10 Airbnb operations leaders

Experience: Director, Fraud & Safety Operations · Airbnb

Director, Fraud & Safety Operations at Airbnb since January 2026. Ameena Hassam was previously Head of Operations, Google Payments at Google (2022–2023), Head of Shopping Operations, Google Shopping at Google (2018–2022) and Manager, Partner Operations - Hotel Ads at Google (2015–2018).

Experience: Head of Operations Enablement · Airbnb

Head of Operations Enablement at Airbnb since March 2026; the profile headline reads Senior Director - Ops Enablement, and the role leads teams whose remit includes Global Training and Content / Knowledge Management. At Airbnb Amit Dubey was also General Manager Director (2019–2022) and Board Director - Airbnb Global Capability Center (2020–2026).

Experience: Director of Operations · Airbnb

Director of Operations at Airbnb since January 2020, leading global operations strategy across marketplace and host experience programs and managing cross-functional teams of 25+ that include operations, analytics and regional leads. At Airbnb Emily Wang was also Senior Operations Manager (2016–2020) and Operations Manager (2013–2016).

Experience: Americas Business Operations Director · Airbnb

Americas Business Operations Director at Airbnb since September 2025, in the Operations department at director level. At Airbnb Jonathan Merten was also Director of Business Operations, North America (2022–2025), US Operations Lead - Homes (2019–2022) and North America Business Operations & Strategy Manager (2018–2019).

Experience: Global Director of Operations · Airbnb

Former Global Director of Operations at Airbnb (2022–2025) and former Global Director of Food & Drink Experiences at Airbnb (2018–2022). The profile describes 15 years at Bi-Rite in San Francisco leading both operations and product, managing teams of 100-300 and implementing a full e-commerce system and storewide inventory management.

Experience: Director, Global Trust Defense Product and Operations · Airbnb

Director, Global Trust Defense Product and Operations at Airbnb since January 2022, where the profile says Manav Gupta directed a multi-million dollar global operations portfolio covering financial fraud, content integrity, identity and safety. Other roles include Director, Product Management, Customer Success at Intuit (2018–2020) and Vice President, Product Management at Visa (2015–2018).

Experience: Director, Strategy and Global Operations Chief of Staff · Airbnb

Former Director, Strategy and Global Operations Chief of Staff at Airbnb (2021–2026). The profile says Michael Coppock spent 8.5 years at Airbnb, was Chief of Staff to the Global Operations team and stood up the organization's first strategy and business operations function; other Airbnb roles include Lead, Emerging Segments (Airbnb Hosting) (2020–2021).

Experience: Director, Payments Strategy, Business Operations, Planning and PMO · Airbnb

Director, Payments Strategy, Business Operations, Planning and PMO at Airbnb since July 2024, in the Operations department at director level. Sarah Drew was previously Senior Director, Business Strategy and Program Management, Global Payments at eBay (2022–2024) and Director, Business Operations and Chief of Staff, Global Payments at eBay (2018–2022).

Experience: Head of Scaled Ops and Optimization Aircover and Insurance · Airbnb

Head of Scaled Ops and Optimization Aircover and Insurance at Airbnb since August 2022, and Head of Global Trust Operations at Airbnb (2020–2022). Sonia Sng was also Head of Operations at Intuit (2018–2020); the profile describes leading teams of 1,500+ across North America, Latin America and the Caribbean, Asia Pacific, Europe, the Middle East and Africa.

Experience: Director of Business Operations · Airbnb

Director of Business Operations at Airbnb since March 2023, in the Operations department at director level. Xi Wang was previously Head of Strategy & Operations - Reality Labs Marketing at Facebook (2020–2023) and Head of Business Operations, Marketing at Lyft (2018–2020).