Insurance
10 Centene operations leaders
These ten people hold or have held chief operating officer, vice president and director roles in operations at Centene Corporation. A reader can learn how operations leaders build and run their teams in managed care companies.
Professionals to explore
01—10Brian Webber
LinkedInExperience: Vice President Operations · Centene Corporation
Vice President Operations at Centene Corporation since June 2019; the profile describes national operational accountability for Claims, Provider Data Management, Credentialing, Provider Relations, Care Management, and Utilization Management across 26 states. Brian Webber was also Regional Director of Operations at Centene Corporation (2007–2014) and Executive Director at Seton Healthcare Family (2016–2019).
Cindy Keen, MBA, PMP
LinkedInExperience: Vice President of Operations · Centene Corporation
Former Vice President of Operations at Centene Corporation (2025–2026), a remote role in the Operations department. At Centene Corporation Cindy Keen was also Director, Business Operations NextGen Source Pricer Implementation (2021–2024) and Director, Business Operations - Quality, Training, and Performance Improvement (2020–2021), and has been Vice President of Revenue Cycle Business Operations at BJC Health since September 2026.
Colleen Askvig
LinkedInExperience: Chief Operating Officer · Centene Corporation
Chief Operating Officer at Centene Corporation since August 2025; the profile headline gives the role as Chief Operating Officer Centene/ Iowa Total Care Health Plan. Colleen Askvig was Vice President of Compliance at Centene Corporation (2022–2025) and Regional Vice President Network Services at Anthem, Inc. (2015–2022). The profile lists process re-engineering across business areas and vendor management among the areas of experience.
Daisy Sinha, MBA, MHSA, PMP
LinkedInExperience: Vice President of Operations · Centene Corporation
Vice President of Operations at Centene Corporation since December 2019, based in Columbus, Ohio; the profile says the role leads healthcare operations across claims, provider data, configuration, grievance & appeals, and operational transformation initiatives. Former Director, Portfolio Management Office at Buckeye Health Plan at Centene Corporation (2017–2019).
Darrell Heacox
LinkedInExperience: Vice President, Operations · Centene Corporation
Vice President, Operations at Centene Corporation since July 2018, a role the profile lists in the Operations department at the President/Vice President level. At Centene Corporation Darrell Heacox was also Senior Director, Quality Improvement (2016–2018), Senior Director, Operations (2015–2016) and Director, Data & Analytics (2014–2015).
Karen Greenhalgh
LinkedInExperience: Director of Operations · Centene Corporation
Former Director of Operations at Centene Corporation (2017–2023), based in Tampa, Florida; the profile says Karen Greenhalgh led multi-state operations supporting Medicare, Medicaid, and PDP lines of business. Karen Greenhalgh was also Director of Global Inbound Support Operations at Nielsen Media Research (2011–2017).
Kirsty Bloom
LinkedInExperience: Vice President, Operations · Centene Corporation
Vice President, Operations at Centene Corporation since July 2022, a role the profile lists in the Operations department. Kirsty Bloom was Senior Vice President Operations at Envolve People Care, Dental and Vision, listed as Centene Specialty Companies (2021–2022), and Chief Operating Officer (2019–2021) and Interim CEO (2019) at Envolve People Care.
Lindsey Hanson
LinkedInExperience: Vice President Medicaid Market Operations & Performance · Centene Corporation
Vice President Medicaid Market Operations & Performance at Centene Corporation since April 2026. At Centene Corporation Lindsey Hanson was also Vice President Operations- Wellcare of North Carolina (2022–2026), Director, Claims Audit and Contract Services Buckeye Health Plan (2020–2022) and Claims Manager (2018–2020).
Rayshawn Clay
LinkedInExperience: Chief Operating Officer Health Plan · Centene Corporation
Chief Operating Officer Health Plan at Centene Corporation since October 2024, based in Atlanta, Georgia. At Centene Corporation Rayshawn Clay was also Chief Operating Officer (2021–2024) in Raleigh, North Carolina, Vice President Market Strategy and Operations (2020–2021), Vice President Operations (2018–2020) and Senior Director, Data Analytics (2016–2018).
Susan Smith
LinkedInExperience: Chief Operating Officer · Centene Corporation
Chief Operating Officer at Centene Corporation since January 2024, and Senior Vice President at Centene Corporation in 2023. The profile says Susan Smith oversees key aspects of business operations, population health, the enterprise transformation office, provider experience and quality at Centene. Former SVP roles at Humana include SVP, Clinical Solutions (2021–2022) and SVP, Medicare (2019–2021).
Choose the right perspective
Match the person's scope to your question, since an enterprise or health plan chief operating officer sees different trade-offs than a vice president who runs one operational area or one state market. Check each person's dates so you know whether their Centene experience is current or from an earlier period.
Questions to take into the conversation
- 01How do you organize claims, provider data and grievance and appeals operations across several state health plans?
- 02Which operations metrics matter most when a Medicaid or Medicare plan is under regulatory scrutiny?
- 03How do you bring a newly acquired or newly launched health plan onto shared operations without disrupting members and providers?
Reaching Centene operations leaders
How can I contact one of these Centene operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Centene Corporation, based on profile data retrieved on October 5, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Centene operations leaders?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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