Banking
10 consumer banking compliance experts
These ten professionals have held consumer compliance, fair lending and fair and responsible banking roles at banks. A reader can learn how consumer compliance leaders build and run their teams inside a bank.
Professionals to explore
01—10Andrew Murphy
LinkedInExperience: SVP, Director of Fair and Responsible Banking · U.S. Bank
SVP, Director of Fair and Responsible Banking at U.S. Bank since 2025. Former Head of Fair Lending Compliance - Single-Family at Freddie Mac (2022–2025), Senior Compliance Officer - Deposit Products (2019–2021) and Compliance Officer - Fair Lending (2017–2018) at Wells Fargo. The profile describes a compliance leader and attorney adept at operationalizing regulatory requirements.
Araceli Hernandez-Galvan
LinkedInExperience: Senior Compliance Lead Fair Lending, VP · Comerica Bank
Former Senior Compliance Lead Fair Lending, VP (2016–2024) and Fair and Responsible Banking Analytics Lead, VP (2024–2026) at Comerica Bank. The profile says the analytics role partnered with executive leadership to strengthen the bank's Fair Lending and Responsible Banking Program through data analytics, risk assessments, governance and regulatory compliance.
Beverly Reynolds
LinkedInExperience: Fair and Responsible Banking Officer · U.S. Bank
Fair and Responsible Banking Officer at U.S. Bank since 2013. Former Director, Fair and Responsible Lending Officer at Wells Fargo (2007–2013) and Managing Director, Chief Compliance Officer at Bank of America (2005–2007). The profile refers to consumer protection laws and regulations and to public sector experience.
Caryn Becker
LinkedInExperience: Fair and Responsible Banking Officer · Varo Bank
Fair and Responsible Banking Officer at Varo Bank since 2022, and Senior Compliance Advisor, Marketing, UDAAP and Fair Lending there from 2021 to 2022. The profile says the current role builds the bank's fair lending program and provides second-line advisory and oversight, including as Responsible Banking/UDAAP Program Officer. Former Sr. Lead Compliance Officer (Fair Lending), VP at Bank of the West (2015–2020).
Chris Snyder
LinkedInExperience: Head of Fair and Responsible Banking · USAA
Head of Fair and Responsible Banking at USAA since 2019. Former Managing Vice President, Financial Services Compliance and Chief Fair Lending Officer at Capital One (2014–2017) and Chief Fair Lending Officer at JPMorganChase (2013–2014). The profile cites fair lending policy management, compliance training, compliance exam and audit management and regulatory agency relations.
Christine M. Eisses
LinkedInExperience: Vice President- FCRA Program Lead, CRCM · U.S. Bank
Vice President- Digital and Marketing Compliance Oversight at U.S. Bank since 2022. Former Vice President- FCRA Program Lead, CRCM (2020–2022) and Vice President- Flood Program Lead, CRCM (2017–2020) at U.S. Bank, and Vice President - TILA RESPA (TRID) Project Manager at Peoples Bank (2015), where the profile says the role developed a bank-wide TRID implementation plan.
Diane Howe
LinkedInExperience: VP Compliance Officer for Consumer Lending · Community & Southern Bank
VP Compliance Officer for Consumer Lending at Community & Southern Bank since 2011, and Compliance Officer at Bank of the Ozarks since 2016, where the profile says the role monitors and reports consumer and small business federal regulatory adherence. Former Compliance Officer at Synovus (2002–2011).
Ducheska Cotto
LinkedInExperience: Consumer Compliance Director · FBPR
Former Consumer Compliance Director at FBPR (2016–2020) and Regulatory Consumer Compliance Manager at Oriental (2012–2016). EAC Compliance & Operation Risk Manager at Bank of America since 2022. Other roles include Compliance Manager- Complaints & Corrective Actions at Cross River (2021–2022) and Compliace Monitoring Manager at FirstBank (2020–2021).
Jeffrey Shue, Esq.
LinkedInExperience: Senior Vice President - UDAAP Compliance · Bank of America
Former Senior Vice President - UDAAP Compliance (2014–2016) and SVP - Deposits and Payments Compliance Lead (2017–2018) at Bank of America. Former SVP, Consumer Card, Co-Brand, and Enterprise Payments Risk and Compliance Executive at Bank of America (2018–2020), and Enterprise Payments and Merchant Services Risk Executive there since 2020.
S. Jason Fraley
LinkedInExperience: Head of Compliance, US Personal Bank Retail Compliance, MD · Citi
Head of Compliance, US Personal Bank Retail Compliance, MD at Citi since 2025. Former SVP Director, Enterprise Compliance and Privacy Officer (2014–2017), SVP Segment Risk Officer -- Consumer Finance (2017–2020) and SVP Community Lending Director (2020–2022) at Huntington National Bank, where the profile says the community lending role coordinated major community lending programs.
Choose the right perspective
Match the person's specialty to your issue, since fair lending, UDAAP and deposit or lending compliance call for different expertise. Also decide whether you need someone who led a bank-wide program or someone who ran one product area day to day, and pick by title and institution type.
Questions to take into the conversation
- 01How do you decide which consumer compliance risks get the most testing and monitoring?
- 02What do you do in the months before a consumer compliance exam to prepare the bank?
- 03How do you work with product and marketing teams so new offerings don't create fair lending or UDAAP problems?
Reaching consumer banking compliance experts
How can I contact one of these consumer banking compliance experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 8 companies, including U.S. Bank, Comerica Bank and Varo Bank, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach consumer banking compliance experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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