10 Costco marketing leaders
VP, Digital Engagement and Assistant Vice President, Corporate Marketing are among the titles held today by these Costco marketing leaders, along with directors of digital marketing, social media and marketing strategy. A reader can learn how marketing leaders work at Costco from people who have held the role.
Professionals to explore
Amy Norton
LinkedInExperience: VP, Digital Engagement · Costco Wholesale
Amy Norton has been VP, Digital Engagement at Costco Wholesale since May 2026, based in Issaquah, Washington. Amy Norton was Vice President Ecommerce Content, Marketing, Merchandising at Costco Wholesale from 2024 to 2026, Assistant Vice President, eCommerce Content, Marketing, Merchandising & Analytics from 2018 to 2024 and Director, Online Marketing from 2007 to 2018.
Debbie Ross
LinkedInExperience: Director of Marketing and Public Relations · Costco Wholesale
Debbie Ross is a former Director of Marketing and Public Relations at Costco Wholesale, a role held from July 1984 to February 2001, and the profile describes marketing manager work for the Norfolk and Fairfax Price Club locations and a promotion to East Coast Director of Marketing and Public Relations.
Erik Thomsen
LinkedInExperience: Assistant Vice President · Costco Wholesale
Erik Thomsen has been Assistant Vice President at Costco Wholesale since October 2025, based in Everett, Washington, with a profile headline naming Corporate Membership & Marketing. Erik Thomsen was Director Corporate Membership & Marketing at Costco Wholesale from 2019 to 2025 and Corporate Marketing Training Manager there from 2013 to 2025.
Jay B. Smith
LinkedInExperience: Director of Marketing Strategy and Digital Growth · Costco Wholesale
Jay B. Smith has been Director of Marketing Strategy and Digital Growth at Costco Wholesale since June 2016, based in Lynnwood, Washington. Jay B. Smith has also been Director of Business & Financial Services at Costco Wholesale since 2000 and was Vice President of Marketing at Insultech from 1996 to 1998.
JoDee Taylor
LinkedInExperience: Director of Social and Digital Media · Costco Wholesale
JoDee Taylor holds the current role of Director of Social and Digital Media at Costco Wholesale, based in Seattle. The profile describes JoDee Taylor as integral to rolling out the Costco social media channels and responsible for strategic development, content creation and audience engagement for all of Costco's social channels.
Jordan Bartels
LinkedInExperience: Director of Digital Marketing & Experience · Costco Wholesale
Jordan Bartels has been Director of Digital Marketing & Experience at Costco Wholesale since November 2025, based in the Seattle area. Jordan Bartels was Digital Marketing Manager at Costco Wholesale from 2022 to 2025 and Marketing Coordinator there from 2020 to 2022, and the profile headline reads Director, Digital Experience - Costco.
Mary Ochiltree
LinkedInExperience: Director, Digital Merchandising & Marketing · Costco Wholesale
Mary Ochiltree was Director, Digital Merchandising & Marketing at Costco Wholesale from October 2019 to October 2023 and has been Director, Digital Content & Conversion at Costco Wholesale since October 2023, based in the Seattle area. Mary Ochiltree was an Assistant Buyer - Health & Beauty at Costco Wholesale from 2016 to 2019.
Mike Parrott
LinkedInExperience: Senior Vice President, U.S. E-Commerce · Costco Wholesale
Mike Parrott is a former Senior Vice President, U.S. E-Commerce at Costco Wholesale, a role listed from 2018, and the profile says Mike Parrott retired in January 2026 and was responsible for the merchandising, marketing and operation of Costco.com. Mike Parrott was a Vice President at Costco Wholesale from 2008 to 2018.
Paul Latham
LinkedInExperience: SVP - Membership, Marketing, Services · Costco Wholesale
Paul Latham is a former SVP - Membership, Marketing, Services at Costco Wholesale, a role listed from August 2015 that the profile headline describes as retired. Paul Latham was VP - Membership, Marketing, Services at Costco Wholesale from 2004 to 2015 and VP - Gasoline, Costco Trading there from 1999 to 2004.
Robin Ross
LinkedInExperience: Assistant Vice President, Corporate Marketing · Costco Wholesale
Robin Ross has been Assistant Vice President, Corporate Marketing at Costco Wholesale since December 2022, based in the Seattle area, and the profile describes overseeing the cobrand credit card, marketing analytics, social media and Costco Services teams. Robin Ross was Senior Director of Corporate Marketing and Membership at Costco Wholesale from 2009 to 2020.
Choose the right perspective
Match the person's area to your question, whether membership marketing, digital engagement or social media. Prefer someone whose time in the role covers the period your decision depends on.
Questions to take into the conversation
- 01Which marketing channels mattered most in your Costco role, and how did you judge what worked?
- 02How did you work with the other teams that shaped your marketing plans?
- 03What would you tell someone stepping into a similar marketing role at a large retailer?
Reaching Costco marketing leaders
How can I contact one of these Costco marketing leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Costco Wholesale, based on profile data retrieved on October 23, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Costco marketing leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Costco marketing leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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