Aviation
10 American Airlines IT leaders
These ten current and former American Airlines IT leaders include the airline's chief digital and information officer alongside vice presidents, managing directors and directors of IT, enterprise IT operations and digital workplace technology. A reader can learn how IT leaders lead technology organizations at American Airlines.
Professionals to explore
01—10Fasih Baqa
LinkedInExperience: IT Director - Digital Workplace Technology & End User Compute · American Airlines
Former IT Director - Digital Workplace Technology & End User Compute at American Airlines (2019–2025), and Managing Director at American Airlines since August 2025, listed at the Director level. Former Senior Manager - Identity & Access Management (2017–2019) and Manager, Virtualization & Digital Workplace Technology (2015–2017) at American Airlines.
Ganesh Jayaram
LinkedInExperience: Chief Digital and Information Officer · American Airlines
Chief Digital and Information Officer at American Airlines since September 2022; the profile says Ganesh Jayaram leads the technology #AATechTeam. Former Chief Information Officer at John Deere (2022) and Vice President, Information Technology at John Deere (2016–2022).
Hans Van Der Knaap
LinkedInExperience: Managing Director Enterprise IT Field Services · American Airlines
Former Managing Director Enterprise IT Field Services (2018–2021) and Director IT Operations (2014–2018) at American Airlines. Managing Director, Contact Center Technology at American Airlines since March 2024, and former Managing Director, Employee Technology there (2021–2024).
Jeff Joy
LinkedInExperience: Director of Information Technology · American Airlines
Former Director of Information Technology at American Airlines (2016–2024), and Managing Director, Regional Carriers and Government Affairs Technology there since August 2025; the profile says this role leads technology teams that support a regional airline fleet including Envoy Air and PSA Airlines. Former Vice President of Information Technology & Operations Planning and Performance at Air Wisconsin Airlines (2015–2016).
Michaelangelo Abella
LinkedInExperience: Director of Workplace Technology Architecture · American Airlines
Director of Workplace Technology Architecture at American Airlines since August 2025, listed at the Director level in the Engineering and Technical department. Former Sr. Principal Architect, Network (2020–2025) and Principal Architect, Network (2016–2020) at American Airlines.
Nickolas Rey
LinkedInExperience: VP - IT · American Airlines
The profile lists VP - IT at American Airlines with a 2001 start date and no end date, and says the role is responsible for the company's infrastructure, desktop, network, mobility, security, IT operations, and business continuity and disaster recovery teams. Former IT Manager at Microsoft (1999–2001).
Patrick O'Keeffe, NACD.DC
LinkedInExperience: Vice President, Information Technology · American Airlines
Former Vice President, Information Technology (2009–2011) and Vice President, Passenger Service Corporate Technology (2011–2017) at American Airlines; the profile says the latter role led the reservations system integration program for the American Airlines / US Airways merger. Former Chief Human Resources Officer at American Airlines (2017–2020).
Philip Moore
LinkedInExperience: Managing Director, Enterprise IT Operations · American Airlines
Former Managing Director, Enterprise IT Operations at American Airlines (2013–2014); the profile says the role led infrastructure and operations functions for a major U.S. airline. Former Vice President, Information Technology (Head of IT) at Hawaiian Airlines (2014–2017) and Senior Vice President, IT Infrastructure & Operations at CSAA Insurance Group (2019–2025).
Poonam Mohan
LinkedInExperience: Vice President Information Technology · American Airlines
Former Vice President Information Technology at American Airlines (2017–2023); the profile says the role reported to the CIO, led a staff of 800 and partnered with the corporate CFO and CHRO. Former Managing Director, Flight Operations and Crew Technology (2017) and Managing Director, Revenue and Planning Technology (2012–2017) at American Airlines, and Chief Information Officer at Encore since September 2023.
Samina Sheriff
LinkedInExperience: Director- Applications, Network, Digital Workplace · American Airlines
Director- Applications, Network, Digital Workplace at American Airlines since February 2026, listed at the Director level in the Engineering and Technical department. Former Director - Digital Transformation at Providence (2021–2026), Head of SAP Platform & SIAM at Flora Food Group (2018–2021) and Head - DevOps R&D at Unilever (2016–2018).
Choose the right perspective
Match the leader's area to your question: infrastructure, IT operations and workplace technology leaders suit questions about reliability and employee technology, while leaders of operations, regional carrier or passenger service technology suit questions about airline business systems. Check whether the relevant American Airlines role is current or past before asking about today's practices.
Questions to take into the conversation
- 01How does an airline's IT organization plan disaster recovery and business continuity for systems that run the operation around the clock?
- 02What does it take to merge two airlines' reservations and corporate systems onto one platform?
- 03How should IT support for regional partner carriers be organized when they rely on the mainline airline's technology?
Reaching American Airlines IT leaders
How can I contact one of these American Airlines IT leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: American Airlines, based on profile data retrieved on October 5, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach American Airlines IT leaders?
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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