10 CIOs in Retail
Jim Clendenen, Scott Kessler, Todd Renaud and Manish Maini are the repeat CIOs in retail here, with earlier CIO titles at Bashas', Harris Teeter, Belk, BJ's Wholesale Club, Conn's HomePlus, Academy Sports + Outdoors and The Children's Place. Keith Credendino, Marcus Shaw, Paulo Sol and Rob Frieman hold the title where they held earlier technology titles, useful for a retailer planning store, ecommerce and supply chain systems.
Professionals to explore
Jim Clendenen
LinkedInExperience: Group Vice President & Chief Information Officer · Kroger
Kroger bookends Jim Clendenen's record: Project Director there (1992-2004), Chief Information Officer at Bashas' (2004-2008) and at Harris Teeter (2008-2017), then VP of Enterprise Retail Systems at Kroger (2017-2025) and Group Vice President & Chief Information Officer since October 2025. Jim fits questions on the CIO job at Bashas', Harris Teeter and Kroger.
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Keith Credendino
LinkedInExperience: EVP, Chief Information and Technology Officer · Macy's
At Macy's, Keith Credendino has been EVP, Chief Information and Technology Officer since January 2024, after serving as SVP, Technology Product Development, Customer Experience there (2022-2024). Keith was SVP, Digital Technology & Enterprise Data at Inspire (2018-2022) and VP, Product Management Global Property Products & Systems at IHG Hotels & Resorts (2015-2018), and has sat on the Winmark board since 2025.
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Manish Maini
LinkedInExperience: Chief Information Officer · Family Dollar
Manish Maini has been Chief Information Officer at Family Dollar since May 2025, and was SVP, Chief Information Officer at Academy Sports + Outdoors (2017-2025) and at The Children's Place (2013-2017). Manish also held Vice President, Enterprise Systems (2010-2013) and Director, Service Realization (2009-2010) at LOFT, a fit for questions on enterprise systems across three companies.
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Marcus Shaw
LinkedInExperience: Chief Information Officer · Asda
Twenty-eight years of retail and supply chain experience across multiple retail sectors is how Marcus Shaw sums up a career that reaches Chief Information Officer at Asda in September 2025, after nearly five years as Director of Technology there. Marcus was Senior Director, Technology Strategy & Delivery at Asda (2015-2020) and held IT Architecture and Design Director (2012-2015) and IT Applications & Engineering Director (2008-2012) at Morrisons.
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Paulo Sol
LinkedInExperience: Chief Information Officer · Carrefour
Paulo Sol has been Chief Information Officer at Carrefour since March 2024, a role Paulo describes as CIO Carrefour France. Paulo also held Lead CTO (2023-2024), Chief E-Commerce, Marketing & Fidelity Information Systems (2021-2023), IT End User Services Director (2021-2023) and Entreprise Plateforme IS Director (2018-2021) at Carrefour, useful for ecommerce and marketing systems questions.
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Rob Frieman
LinkedInExperience: Chief Information Officer · URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
Rob Frieman holds Chief Information Officer at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) since May 2022, and was Executive Director of Engineering (2018-2022) and Director of Ecommerce (2014-2022) there. Rob was also Director, Software Engineering at Elsevier (2011-2013) and Sr. Development Manager at Ally (2004-2011).
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Scott Kessler
LinkedInExperience: EVP, Chief Information Officer · Northeast Shared Services
As EVP, Chief Information Officer at Northeast Shared Services since June 2023, Scott Kessler oversees technology strategy and IT transformation for Price Chopper / Market 32 and Tops Markets, with more than 275 stores and 30,000 employees. Scott was EVP, Chief Information Officer at BJ's Wholesale Club (2017-2023) and at Belk (2015-2016), and SVP, Omnichannel Solution Delivery at Belk (2014-2015).
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Sumit Anand
LinkedInExperience: EVP, Chief Information Officer (CIO) · Academy Sports + Outdoors
Since March 2025, Sumit Anand has been EVP, Chief Information Officer (CIO) at Academy Sports + Outdoors. Sumit is also a CIO Council Member at the National Retail Federation, Dallas CIO Co-Chair at Evanta, a Gartner Company, and a Retail Advisory Board Member at the Northwestern University Retail Analytics Council, useful for questions on how retail CIOs compare notes.
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Todd Renaud
LinkedInExperience: Chief Information Officer (CIO) · The Winn-Dixie Company
Moving a CIO playbook from one retailer to another is a fair question for Todd Renaud, Chief Information Officer (CIO) at The Winn-Dixie Company (since June 2021) after the same title at Conn's HomePlus (2014-2021). Todd was Vice President - IT (MIS) at Security Service Federal Credit Union (2002-2014) and Director - IT at Enron (1999-2002).
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Vlad Kuznetsov
LinkedInExperience: SVP, Chief Information Officer · SEPHORA
Engineering-heavy retail technology questions fit Vlad Kuznetsov, SVP, Chief Information Officer at SEPHORA (since September 2019) and Group Vice President, Product Engineering at Macy's (2017-2019). Vlad's earlier titles were CTO, VP Engineering at Minted.com (2016-2017) and Men's Wearhouse (2011-2016) and VP of Application Engineering at Shutterfly (2010-2011).
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Choose the right perspective
For a CIO who has done the job at several companies, pick Jim Clendenen, Scott Kessler, Todd Renaud or Manish Maini. Ecommerce and engineering questions fit Rob Frieman and Vlad Kuznetsov, supply chain and store systems fit Marcus Shaw and Paulo Sol, and Keith Credendino covers a combined information and technology officer role; Sumit Anand also sits on CIO and retail councils.
Questions to take into the conversation
- 01What should a retail CIO replace first when the point-of-sale, ERP and ecommerce platforms are all aging?
- 02How do you run IT for two store banners under one shared services organization?
- 03How should a retailer decide between building its own ecommerce and store software and buying a platform?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.