10 Amtrak operations leaders
Gerhard (Gery) Williams III, Executive Vice President Service Delivery & Operations at Amtrak, is one of ten Amtrak operations leaders here, alongside people who hold vice president, senior director and director roles in system operations, operations planning and mechanical operations. A reader can learn how operations leaders work at Amtrak from people who have held the role.
Professionals to explore
Chad Lawrence
LinkedInExperience: Senior Director, Operations Planning · Amtrak
Chad Lawrence has been Senior Director, Operations Planning at Amtrak since September 2026 and describes leading efforts to align service in that role. Chad Lawrence was Director of Continuous Improvement at BNSF Railway from 2023 to 2026 and Terminal Superintendent there from 2021 to 2023.
Fred Gazzolo
LinkedInExperience: VP of Customer Services - Operations · Amtrak
Fred Gazzolo has been VP of Customer Services - Operations at Amtrak since May 2025 and also lists the role VP of Commercial Strategy and Performance there since June 2024. Fred Gazzolo was VP of Product Development and Customer Analytics at Amtrak from 2021 to 2024 and VP of Technical Operations at Carnival Cruise Line from 2019 to 2020.
Gerhard (Gery) Williams III
LinkedInExperience: Executive Vice President Service Delivery & Operations · Amtrak
Gerhard (Gery) Williams III has been Executive Vice President Service Delivery & Operations at Amtrak since July 2022, and the profile headline reads EVP Chief Operations Officer at Amtrak. Gerhard (Gery) Williams III was Senior Vice President Service Delivery & Operations at Amtrak in 2022 and VP Chief Engineer there from 2017 to 2022, and held the roles Vice President - Mechanical and Chief Mechanical Officer at CSX.
Howard Conway
LinkedInExperience: AVP System Operations · Amtrak
Howard Conway has been AVP System Operations at Amtrak since December 2021. Howard Conway was Senior Director System Operations at Amtrak from 2013 to 2022, Assistant Supt. Train Movement there from 2009 to 2013, and Manager Train Operations from 2004 to 2009.
Jamie Newell
LinkedInExperience: Director System Operations · Amtrak
Jamie Newell has been Director System Operations at Amtrak since February 2022, based in Oakland, California. Jamie Newell was Senior Manager System Operations at Amtrak from 2020 to 2022, Assistant Superintendent Road Operations there from 2019 to 2020, and Road Foreman of Engines from 2017 to 2020.
Michael Kates
LinkedInExperience: Senior Director - Operations Planning · Amtrak
Michael Kates has been Senior Director - Operations Planning at Amtrak since November 2013, and lists the role Sr. Director Operations at Amtrak from 1986 to 2004. Michael Kates was Vice President Operations at Philadelphia Trolley Works from 2004 to 2013, and the profile headline reads Senior Director, Amtrak.
Stacey Barth
LinkedInExperience: Senior Director of Operations · Amtrak
Stacey Barth has been Senior Director of Operations at Amtrak since August 2025, based in Los Angeles. Stacey Barth was Superintendent II at Amtrak from 2022 to 2025, Director of Fleet Services there from 2021 to 2022, and Deputy General Manager- Maintenance of Equipment at Bombardier from 2019 to 2020.
Teofilo (TJ) Galinato
LinkedInExperience: Senior Director Southeast, Mechanical Operations · Amtrak
Teofilo (TJ) Galinato has been Senior Director Southeast, Mechanical Operations at Amtrak since August 2021. Teofilo (TJ) Galinato was Superintendent II New England Mechanical Operations at Amtrak from 2019 to 2021 and Superintendent, Turnaround Servicing (Mechanical Dept) there from 2010 to 2019.
Tina Slapcinsky
LinkedInExperience: Senior Director System Operations · Amtrak
Tina Slapcinsky has been Senior Director System Operations at Amtrak since October 2024, based in Middletown, Delaware. Tina Slapcinsky also lists a current Director Of Operations role at Amtrak without a start date, and the profile headline reads Senior Director System Operations at Amtrak.
Tom Connolly
LinkedInExperience: Vice President · Amtrak
Tom Connolly has been Vice President at Amtrak since August 2013, and the profile headline reads Vice President, System Operations. Tom Connolly describes leading system-wide railroad operations from a consolidated, enterprise perspective, and was General Superintendent at Amtrak from 2012 to 2013 and General Manager at Caltrain from 2010 to 2012.
Choose the right perspective
Pick the person whose operations area is closest to your question, since system operations, operations planning, customer service operations and mechanical operations involve different decisions. Check the start date of each role to see how recent the experience is.
Questions to take into the conversation
- 01What did you focus on first when you took on your current operations role, and what did you learn from it?
- 02How do you decide which operating problems to take on yourself and which to hand to others?
- 03What has your own work taught you about measuring whether an operation is improving?
Reaching Amtrak operations leaders
How can I contact one of these Amtrak operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Amtrak, based on profile data retrieved on October 19, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Amtrak operations leaders?
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What if they don't reply?
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Can an AI agent ask one of these Amtrak operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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