10 Chick-fil-A regional operations leaders
Area Director, Senior Area Director and Executive Director, Southeast Region are among the current titles held by these Chick-fil-A regional operations leaders, each listed for a role at the Chick-fil-A Corporate Support Center. A reader can learn how regional operations leaders run their areas at Chick-fil-A from people who have held the role.
Professionals to explore
Amy Rich
LinkedInExperience: Area Director, Southeast Region · Chick-fil-A Corporate Support Center
Amy Rich was Area Director, Southeast Region at Chick-fil-A Corporate Support Center from 2020 to 2023 and Team Director, Southeast Region, Field Operations there from 2017 to 2020. Amy Rich has been Senior Director, Operator Insights and Experience at Chick-fil-A Corporate Support Center since September 2025, producing the annual leadership event for franchise Operators.
Brandon Bray
LinkedInExperience: Field Operations - Area Director · Chick-fil-A Corporate Support Center
Brandon Bray has been Field Operations - Area Director at Chick-fil-A Corporate Support Center since December 2022, based in Sharpsburg, Georgia. Brandon Bray was Field Operations - Senior Operations Lead at Chick-fil-A Corporate Support Center from 2020 to 2022, Management Consultant - Field Operations there from 2018 to 2020 and Director of Human Resources and Training at Baker Group International from 2006 to 2008.
Chad Terry
LinkedInExperience: Senior Area Director · Chick-fil-A Corporate Support Center
Chad Terry has been Senior Area Director at Chick-fil-A Corporate Support Center since August 2024, based in Newnan, Georgia, with a profile headline of Area Director-Field Operations Northeast Region. Chad Terry was Sr. Principle Operations Lead at Chick-fil-A Corporate Support Center from 2020 to 2024 and Business Consultant there from 2017 to 2020.
Danielle Jackson
LinkedInExperience: Area Director · Chick-fil-A Corporate Support Center
Danielle Jackson has been Area Director at Chick-fil-A Corporate Support Center since December 2021, based in Irvine, California, with the role listed in Central California, Hawaii, Nevada & Colorado. Danielle Jackson was Senior Principal Operations Lead at Chick-fil-A Corporate Support Center from 2020 to 2021 and Senior Business Consultant there from 2018 to 2019 and in 2020.
Heather Redick
LinkedInExperience: Area Director Field Operations Chick-fil-A · Chick-fil-A Corporate Support Center
Heather Redick has been Area Director Field Operations Chick-fil-A at Chick-fil-A Corporate Support Center since January 2022, based in Newnan, Georgia, with a profile headline that names the Atlantic Region, and also lists Director Franchisee Selection there since 2017. Heather Redick was Sr. Regional Selection Consultant at Chick-fil-A Corporate Support Center from 2014 to 2017.
Mike Hensley
LinkedInExperience: Executive Director, Southeast Region · Chick-fil-A Corporate Support Center
Mike Hensley has been Executive Director, Southeast Region at Chick-fil-A Corporate Support Center since October 2024, based in Brooks, Georgia. Mike Hensley was Executive Director, Midwest Region there from 2021 to 2024 and held Team Director roles for the Southwest Region and the Southeast Region at Chick-fil-A Corporate Support Center that ended in 2024.
Russ Lambros Director, Field Operations
LinkedInExperience: Area Director · Chick-fil-A Corporate Support Center
Russ Lambros has been Area Director at Chick-fil-A Corporate Support Center since November 2021, based in Atlanta, Georgia, with a profile headline of Director, Field Operations at Chick-fil-A Corporate. Russ Lambros was Director, Leadership Development Program at Chick-fil-A Corporate Support Center from 2018 to 2021 and Team Captain, Leadership Development Program there from 2015 to 2018.
Scott Stover
LinkedInExperience: Area Director, West Region · Chick-fil-A Corporate Support Center
Scott Stover has been Area Director, West Region at Chick-fil-A Corporate Support Center since November 2020 and also lists Team Director there since 2014, based in Fayetteville, Georgia. Scott Stover was Business Consultant at Chick-fil-A Corporate Support Center from 2006 to 2014, Training Instructor there from 2003 to 2006 and Franchise Owner at Chick-fil-A at Doraville Plaza from 2001 to 2003.
Todd Grubbs
LinkedInExperience: Sr. Team Director, Southwest Region, Field Operations · Chick-fil-A Corporate Support Center
Todd Grubbs has been Sr. Team Director, Southwest Region, Field Operations at Chick-fil-A Corporate Support Center since November 2015, based in Douglasville, Georgia, and also lists Sr. Director, People Development and Systems, Field Operations at Chick-fil-A, Inc. since 2012. Todd Grubbs was Sr. Director, Franchisee Selection at Chick-fil-A Corporate Support Center from 1993 to 2011.
Todd Phinney
LinkedInExperience: Area Director Atlantic Region · Chick-fil-A Corporate Support Center
Todd Phinney has been Area Director Atlantic Region at Chick-fil-A Corporate Support Center since October 2023, based in Prattville, Alabama. Todd Phinney was Business Consultant at Chick-fil-A Corporate Support Center from 2015 to 2023 and Chair, Department of Leadership and Warfighting at the Air War College for the United States Air Force from 2013 to 2014.
Choose the right perspective
Match the person's region, such as the Atlantic, West, Northeast, Southeast or Southwest region, to the decision you face. Check when each person's current role started and which business consultant or team director roles they held, to judge how close their view is to your question.
Questions to take into the conversation
- 01Which decisions took up most of your time while supporting Operators across a region?
- 02How did you set priorities across the Operators and restaurants in your area?
- 03What made a change across a region go smoothly or stall in your experience?
Reaching Chick-fil-A regional operations leaders
How can I contact one of these Chick-fil-A regional operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Chick-fil-A Corporate Support Center, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Chick-fil-A regional operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
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Can an AI agent ask one of these Chick-fil-A regional operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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