Security and compliance
10 digital accessibility experts
These ten professionals have led digital accessibility inside the companies they worked for, as heads, directors and vice presidents of accessibility programs. A reader can learn how companies build and run accessibility programs from the inside.
Professionals to explore
01—10Bryan Vickery
LinkedInExperience: Vice President - Head of Digital Accessibility · Credit One Bank
Vice President - Head of Digital Accessibility at Credit One Bank since August 2022, where the profile says this person leads a highly specialized group within the bank's Digital Experience team. Former Vice President - Interactive Marketing (2010–2022) and Assistant Vice President - Interactive Marketing (2008–2010) at Credit One Bank.
Eamon McErlean
LinkedInExperience: VP & Global Head of Digital Accessibility & Globalization · ServiceNow
VP & Global Head of Digital Accessibility & Globalization at ServiceNow since November 2021. The profile describes a move from leading software, program and product teams to championing digital accessibility and inclusive design. Former Sr. Director of Reliability at Nike (2017–2021) and Sr. Manager of Quality Engineering at Apple (2010–2017).
JoAnna Hansen
LinkedInExperience: Head of Accessibility, Worldwide Stores · Amazon
Former Head of Accessibility, Worldwide Stores (2021–2025) and Director, Accessibility for Worldwide Stores (2025–2026) at Amazon, and Director, Experience Quality Technologies at Amazon since January 2026. Former Manager, Kindle Accessibility Engineering Team (2019–2021). The profile describes building teams, programs and technology to support fully inclusive experiences.
Karen Milne
LinkedInExperience: Director, Digital Accessibility · Salesforce
Director, Digital Accessibility at Salesforce since September 2020 and Sr Manager, MarTech Product Manager Accessibility and Help Center at Salesforce since October 2018. The profile describes driving the evolution of accessible online experiences and partnering with cross-functional global teams to create the overall program strategy, design and implementation approach.
Kelsey Hall
LinkedInExperience: Senior Director of User Experience, Head of Accessibility · ADP
Senior Director of User Experience, Head of Accessibility at ADP since September 2023, where the profile says this person leads a team that directs accessibility efforts so product teams deliver fully accessible, disability inclusive experiences. Former Senior Manager - Digital Accessibility & User Experience at McDonald's (2019–2022).
Mark Lapole
LinkedInExperience: Director of Accessibility · eBay
Director of Accessibility at eBay since August 2022. Former Lead Product Manager, Accessibility (2020–2022) and Sr Product Manager, Accessibility (2016–2019) at eBay; the profile lists the Lead Product Manager role's primary focus as accessibility of the eBay web site, mobile web, and iOS and Android apps.
Megan Lawrence
LinkedInExperience: Senior Director of Accessibility and Disability Inclusion · Nike
Former Senior Director of Accessibility and Disability Inclusion at Nike (2021–2025), where the profile says this person founded Nike's first Accessibility Center of Excellence and built an enterprise-wide accessibility governance model with measurable KPIs. Sr. Accessibility Lead at Blue Origin since October 2025.
Michael Grandpre
LinkedInExperience: Head of Accessibility Global Design · Visa
Head of Accessibility Global Design at Visa since October 2022, where the profile says this person leads the global accessibility program for Visa and defined and executed the global accessibility strategy for all of Visa. Former Senior Director, Visa Accessibility Global Design (2022) and Director, Visa Accessibility Global Core Design (2019–2022) at Visa.
Nicole Windmann
LinkedInExperience: Head of Accessibility and Inclusive Design · SAP
Head of Accessibility and Inclusive Design at SAP since May 2021. The profile says that as SAP designs the next generation of its business software experience, the team strives for a cultural and technological toolset that supports building products accessible and inclusive for all people.
Ted Drake
LinkedInExperience: Head of Accessibility and Inclusive Design · Intuit
Former Head of Accessibility and Inclusive Design at Intuit (2015–2026) and Head of Intuit Design System and Inclusive Design since August 2026. Former Senior Accessibility SW Engineer at Intuit (2012–2015). The profile says this person works with engineers, product managers and designers to understand how accessibility affects users, set realistic deadlines and create solutions.
Choose the right perspective
Match the person's background to your question: someone who came up through product management or engineering suits questions about building accessibility into design systems, testing and release processes, while someone who ran an enterprise program suits questions about governance, training and executive buy-in. Also ask what kinds of products they covered, since public websites, mobile apps and internal tools each bring different priorities.
Questions to take into the conversation
- 01How did you get product and engineering teams to treat accessibility as part of the definition of done?
- 02How did you measure accessibility compliance across the company, and how did you report progress to leadership?
- 03Where did you place the accessibility team in the organization, and what would you change about that choice?
Reaching digital accessibility experts
How can I contact one of these digital accessibility experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Credit One Bank, ServiceNow and Amazon, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach digital accessibility experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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