10 CNA Insurance operations leaders
Laurie Ranegar, SVP, Operations at CNA Insurance, is one of ten CNA Insurance operations leaders listed here, alongside people who hold vice president and assistant vice president roles in operations, service delivery and operational excellence at the company. A reader can learn how operations leaders work at CNA Insurance from people who have held the role.
Professionals to explore
Allison Oran
LinkedInExperience: VP Service Delivery · CNA Insurance
Allison Oran has been VP Service Delivery at CNA Insurance since October 2023, in the operations department, and was AVP, Service Delivery there from 2020 to 2023. Allison Oran was Assistant Vice President, Service Operations at The Hanover Insurance Group from 2018 to 2020 and its Director of Operations from 2014 to 2018.
Andy Niver
LinkedInExperience: Senior Vice President Operations · CNA Insurance
Andy Niver has been Senior Vice President Operations at CNA Insurance since August 2026 and also lists VP - Operations at CNA Insurance since September 2021. Andy Niver was Senior Vice President - Innovation & Analytics at ReSource Pro from 2020 to 2021 and its Vice President - Innovation & Analytics from 2017 to 2020.
Ashley Gill, MBA
LinkedInExperience: AVP, Operations Service Delivery · CNA Insurance
Ashley Gill, MBA has been AVP, Operations Service Delivery at CNA Insurance since September 2026, based in Wyomissing, Pennsylvania. Ashley Gill was Director Business Consulting (Automated Underwriting) at Nationwide from 2024 to 2026, Small Commercial Underwriting Director from 2017 to 2024 and Premium Audit Director at Nationwide from 2016 to 2017.
Ashley Kushner
LinkedInExperience: Assistant Vice President - Long Term Care Operations · CNA Insurance
Ashley Kushner has been Assistant Vice President - Long Term Care Operations at CNA Insurance since November 2025. Ashley Kushner was Assistant Vice President, Long-Term Care Pricing at CNA Insurance from 2021 to 2025, Reinsurance Accounting Director there from 2018 to 2021 and an Accounting Manager at CNA Insurance from 2015 to 2018.
Barb Riedinger
LinkedInExperience: Assistant Vice President,Operations Billing & Collections · CNA Insurance
Barb Riedinger has been Assistant Vice President,Operations Billing & Collections at CNA Insurance since July 2025 and also lists Director Of Operations at CNA Insurance since April 2019. Barb Riedinger was AVP, Legal Collections & Private Client Group Collections at AIG from 2015 to 2019.
Brad Rothenberg
LinkedInExperience: VP, Claims Business Control & Operations · CNA Insurance
Brad Rothenberg has been VP, Claims Business Control & Operations at CNA Insurance since August 2026 and was VP, Claims Transformation & Technology there from 2020 to 2026. Brad Rothenberg was Vice President, Transformation Leader at QBE North America from 2016 to 2020 and Chief Operating Officer, Financial Lines U.S. & Canada at AIG from 2012 to 2013.
Franchesca Morales-Carro
LinkedInExperience: Assistant Vice President Operations · CNA Insurance
Franchesca Morales-Carro has been Assistant Vice President Operations at CNA Insurance since September 2024, with a headline of Assistant Vice President, Specialty Operations. Franchesca Morales-Carro was Assistant Vice President, Strategy & Transformation Office at CNA Insurance from 2021 to 2024 and an Operations Director there from 2019 to 2021.
Laurie Ranegar
LinkedInExperience: SVP, Operations · CNA Insurance
Laurie Ranegar has been SVP, Operations at CNA Insurance since April 2019, describing work as an executive specializing in strategic operational leadership. Laurie Ranegar was Director, Insurance Experience Center at ReSource Pro from 2018 to 2019 and a strategic initiatives and business transformation leader there, and was SVP, Operations at Tower Group Companies from 2003 to 2015.
Mujtaba Mirza
LinkedInExperience: VP Operations and Underwriting Governance · CNA Insurance
Mujtaba Mirza has been VP Operations and Underwriting Governance at CNA Insurance since January 2024 and was AVP, Operations and Underwriting Governance there from 2017 to 2023. Mujtaba Mirza was a Project Director at AIG in 2017 and a Continuous Improvement Lead at AIG from 2015 to 2017.
Vanessa Parker, A.U., J.D.
LinkedInExperience: VP, Operational Excellence · CNA Insurance
Vanessa Parker, A.U., J.D. has been VP, Operational Excellence at CNA Insurance since December 2019 and was Assistant Vice President of Operations there from 2009 to 2019. Vanessa Parker describes work as an enterprise transformation and operational excellence executive, with a headline naming process and operational strategy.
Choose the right perspective
Pick the person whose operation is closest to your question, since underwriting governance, claims operations, service delivery, billing and collections and long term care operations involve different work. Check the dates on each role to see how current the experience is.
Questions to take into the conversation
- 01What did you change first when you took over your current operation, and how did you judge whether it worked?
- 02How do you decide which processes to automate and which to leave with people?
- 03What have you learned from your own work about keeping service steady during a large operational change?
Reaching CNA Insurance operations leaders
How can I contact one of these CNA Insurance operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: CNA Insurance, based on profile data retrieved on October 19, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach CNA Insurance operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these CNA Insurance operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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