Insurance
10 Cigna operations leaders
These ten people hold or have held operations leadership roles at Cigna, including chief operating officers of Cigna businesses and international units, vice presidents of operations and directors of operations. A reader can learn how operations leaders build and run their teams in insurance companies.
Professionals to explore
01—10Alana Remke
LinkedInExperience: Chief Operating Officer for Individual & Family Plans and Small Group · Cigna Healthcare
Chief Operating Officer for Individual & Family Plans and Small Group at Cigna Healthcare since May 2024. Former U.S. Employer Portfolio Leader (2019–2024), former Chief Product Architect & Lead of Emerging Benefits Strategy (2014–2019) and former AVP of Operations Infrastructure & Strategic Development (2009–2014) at Cigna Healthcare.
Finley Ge
LinkedInExperience: Vice President of Operations · Cigna Healthcare
Former Vice President of Operations (2017–2022) and former Director of Operations (2013–2017) at Cigna Healthcare. The profile describes focusing on global business optimization and process improvement as Vice President at Cigna, through digital transformation, customer experience improvement and operating cost reduction. Former Operations Manager at Cigna Healthcare (2006–2013).
Hollie Caupp-Maxfield
LinkedInExperience: Vice President & Chief Operations Officer, Medicare · Cigna Healthcare
Former Vice President & Chief Operations Officer, Medicare at Cigna Healthcare (2021–2024); the profile says the role directed the operations of the Medicare Advantage, Medicare Supplement (Medigap), Supplemental Health and Individual Part D Plan programs. Former Chief Operations Officer at SCAN (2024–2025) and Senior Vice President Operations at Prime Therapeutics since February 2026.
Joel Brown
LinkedInExperience: Vice President Operations · The Cigna Group
Vice President Operations at The Cigna Group since November 2023, listed at President/Vice President level in the Operations department. Former Vice President Business Analysis (2022–2023) and former Vice President of Business Analysis - Horizontal Operations (2017–2020) at Capital One.
Kyle Harris, MBA
LinkedInExperience: Director of Operations · Cigna Healthcare
Director of Operations at Cigna Healthcare since May 2024; the profile says the role oversees 600+ FTE spanning Dental, Internet and Supplemental Health, with responsibility for global service partner relationships. Former Chief of Staff (2022–2024) and former Senior Operations Manager (2021–2022) at Cigna Healthcare.
Mark Ochal
LinkedInExperience: Chief Operating Officer · Cigna Healthcare
Chief Operating Officer at Cigna Healthcare since November 2021 and Senior Vice President, General Manager there since March 2022; the profile describes full P&L responsibility for Cigna Supplemental Benefits, a line of business within Cigna Healthcare's Medicare Division. Former Vice President of Product at Blue Shield of California (2018–2020).
Michael Slice
LinkedInExperience: Vice President of Operations · Cigna Onsite Health
Vice President of Operations at Cigna Onsite Health, a current role listed from July 2008, and VP Operations at Cigna Healthcare, listed at President/Vice President level in the Operations department. Former VP of Business Development (2007–2008) and former Vice President of Operations (2002–2007) at Cigna Medical Group.
Michiel de Jager
LinkedInExperience: Operations Director · Cigna Healthcare
Former Operations Director at Cigna Healthcare (2021–2024). The profile also lists a current Chief Operating Officer International Organisations Health role at Cigna Healthcare since February 2024 and Executive Board member Cigna Europe since May 2025, plus Head of Project & Process Improvement, Europe (2017–2020).
Sid Priya
LinkedInExperience: Chief Operating Officer - Global Health Benefits, Head of Business Excellence, International Health · Cigna Healthcare International Health
Chief Operating Officer - Global Health Benefits, Head of Business Excellence, International Health at Cigna Healthcare International Health since March 2020; the profile describes leading service delivery, strategy and governance for the Americas Global Health Benefits Service Operations. Former Head of Global Service Strategy & Enablement there (2014–2020).
Somesh Chandra
LinkedInExperience: COO, International Health, Cigna Healthcare · Cigna Healthcare
COO, International Health, Cigna Healthcare at Cigna Healthcare since November 2022; the profile says the role oversees Total Health & Network, including Clinical and Global Delivery Systems, Data & Analytics, Information Technology and Service Operations. Former CEO - Employee Benefits, AXA Domestic Markets & Executive Chairman EB Partners at AXA (2022).
Choose the right perspective
Match the person's scope to your question, since a business or international COO knows how operations support one market while a service operations director knows day-to-day delivery and partner management. Check each role's dates so you know whether the person's Cigna experience is current or from an earlier period.
Questions to take into the conversation
- 01How does a health insurer organize service operations across US plans and international markets?
- 02What has worked and what has not when using global service partners for insurance contact centers?
- 03How should a business unit COO at an insurer measure operational performance and cost?
Reaching Cigna operations leaders
How can I contact one of these Cigna operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 4 companies, including Cigna Healthcare, The Cigna Group and Cigna Onsite Health, based on profile data retrieved on October 5, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Cigna operations leaders?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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