10 Diebold Nixdorf operations leaders

Frank Baur, Executive Vice President & Chief Operating Officer (COO) at Diebold Nixdorf, is one of ten Diebold Nixdorf operations leaders listed here, alongside people who hold or have held service operations, business operations and plant leadership roles at the company. A reader can learn how operations leaders work at Diebold Nixdorf from people who have held the role.

10 professionals1 companyData retrieved October 23, 2026

Professionals to explore

  1. Adrian Heidenreich

    Experience: Senior Director Manufacuring Plant Paderborn · Diebold Nixdorf

    Adrian Heidenreich has been Senior Director Manufacuring Plant Paderborn at Diebold Nixdorf since February 2026, and the profile describes the role as Manufacturing Plant Manager at director level. Adrian Heidenreich also held Senior Director Global Service Support Operations there from 2021 to 2026 and Senior Director Solution Design, Transition & Transformation from 2020 to 2021.

  2. Andrea Bevilacqua

    Experience: Vice President Sw Operations and Maintenance - Retail SW · Diebold Nixdorf

    Andrea Bevilacqua has been Vice President Sw Operations and Maintenance - Retail SW at Diebold Nixdorf since September 2024, based in Venice, Veneto, Italy. Andrea Bevilacqua was Senior Director EMEA Maintenance and Support for Retail Business there from 2023 to 2024, EMEA Maintenance and Support Manager for Retail Business from 2020 to 2023 and Southern Europe Maintenance & Support lead from 2018 to 2019.

  3. Brenden Sand

    Experience: Director Managed Services Delivery and Operations Americas · Diebold Nixdorf

    Brenden Sand has been Director Managed Services Delivery and Operations Americas at Diebold Nixdorf since September 2023, based in Canton, Ohio. Brenden Sand was Senior Solutions Architect there in 2023, Managed Services Sales Account Manager from 2021 to 2023 and Global Managed Services Manager from 2012 to 2021.

  4. Chris Traetto

    Experience: Head of Global Managed Services Applications Operations · Diebold Nixdorf

    Chris Traetto has been Head of Global Managed Services Applications Operations at Diebold Nixdorf since January 2025, based in Mississauga, Ontario, Canada. Chris Traetto was Head of Global Business Operations there from 2020 to 2025, Sr. Director ATMaaS Product & Delivery from 2019 to 2020 and Director, Cash Operations Americas from 2017 to 2019.

  5. Edward Christie

    Experience: Senior Director, Business Operations Americas · Diebold Nixdorf

    Edward Christie has been Senior Director, Business Operations Americas at Diebold Nixdorf since September 2025, based in Bella Vista, Arkansas. Edward Christie was Chief Operating Officer at CrossCom from 2023 to 2025 and Senior Vice President of Operations there from 2022 to 2023, and was Executive Director Global Retail TS at NCR Corporation from 2021 to 2022.

  6. Frank Baur

    Experience: Executive Vice President & Chief Operating Officer (COO) · Diebold Nixdorf

    Frank Baur has been Executive Vice President & Chief Operating Officer (COO) at Diebold Nixdorf since January 2026, based in Féchy, Vaud, Switzerland, and was Executive Vice President Operational Excellence there from 2024 to 2025. Frank Baur was Senior Executive Director & Chief Operating Officer (COO) | Onshore Wind (Global) at GE Vernova from 2022 to 2023 and Vice President Supply Chain EMEA at Parker Hannifin from 2018 to 2021.

  7. Mark Welbourne

    Experience: Senior Director Business Operations and Transformation - Services Eurasia · Diebold Nixdorf

    Mark Welbourne has been Senior Director Business Operations and Transformation - Services Eurasia at Diebold Nixdorf since October 2025, based in Milton Keynes, England. Mark Welbourne also held the titles Senior Director Supply Chain Operations from 2023 to 2025 and Head of Change and Business Operations, EMEA from 2021 to 2023 at Diebold Nixdorf.

  8. Markus Reddeker

    Experience: Senior Director EMEA Service Operations · Diebold Nixdorf

    Markus Reddeker has been Senior Director EMEA Service Operations at Diebold Nixdorf since January 2024, based in Paderborn, North Rhine-Westphalia, Germany. Markus Reddeker was Director Managed Services Delivery & Operations EMEA there from 2021 to 2023, Global Service Director from 2019 to 2020 and Head of Servicemanagement, Global Service Delivery from 2017 to 2018.

  9. Shilpa Blaggan

    Experience: Director- Global Service Operations · Diebold Nixdorf

    Shilpa Blaggan has been Director- Global Service Operations at Diebold Nixdorf since October 2026, based in Mumbai, Maharashtra, India, a role the profile places in the Operations department at director level. Shilpa Blaggan was Sr Manager-Global Business Operations there from 2018 to 2026 and PMO Lead at Principal Financial Group from 2014 to 2018.

  10. Tommy Taylor

    Experience: Director Of Operations · Diebold Nixdorf

    Tommy Taylor has been Director Of Operations at Diebold Nixdorf since October 2024, based in Round Rock, Texas, and also lists the title Director Operations, Assemby and Repair there since October 2024. Tommy Taylor was Sr Operations Manager at Diebold Nixdorf from 2017 to 2024.

Choose the right perspective

Match the person's scope, such as one region's service operations, a single plant or company-wide operations, to the decision you face. Check when each person started the current role to judge how recent their view is.

Questions to take into the conversation

  1. 01What did you change first when you took on your current operations role, and why?
  2. 02How do you decide which service or plant problems need your attention and which regional teams should own?
  3. 03What has your own work taught you about improving results across operations in several countries?

Reaching Diebold Nixdorf operations leaders

How can I contact one of these Diebold Nixdorf operations leaders?

Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Diebold Nixdorf, based on profile data retrieved on October 23, 2026. Being listed here doesn't mean someone has agreed to take calls.

How much does it cost to reach Diebold Nixdorf operations leaders?

You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.

What if they don't reply?

You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.

Can an AI agent ask one of these Diebold Nixdorf operations leaders a question?

Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs

About this directory

This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.

Request a correction or removal

Other perspectives