Security and compliance
10 business continuity planning experts
These ten professionals have run or managed business continuity programs inside companies, as their job titles show. A reader can learn how they plan, test and maintain business continuity programs for their employers.
Professionals to explore
01—10Christopher Thomas, CBCP
LinkedInExperience: Business Continuity Manager · General Mills
Business Continuity Manager at General Mills since 2022, where the profile describes leading the Business Continuity program, including development and ongoing management of the enterprise program and related capabilities. Former Business Continuity Manager at Allianz Life (2014–2021) and Sr. Compliance Analyst there (2011–2014).
Colleen Herrmann, PMP, CBCP
LinkedInExperience: Global Head of Corporate Business Continuity · Amazon
Former Global Head of Corporate Business Continuity at Amazon (2020–2024), where the profile says Herrmann was responsible for the strategic direction and tactical implementation of Amazon’s Global Corporate Business Continuity program. Assistant Vice President, Operational Resilience at USAA since 2024, and former Director, Technology Resiliency and Recovery at Capital One (2017–2020).
Frank Lady FBCI MBCP PMP
LinkedInExperience: SVP Business Continuity · Bank of America
SVP Business Continuity at Bank of America since 2022 and former Senior VP, Business Continuity there (2009–2022). The profile says Lady drove business continuity program governance and execution for a 3900-person Chief Administrative Officer group and led its response process team in 100+ crisis management events.
Hozefa Badri MBCI
LinkedInExperience: Hong Kong & Macau Head of Business Continuity and Incident Management · HSBC
Hong Kong & Macau Head of Business Continuity and Incident Management at HSBC since 2020 and Chairman of the Board at Hong Kong Financial Services Business Continuity Management (HKFSBCM) since 2019. Former Regional Lead, IB Information Security Risk Management, APAC at UBS (2013–2020). The profile describes a business continuity, operational resilience and cybersecurity risk professional.
Joseph Johnston
LinkedInExperience: Senior Director Business Continuity Planning, Distinguished Engineer · Broadridge
Former Senior Director Business Continuity Planning, Distinguished Engineer at Broadridge (2007–2022) and VP, Continuity of Business & Crisis Management at Citi since 2022. Former Lead Disaster Recovery Analyst at ADP (1997–2007). The profile describes leading business continuity, crisis management and disaster recovery planning programs.
Karyn Spanier
LinkedInExperience: Business Continuity Manager · BMO
Business Continuity Manager at BMO since 2021. Former Vice President, Business Continuity Engagement Manager at MUFG (2019–2021), Vice President, Business Resiliency Manager at JPMorganChase (2014–2018) and Senior Manager, Business Continuity Manager at Avaya (2006–2013). The profile cites crisis and incident management, business recovery and contingency planning, and programs Spanier implemented and managed in financial services and telecommunications.
Kristina Brady, MBA, CBCP
LinkedInExperience: Vice President, Business Continuity Manager · PIMCO
Vice President, Business Continuity Manager at PIMCO since 2025 and former Manager, Business Continuity & Disaster Recovery at Dimensional Fund Advisors (2017–2025). In the Enterprise Business Continuity & Process Improvement role at the Texas Attorney General (2007–2017), the profile says Brady developed, planned, directed and implemented enterprise wide Business Continuity.
Pailin Tia
LinkedInExperience: Business Continuity Manager · John Hancock
Business Continuity Manager at John Hancock since 2025 and former Senior Operations Analyst there (2020–2025). The profile says Tia owns 36 business continuity plans end-to-end, from business impact analysis through testing, oversight review response and corrective action management, and describes leading business continuity and operational resilience across US Operations.
Robert Richards
LinkedInExperience: Director Business Continuity · Fidelity Investments
Director Business Continuity at Fidelity Investments since 2019 and former Risk Manager Business Continuity Planner there (2014–2019). The profile describes working in a strategic corporate environment that maintains ISO 22301. Former Security Representative III at Fidelity Investments (1999–2014).
Stephanie Castro
LinkedInExperience: Business Continuity and Resilience Manager · Google
Business Continuity and Resilience Manager at Google since 2022, where the profile says Castro is responsible for the maintenance and effectiveness of Google’s Business and Systems Resilience program through standardized planning, enhanced testing and quality assurance. Former Vice President of Business Resiliency at JPMorganChase (2015–2022) and Business Continuity & Crisis Management Leader at GE (2007–2015).
Choose the right perspective
Match the person's industry and regulatory setting to yours, since banks face continuity rules and examiners that many other companies do not. Ask whether the person ran continuity for a whole enterprise or for one division or region, and how much of their work was planning versus leading responses to real incidents.
Questions to take into the conversation
- 01How do you run a business impact analysis that business leaders take seriously?
- 02What makes a continuity exercise useful rather than a box-checking event?
- 03How do you keep business continuity plans current as teams, systems and vendors change?
Reaching business continuity planning experts
How can I contact one of these business continuity planning experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including General Mills, Amazon and Bank of America, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach business continuity planning experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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