Banking
10 Capital One operations leaders
These ten current and former Capital One operations leaders include divisional and functional chief operating officers and executive, senior, managing and other vice presidents who have run operations for retail banking, commercial banking, capital markets and card businesses. A reader can learn how operations leaders build and run their teams at Capital One.
Professionals to explore
01—10Andy Ramamoorthy
LinkedInExperience: Executive Vice President, Head of Commercial Banking Operations and Enterprise Payments · Capital One
Executive Vice President, Head of Commercial Banking Operations and Enterprise Payments at Capital One since November 2018, a current role. Former Head of Credit Solutions, Commercial Banking (2017–2018), Head of Acquisition Integration (2015–2017) and Head of Client Service and Support, Commercial Banking (2013–2015) at Capital One.
Corey Lee
LinkedInExperience: Commercial Bank Divisional COO · Capital One
Commercial Bank Divisional COO at Capital One since November 2022, a current role. Former Card Division Operations Executive (2021–2022) and Retail Bank Division Operations Executive (2016–2021) at Capital One. The profile summary describes driving digital transformation across Commercial, Retail and Card divisions and says Corey managed global operations for 13,000+ employees.
Greg Bryant
LinkedInExperience: Senior Vice President, Retail Bank Market Operations and Real Estate · Capital One
Senior Vice President, Retail Bank Market Operations and Real Estate at Capital One since January 2019, a current role; the profile describes leading a retail bank operations and real estate team of five direct reports and 130 indirect reports with a $145M operating budget. Former Senior Vice President, Retail Branch Operations at Capital One (2010–2012).
Jeanine Qasim
LinkedInExperience: MVP, Head of Commercial Core Operations · Capital One
MVP, Head of Commercial Core Operations at Capital One since July 2026, a current role. Former Head of Commercial Client Solutions & KYC, Treasury Management Ops & Capital Markets Operations (2024–2026) and Head of Capital Markets Operations (2024) at Capital One, and former Managing Director, Head of Securities Operations and Payments Champion at Wells Fargo (2022–2024).
Kenya Palmer-Chalmers
LinkedInExperience: Vice President Operations · Capital One
Former Vice President Operations at Capital One (2022–2025); the profile says the role led operational functions and global cross-functional teams implementing technology-driven solutions that improved workflows and ensured compliance. Former Senior Director Call Center Operations (2016–2021) and Director of Call Center Operations (2013–2016) at Capital One.
LeTrenda Hall, EMBA, CAMS
LinkedInExperience: Managing Vice President Head of Retail Bank Operations · Capital One
Managing Vice President Head of Retail Bank Operations at Capital One since July 2023, a current role in McLean, Virginia. Former Vice President Operations (2019–2023) and Senior Director - AML KYC Program Governance & Shared Services Lead (2017–2019) at Capital One, plus other Senior Director roles at Capital One from 2011 to 2017.
Raegan Morris
LinkedInExperience: Managing Vice President and Head of Contact Center Operations, US Card · Capital One
Former Managing Vice President and Head of Contact Center Operations, US Card at Capital One (2022–2023). Senior Vice President, Head of Customer Channels, Card and Retail Bank at Capital One since February 2024; the profile says this role is responsible for customer operations across Capital One's US Card business. Former Vice President, Card Customer Experience at Capital One (2017–2022).
Richard Lin
LinkedInExperience: Vice President of Operations · Capital One
Vice President of Operations at Capital One since January 2018, a current role in McLean, Virginia. Former Director of Strategic Operations at Capital One (2013–2017) and Vice President of Operations and Strategy at Wells Fargo (2009–2013). The profile headline describes a focus on strategic operations in consumer finance.
Simon Fairclough
LinkedInExperience: Vice President, Head of Capital Markets Operations · Capital One
Vice President, Head of Capital Markets Operations at Capital One since March 2017, a current role; the profile describes leading a 60-person operations team providing middle and back office functions across capital markets products. Former Vice President, Head of Capital Markets at Capital One, a role listed from 2001 to 2017.
Stephanie Brenner-Kirksey
LinkedInExperience: COO, Chief of Staff, Compliance and Ethics, Command Center · Capital One
COO, Chief of Staff, Compliance and Ethics, Command Center at Capital One since September 2025, a current role. Former Head of Strategic Operations Transformation, Capital One Business Cards and Payments (2024–2025), and former Chief Operations Officer (COO) Installment Lending, Buy Now Pay Later (BNPL) at Capital One from 2021 to 2022.
Choose the right perspective
Match the person's business line to your question, since retail branch, commercial banking, capital markets and card contact center operations each run on different processes and controls. Check whether the person's operations role is current, and ask how their team was organized during the years they held it.
Questions to take into the conversation
- 01How should a bank split operations work between business lines and shared central teams?
- 02What controls and reporting keep high-volume banking operations compliant without slowing service down?
- 03How do you plan staffing and technology changes for a contact center that serves millions of card customers?
Reaching Capital One operations leaders
How can I contact one of these Capital One operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Capital One, based on profile data retrieved on October 7, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Capital One operations leaders?
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What if they don't reply?
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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