10 Community Health Systems revenue cycle leaders
Jack L Highsmith, Jr., Vice President- Patient Financial Services, is one of these Community Health Systems revenue cycle leaders, whose current titles also cover patient access services, patient financial services, the central business office and revenue cycle. A reader can learn how revenue cycle leaders work at Community Health Systems from people who have held the role.
Professionals to explore
Carol Lilly
LinkedInExperience: CBO Director · Community Health Systems
Carol Lilly has been CBO Director at Community Health Systems since July 2017, based in Rogers, Arkansas, and the profile also lists a Director Revenue Cycle role at Community Health Systems from October 2010 with no end date. Carol Lilly was Director, Physicians A R at Community Health Systems from 2010 to 2014.
Douglas Hernandez
LinkedInExperience: Regional Director, Patient Access · Community Health Systems
Douglas Hernandez has been Regional Director, Patient Access at Community Health Systems since July 2016, based in the Nashville Metropolitan Area. Douglas Hernandez was a Senior Consultant at HCA Healthcare from 2014 to 2016 and Patient Access Director at HCA Healthcare from 2009 to 2014.
Jack L Highsmith, Jr.
LinkedInExperience: Vice President- Patient Financial Services · CHS
Jack L Highsmith, Jr. has been Vice President- Patient Financial Services at CHS since September 2011, at the CHS Pennsylvania Regional Services Center in Bethlehem, and describes responsibility for revenue cycle operations at eight CHS Pennsylvania hospitals and one hospital in Southern New Jersey, including patient access and centralized scheduling. Jack L Highsmith, Jr. was Director-Patient Financial Services at Community Health Systems in 2011.
Javier Lohora, MBA
LinkedInExperience: Sr. Director, Patient Access Services · Community Health Systems
Javier Lohora has been Sr. Director, Patient Access Services at Community Health Systems since August 2017, based in Franklin, Tennessee. Javier Lohora was Director of Patient Access Services, Parallon BPG at Parallon from 2008 to 2017 and Patient Access Director, Centennial Medical & CMC Ashland City at HCA Healthcare from 2008 to 2011.
Patricia Huell
LinkedInExperience: Director Revenue Cycle · Community Health Systems
Patricia Huell has been Director Revenue Cycle at Community Health Systems since May 2021, based in the Greater Fort Smith Area. At Community Health Systems, Patricia Huell was Revenue Cycle Manager from 2019 to 2021, Accounts Receivable Manager from 2018 to 2019 and Accounts Receivable Supervisor from 2016 to 2018.
Paul Sinkhorn
LinkedInExperience: Director, Revenue Cycle Service Center · Community Health Systems
Paul Sinkhorn has been Director, Revenue Cycle Service Center at Community Health Systems since April 2013 and Vice President, Shared Services Center, Franklin TN there since January 2015, based in Antioch, Tennessee. Paul Sinkhorn describes knowledge of revenue cycle operations including patient access, patient accounting and health information management, and was Director, Revenue Cycle at Jewish Hospital & St. Mary's HealthCare from 1999 to 2009.
Rhonda Porter
LinkedInExperience: Director Patient Financial Services · Community Health Systems
Rhonda Porter has been Director Patient Financial Services at Community Health Systems since September 2022, based in Morristown, Tennessee. At Community Health Systems, Rhonda Porter was Chief Operating Officer from 2018 to 2022, Senior Director - PFS from 2016 to 2018 and Director of PFS Support from 2015 to 2016.
Teresa Ervin
LinkedInExperience: Revenue Cycle Director · Community Health Systems
Teresa Ervin has been Revenue Cycle Director at Community Health Systems since February 2014, based in Tullahoma, Tennessee, and the profile headline gives the same title. Teresa Ervin was Business Office Manager at Health Management Associates, Inc. from 2003 to 2014.
Terri Lusby
LinkedInExperience: Senior Director of Patient Financial Services · Community Health Systems
Terri Lusby has been Senior Director of Patient Financial Services at Community Health Systems since July 2008, based in Tallulah, Louisiana, with the profile placing the role in Franklin, Tennessee. Terri Lusby was also Regional PFS Director at Community Health Systems from 2008 to 2022.
Wanda Crowder
LinkedInExperience: Regional Director Of Patient Access Operations · Community Health Systems
Wanda Crowder has been Regional Director Of Patient Access Operations at Community Health Systems since February 2014, based in the Atlanta Metropolitan Area, and describes developing and implementing front and back office controls and processes. Wanda Crowder was Director of Account Management at Parallon from 2012 to 2014 and Director of Patient Access at Conifer Health Solutions from 1997 to 2012.
Choose the right perspective
Match the part of the revenue cycle in a person's title, such as patient access, patient financial services or a business office, to the question you need answered. Weigh whether a regional, service center or hospital-level role sits closest to the decision you face.
Questions to take into the conversation
- 01What did you focus on first when you took on your revenue cycle role at Community Health Systems?
- 02What would you do differently if you started your revenue cycle role at Community Health Systems again?
- 03What has your own work at Community Health Systems taught you about measuring revenue cycle performance?
Reaching Community Health Systems revenue cycle leaders
How can I contact one of these Community Health Systems revenue cycle leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Community Health Systems and CHS, based on profile data retrieved on October 25, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Community Health Systems revenue cycle leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Community Health Systems revenue cycle leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.