Banking
10 Citi HR leaders
These ten current and former Citi HR leaders have served as heads of HR and of HR partnership for business lines, HR partnership managers and HR business partner directors for consumer, banking, services and technology teams, and a site HR head at Citi. A reader can learn how HR leaders work at Citi from people who have held the role.
Professionals to explore
01—10Aida Troina
LinkedInExperience: Senior HR Advisor Director-level HR Business Partner CitiMortgage & Lending · Citi
Senior HR Advisor and Director-level HR Business Partner for CitiMortgage & Lending at Citi since January 2022, based in the New York area. Former Global HR Advisor and VP to SVP HR Business Partner for Global Corporate Functions at Citi (2014–2021), and HR generalist, specialist and analyst roles at Citi (1999–2013). The headline lists organizational design and succession planning.
Christline Boone
LinkedInExperience: DIR, Global HR Business Partnership Manager · Citi
DIR, Global HR Business Partnership Manager at Citi since August 2025, based in the Tampa area. Former DIR, HR Business Partner Leader (2024–2025), SVP, HR Generalist Group Manager (2021–2023), VP, Human Resources Manager (2021) and HR Professional Services - HR Generalist (2017–2021) at Citi. The profile lists HR work covering North America, Latin America, the UK and Europe.
Jacqueline Lucas
LinkedInExperience: Managing Director | Head of HR, CIO, Deposits, Investment Solutions & Lending · Citi
Managing Director, Head of HR, CIO, Deposits, Investment Solutions & Lending at Citi since December 2025, with a Head of HR row for the same businesses from September 2022. Former Executive Director, HR Business Partner roles at Morgan Stanley covering Fixed Income (2022) and Wealth Management Technology and Operations HR (2019–2022).
Karen Barquero
LinkedInExperience: Director, HRBP West Manager - Banking & International, Client and Legacy Franchises · Citi
Director, HRBP West Manager - Banking & International, Client and Legacy Franchises at Citi since January 2024, described as leading a team of 28 HR business partners supporting senior managers. Former Director, HRPS LATAM Head (2023), SVP, HRPS Mexico Head (2022) and SVP, HR Generalist Group Manager (2019–2022) at Citi.
Manuel Lepervanche
LinkedInExperience: Director, HR Business Partner USCC Credit & Franchise Risk, Digital & CX and Pricing & Analytics · Citi
Director, HR Business Partner USCC Credit & Franchise Risk, Digital & CX and Pricing & Analytics at Citi since February 2026, described as HR business partner to three business leaders in US Consumer Cards. Former Director, HR Business Partner USPB Credit and Franchise Risk (2024–2026) and Chief Administrative Officer, Legacy Franchise HR and HR4HR (2023) at Citi.
Mark Donnan
LinkedInExperience: Global Services HR Partnership Manager (Director) · Citi
Global Services HR Partnership Manager (Director) at Citi since July 2025, based in the Belfast area; the headline names the role Global HR Director. Former Western Markets and Services HR Partnership Manager (Director) (2024–2025), HR Business Partner Team Lead - Markets (SVP) (2024), HR Business Partner Senior Manager (VP) (2021–2024) and HR Business Partner (VP) (2017–2021) at Citi.
Rodney Dias
LinkedInExperience: Director, HR Business Partner - Global Wealth & US Credit Cards · Citi
Director, HR Business Partner - Global Wealth & US Credit Cards at Citi since January 2024, based in the Mumbai area; the headline describes building workforce strategy for global capability centers in India. Former Senior Vice President, HR Advisor for India CSCs (2022–2023) and Vice President, HR Business Partner - Functions & Technology, India (2019–2022) at Citi.
Siddharth Arya
LinkedInExperience: Former Head HR Citi Solution Center Mumbai & South Asia HR Lead Enterprise Operations and Technology · Citi
Former Head HR Citi Solution Center Mumbai & South Asia HR Lead Enterprise Operations and Technology at Citi (2022–2023), and Regional HR Lead Enterprise Technology APAC and Head HR CSC Mumbai (2023–2024). Now Global Human Resources Business Partner at Citi since August 2025. Former Head HR - Finance, Risk, Legal, Audit & Compliance at Deutsche Bank (2017–2022).
Teresa Purcell
LinkedInExperience: Global Senior Human Resources Business Partner-Operations, Director · Citi
Global Senior Human Resources Business Partner-Operations, Director at Citi since January 2024, described as supporting Services Operations, and also listed as Global Human Resource Senior Business Partner-Technology, Director at Citi. Former Senior Human Resources Business Partner (2011–2024) and Human Resources Generalist (2004–2011) at Citi.
Veronika Castro
LinkedInExperience: Global Head of HR Partnership for Banking, US Personal Banking and CBNA · Citi
Global Head of HR Partnership for Banking, US Personal Banking and CBNA at Citi since August 2025. Former Human Resources Business Partner Director US Personal Banking & Citibank North America (2024–2025), Latin America Human Resources CAO - Director (2020–2024), Andean and CCA Clusters Human Resources Head - Sr. Vice President (2019–2020) and Caribbean and Central America Cluster Human Resources Head - Sr. Vice President (2016–2019) at Citi.
Choose the right perspective
Match the person's coverage to your question: business line HR heads and partnership managers suit questions about how HR teams are organized, while HR business partner directors suit questions about supporting specific consumer, risk, operations or technology leaders. Check each person's dates to see how current their experience is.
Questions to take into the conversation
- 01How do you organize an HR business partner team that covers a global bank's consumer and banking businesses?
- 02What does HR support look like for a bank's technology and operations organizations?
- 03How do you run HR for a large global capability center in India?
Reaching Citi HR leaders
How can I contact one of these Citi HR leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Citi, based on profile data retrieved on October 13, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Citi HR leaders?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Citi HR leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal