10 Barnes & Noble operations leaders
Amy Fitzgerald, VP of Stores, Barnes & Noble, Inc, leads this list of Barnes & Noble operations leaders, alongside people who hold or have held store, distribution, inventory and field operations roles at director level and above. A reader can learn how operations leaders work at Barnes & Noble from people who have held the role.
Professionals to explore
Amy Fitzgerald
LinkedInExperience: VP of Stores, Barnes & Noble, Inc · Barnes & Noble, Inc.
Amy Fitzgerald has been VP of Stores, Barnes & Noble, Inc at Barnes & Noble, Inc. since July 2021, based in Huntington Station, New York. At Barnes & Noble, Amy Fitzgerald was Senior Retail Director from 2020 to 2021 and District Manager from 2009 to 2020, and was a District Manager at Musicland from 1994 to 1997.
Anthony Scrivano
LinkedInExperience: Former Director, Café Operations – Process Improvement and Omnichannel · Barnes & Noble, Inc.
Anthony Scrivano is a former Director, Café Operations – Process Improvement and Omnichannel at Barnes & Noble, Inc., a role held from 2019 to 2020, and was Director Of Process Improvement (DC) at Barnes & Noble from 2020 to 2021. Anthony Scrivano was Director of Distribution/Supply chain at Leslie's from 2023 to 2024.
George Wajda
LinkedInExperience: Former Director, Distribution · Barnes & Noble, Inc.
George Wajda is a former Director, Distribution at Barnes & Noble, Inc., a role held from 2012 to 2022 in Monroe Township, New Jersey. At Barnes & Noble, George Wajda was Senior Operations Manager First Shift from 2011 to 2012, Senior Operations Manager Receiving from 2006 to 2011 and Distribution Operations Manager from 2002 to 2006.
Jaime Carey
LinkedInExperience: Former Chief Operating Officer · Barnes & Noble, Inc.
Jaime Carey is a former Chief Operating Officer at Barnes & Noble, Inc., a role held from 2015 to 2016, based in North Falmouth, Massachusetts. At Barnes & Noble, Jaime Carey also held the titles President, Development and Restaurant Group in 2016, Chief Merchandising Officer from 2008 to 2015 and Vice President, Newsstand from 2005 to 2008.
Jana Fiore
LinkedInExperience: Senior Director, Inventory Operations · Barnes & Noble, Inc.
Jana Fiore has been Senior Director, Inventory Operations at Barnes & Noble, Inc. since June 2026, based in Burlington, New Jersey. At Barnes & Noble, Jana Fiore was Director of Inventory Operations from 2022 to 2026, Manager, Sales & Operations Planning Integration from 2019 to 2022 and Inventory Analyst from 2015 to 2019.
Kelly Potter
LinkedInExperience: Director Store Operations and Communications · Barnes & Noble, Inc.
Kelly Potter has been Director Store Operations and Communications at Barnes & Noble, Inc. since June 2022, based in Brooklyn, New York. At Barnes & Noble, Kelly Potter was Store Communications Manager from 2017 to 2022, Retail Operations Specialist from 2014 to 2017 and Assistant Store Manager from 2011 to 2014.
Rafael Cortes
LinkedInExperience: Director Of Operations · Barnes & Noble, Inc.
Rafael Cortes has been Director Of Operations at Barnes & Noble, Inc. since August 2022, with the role based in Monroe, New Jersey. At Barnes & Noble, Rafael Cortes was Senior, Operation Manager from 2016 to 2022 and Operations Manager from 2014 to 2016, and was Operation's Manager at The Children's Place from 2006 to 2012.
Ryan Young
LinkedInExperience: Regional Director · Barnes & Noble, Inc.
Ryan Young has been a Regional Director at Barnes & Noble, Inc. since November 2022 and has also held the title Senior Director there since May 2026, based in Lake Orion, Michigan. At Barnes & Noble, Ryan Young was Area Manager from 2019 to 2022 and Senior Manager, Field Cafe Operations from 2018 to 2019.
Steve Cornell
LinkedInExperience: Director, Cafe Field Operations · Barnes and Noble
Steve Cornell has been Director, Cafe Field Operations at Barnes and Noble since January 2014, based in Warwick, Rhode Island. Steve Cornell was Regional Cafe Operations Manager at Barnes & Noble, Inc. from 2006 to 2013 and District Manager at Dangelo's from 2000 to 2006.
Theresa L. Means
LinkedInExperience: Director of Shortage Operations · Barnes & Noble, Inc.
Theresa L. Means has been Director of Shortage Operations at Barnes & Noble, Inc. since October 2017, based in Monroe, New Jersey. Theresa L. Means was Senior Director, Omni Channel Inventory & Shortage Control at Hudson’s Bay Company/Saks Fifth Avenue from 2014 to 2017 and Senior Director, Shortage Control at Saks Fifth Avenue from 2005 to 2014.
Choose the right perspective
Match the part of operations in a person's title, such as stores, distribution, inventory or cafe field operations, to the question you need answered. Weigh whether a current role or a past one sits closest to the decision you face.
Questions to take into the conversation
- 01What did you focus on first when you took on your operations role at Barnes & Noble?
- 02Which operations decision at Barnes & Noble would you make differently today, and why?
- 03What has your own work taught you about supporting stores from a distribution or field role?
Reaching Barnes & Noble operations leaders
How can I contact one of these Barnes & Noble operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Barnes & Noble, Inc. and Barnes and Noble, based on profile data retrieved on October 25, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Barnes & Noble operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Barnes & Noble operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.