10 Carnival IT leaders
Chief information officer, vice president of IT connectivity, senior director of IT governance and director of site reliability engineering are among the roles held by these ten Carnival IT leaders. A reader can learn how IT leaders work at Carnival from people who have held the role.
Professionals to explore
Jeremy Phillips
LinkedInExperience: Sr. Director of IT Governance · Carnival Corporation
Jeremy Phillips has been Sr. Director of IT Governance at Carnival Corporation since November 2019 and was Director of Enterprise Business Systems there from 2016 to 2019. Jeremy Phillips was Manager, Application Development - HR systems at Holland America Line (2014–2016) and held project lead and programmer analyst roles at Princess Cruises (2012–2014).
John Harshaw
LinkedInExperience: VP, IT Connectivity, Ports & Destinations · Carnival Cruise Line
John Harshaw has been VP, IT Connectivity, Ports & Destinations at Carnival Cruise Line since January 2017 and was VP, IT Engineering and Operations there from 2011 to 2013. At Carnival Cruise Line John Harshaw was also Director - IT Operations (2005–2011), Director - Shipboard Technology (2002–2005) and Manager - Shipboard Technology (1997–2002).
Robert Schurr
LinkedInExperience: Sr. Director, Global Connectvity Solutions and Operations - Princess Cruises · Carnival Corporation
Robert Schurr has been Sr. Director, Global Connectvity Solutions and Operations - Princess Cruises at Carnival Corporation since January 2026 and was Sr. Director, Experience Delivery and Activation - Global Experience and Innovation PCL there from 2017 to 2026. Robert Schurr was Vice President, Chief Technology Officer & SVP, Technology Services (IT Infrastructure & Operations) at Assurant from 1997 to 2010.
Ruel Waite
LinkedInExperience: Director, Site Reliability Engineering · Carnival Cruise Line
Ruel Waite has been Director, Site Reliability Engineering at Carnival Cruise Line since November 2024 and was Senior Manager, Site Reliability Engineering there from 2021 to 2024. Ruel Waite describes leading DevOps, site performance and availability practices and incident response, and was Manager, Delivery and Support (eCommerce & Mobile) at Carnival Cruise Line from 2016 to 2021.
Sean Kenny
LinkedInExperience: Chief Information Officer · Carnival Cruise Line
Sean Kenny has been Chief Information Officer at Carnival Cruise Line since January 2017, and the profile describes the role as Senior Vice President and Chief Information Officer of the flagship brand of Carnival Corp. Sean Kenny was Global Client Services Partner at EY (2012–2016) and Senior Vice President at Hewlett-Packard (2008–2011).
Sean Michel
LinkedInExperience: Senior Director, MAST IT · Carnival Corporation
Sean Michel has been Senior Director, MAST IT at Carnival Corporation since October 2024 and was Director Technical Systems at Holland America Group from 2017 to 2024. Sean Michel was Manager Technical Systems (2015–2017) and Programmer Analyst (2012–2015) at Holland America Line and Project Manager Technical Consultant at SpecTec (2007–2012).
Staci Cross
LinkedInExperience: Sr. Director, IT Strategy & Planning · Carnival Cruise Line
Staci Cross has been Sr. Director, IT Strategy & Planning at Carnival Cruise Line since January 2021 and describes responsibility for the line's IT operations including strategic planning, project management, finance and accounting. Staci Cross worked in the Strategic Transformation Office at Carnival Cruise Line (2017–2021) and was Vice President Shared Services at Wellcare Medicare (2015–2017).
Todd Edwards
LinkedInExperience: Sr. Director of Information Management Systems · Carnival Cruise Line
Todd Edwards has been Sr. Director of Information Management Systems at Carnival Cruise Line since January 2013 and describes responsibility for data and database management, data protection, master data management and guest loyalty. Todd Edwards was Sr. Director of IT, E-Business Systems (2008–2012) and Director of Information Technology (2004–2008) at Motorola Solutions.
Will Kooiman
LinkedInExperience: Sr. Director, Infrastructure/Database Administration · Carnival Corporation & plc
Will Kooiman has been Sr. Director, Infrastructure/Database Administration at Carnival Corporation & plc since January 2022 and was Director, Infrastructure/Database Administration there from 2015 to 2022. Will Kooiman was Sr. Manager, Database Administration at Carnival Corporation & plc (2012–2015) and Chief Information Security Officer at ETC (2010–2012).
Ying-Yuang (Y.Y.) Chen
LinkedInExperience: Associate VP, Network Connectivity Solution Architecture & Operations · Carnival Cruise Line
Ying-Yuang (Y.Y.) Chen has been Associate VP, Network Connectivity Solution Architecture & Operations at Carnival Cruise Line since March 2023 and was Sr. Director, Network, Connectivity Solutions and Operations there from 2020 to 2023. Ying-Yuang (Y.Y.) Chen was Director, Network & Voice Solutions Architecture at Carnival Corporation from 2017 to 2020.
Choose the right perspective
Match the person's IT area, whether connectivity and networks, infrastructure, governance, site reliability or data management, to the decision you face. Check each role's start date to see how long the person has held it.
Questions to take into the conversation
- 01What did you focus on first when you took on your current IT role?
- 02How do you keep systems running at sea when connectivity to shore is limited?
- 03How do you decide which IT operations work to automate first?
Reaching Carnival IT leaders
How can I contact one of these Carnival IT leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 3 companies: Carnival Corporation, Carnival Cruise Line and Carnival Corporation & plc, based on profile data retrieved on October 19, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Carnival IT leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Carnival IT leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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