10 Brown & Brown operations leaders
Sean Sullivan, Chief Operating Officer at Brown & Brown Absence Services Group, is one of ten Brown & Brown operations leaders listed here, alongside a senior vice president of operations and directors and vice presidents of benefits, retail and regional operations. A reader can learn how operations leaders work at Brown & Brown from people who have held the role.
Professionals to explore
Brandon Weslock
LinkedInExperience: Vice President Operations · Brown & Brown
Brandon Weslock has been Vice President Operations at Brown & Brown since February 2025 and was Employee Benefits Operations Manager there from 2019 to 2025. Brandon Weslock was Industrial Engineer at Nexteer Automotive from 2002 to 2010, and the headline names Vice President of Operations at Brown & Brown Insurance Services, Inc.
Clay Davis
LinkedInExperience: Regional Director, Operations · Brown & Brown
Clay Davis has been Regional Director, Operations at Brown & Brown since April 2025 and was Senior Manager, Product Manager at Risk Strategies Company from 2024 to 2025. Clay Davis was Vice President Operations at Risk Strategies Company in 2023 and Chief Operating Officer at Risk Strategies - HollandStivers Employer Solutions from 2020 to 2023.
Connie Eadie
LinkedInExperience: VP Personal Insurance Operations - Team Leader · Brown & Brown
Connie Eadie has been VP Personal Insurance Operations - Team Leader at Brown & Brown since October 2012, and the profile headline reads Personal Insurance Team Leader / VP of Personal Insurance Operations. Connie Eadie is based in Brentwood, Tennessee, and holds the CPRM, CIC and CISR designations.
Elsie Martin
LinkedInExperience: VP Employee Benefits Operations · Brown & Brown
Elsie Martin has been VP Employee Benefits Operations at Brown & Brown since December 2018 and was VP Compliance & Retention at World Insurance Associates LLC from 2013 to 2018. Elsie Martin was Supervisor of Service and Retention (PCA) at Physician Corporation of America from 1992 to 1997 and is based in the Miami-Fort Lauderdale area.
Heather Gorman
LinkedInExperience: Senior Director, Employee Benefits Operations & Client Services · Brown & Brown
Heather Gorman has been Senior Director, Employee Benefits Operations & Client Services at Brown & Brown since August 2025 and held the same title at Risk Strategies Company from 2023 to 2025. Heather Gorman was Operational Efficiency & Improvement Director at eBen from 2020 to 2023 and Benefits Consultant there from 2007 to 2020.
Jennifer Doonan
LinkedInExperience: Director Of Operations · Brown & Brown
Jennifer Doonan has been Director Of Operations at Brown & Brown since March 2022 and also lists Senior Director of Brown & Brown NMGA there as a role held since 2024. Jennifer Doonan was Senior Director of Operations at Brown & Brown from 2023 to 2024 and Director of Client Management at Unum from 1995 to 2013.
Michelle Gibson
LinkedInExperience: Senior Vice President Operations · Brown & Brown
Michelle Gibson has been Senior Vice President Operations at Brown & Brown since September 2024, and the profile headline reads Senior Vice President, Regional Operations Leader. Michelle Gibson lists VP, Commerical Lines and Operations at Brown & Brown from 2019 to 2025 and was Marketing Analyst there from 2018 to 2019.
Sarah Hyman
LinkedInExperience: Retail Operations Director · Brown & Brown UK
Sarah Hyman has been Retail Operations Director at Brown & Brown UK since September 2022 and was Operations director at Towergate Insurance from 2017 to 2022. Sarah Hyman was Operational Programme Director at Towergate Insurance from 2016 to 2022, and the profile headline reads Retail Division - Operations Director.
Sean Sullivan
LinkedInExperience: Chief Operating Officer · Brown & Brown Absence Services Group
Sean Sullivan has been Chief Operating Officer at Brown & Brown Absence Services Group since December 2023 and also lists Senior Vice President Operations and Performance there as a role held since 2020. Sean Sullivan was Vice President Operations and Performance at Brown & Brown Absence Services Group from 2019 to 2020.
Tim Worosher
LinkedInExperience: Regional Director, Operations · Brown & Brown
Tim Worosher has been Regional Director, Operations at Brown & Brown since October 2025 and describes the role as regional lead for operational strategy and execution within Employee Benefits. Tim Worosher was Regional Client Services Director at Risk Strategies Company in 2025 and Senior Director Employee Benefits there from 2022 to 2025.
Choose the right perspective
Match the person's operations area, such as employee benefits, personal insurance, absence services, retail or a regional operations team, to the decision you face. Check when each person started the current role to judge how recent the experience is.
Questions to take into the conversation
- 01What did you focus on first when you took on your current operations role?
- 02How do you keep service consistent when a newly added team adopts your processes?
- 03What has your own work taught you about staffing service teams as client volumes grow?
Reaching Brown & Brown operations leaders
How can I contact one of these Brown & Brown operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 3 companies: Brown & Brown, Brown & Brown UK and Brown & Brown Absence Services Group, based on profile data retrieved on October 21, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Brown & Brown operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Brown & Brown operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal