10 El Pollo Loco operations leaders
Senior Vice President, Operations Services, Senior Vice President, Franchise Operations and Regional Director of Operations are among the current titles held by these El Pollo Loco operations leaders. A reader can learn how operations leaders work at El Pollo Loco from people who have held the role.
Professionals to explore
Christina Camara
LinkedInExperience: Senior Vice President, Franchise Operations · El Pollo Loco, Inc.
Christina Camara has been Senior Vice President, Franchise Operations at El Pollo Loco, Inc. since March 2026 and was Vice President, Franchise Operations there from 2023 to 2026. At Jack in the Box, Christina Camara was Senior Franchise Buisness Consulting Director in 2023, Franchise Business Consulting Director from 2015 to 2023 and Director of Operations from 2010 to 2015.
Dolores Schwarz
LinkedInExperience: Director of Franchise and Company Operations · El Pollo Loco, Inc.
Dolores Schwarz has been Director of Franchise and Company Operations at El Pollo Loco, Inc. since April 2014, based in the Los Angeles Metropolitan Area. The profile headline describes Dolores Schwarz as Director of Franchise Business at El Pollo Loco INC, and the profile also lists a District Manager role at CKE Restaurants, Inc.
Elvia Morales
LinkedInExperience: Director of Operations · El Pollo Loco, Inc.
Elvia Morales has been Director of Operations at El Pollo Loco, Inc. since March 2018, based in Visalia, California. The profile headline describes Elvia Morales as a Regional Director of Operations, and this operations role at El Pollo Loco is the only work row the listing shows.
Gus Siade
LinkedInExperience: Senior Vice President of Operations · El Pollo Loco, Inc.
Gus Siade is a former Senior Vice President of Operations at El Pollo Loco, Inc., a role held from 2016 to 2019 that the profile says covered all company and franchise operations, training and development, operations services and new restaurant openings. Gus Siade was also Vice President of Company Operations there from 2012 to 2016, Director of Operations from 2005 to 2012 and Area Leader from 1998 to 2005.
Jose Luis Flores
LinkedInExperience: Director Of Operations · El Pollo Loco, Inc.
Jose Luis Flores has been Director Of Operations at El Pollo Loco, Inc. since October 2015. The profile headline describes Jose Luis Flores as Director Of Operations at El Pollo Loco, Inc., and this operations role is the only work row the listing shows.
Julie Castro
LinkedInExperience: Sr Director of Operations Services · El Pollo Loco, Inc.
Julie Castro has been Sr Director of Operations Services at El Pollo Loco, Inc. since April 2024, and the profile also lists Director of Operations Services there from the same month. Julie Castro was also Senior Director of Culinary Operations & Operation Services at California Pizza Kitchen from 2019 to 2024 and Director of Operations Systems and People Development there from 2018 to 2019.
Kathy Morin
LinkedInExperience: Director Of Operations · El Pollo Loco, Inc.
Kathy Morin has been Director Of Operations at El Pollo Loco, Inc. since May 2004, based in Sparks, Nevada. The profile also lists a current District manager row at El Pollo Loco, Inc. with no start date, Director Of Training at El Pollo Loco, Inc. from 1987 to 1990 and General Manager at I HOP RESTAURANT from 1990 to 1994.
Rick Pepper
LinkedInExperience: Senior Vice President, Operations Services · El Pollo Loco, Inc.
Rick Pepper has been Senior Vice President, Operations Services at El Pollo Loco, Inc. since March 2026 and was Vice President, Operations Services & Training there from 2023 to 2026. At Whataburger, Rick Pepper was Sr. Director, Restaurant Operations Services & Innovation in 2023, Sr. Director, Restaurant Engineering - Operations Innovation from 2022 to 2023 and Sr. Director, Restaurant Services in 2022.
Robert Morrow
LinkedInExperience: Regional Director of Operations · El Pollo Loco, Inc.
Robert Morrow has been Regional Director of Operations at El Pollo Loco, Inc. since May 2026, based in Corona, California. Robert Morrow was Director of Operations at Panera Bread from 2013 to 2026, also held a JVP role at Panera Bread from 2008 to 2026, and was Regional Service Manager at Ruby Tuesday from 2001 to 2008.
Shelli Ortega
LinkedInExperience: Director of Restaurant Excellence · El Pollo Loco, Inc.
Shelli Ortega has been Director of Restaurant Excellence at El Pollo Loco, Inc. since July 2025, a role the profile places in the operations department in Costa Mesa, California. Shelli Ortega was Vice President Operations at everbowl from 2022 to 2024, Director Of Operations at Jamba from 2019 to 2022 and VP Operations at Atlas, Inc in 2018.
Choose the right perspective
Match the person's operations area, such as company restaurant operations in a region, franchise operations or operations services and training, to the decision you face. Weigh the region and scope in each person's title, since a company-wide role and a regional role see different problems.
Questions to take into the conversation
- 01What did you focus on first when you took on your operations role at El Pollo Loco?
- 02How do you decide which operations problems to fix first when results differ across the restaurants you oversee?
- 03What has your own work at El Pollo Loco taught you about running quick service restaurant operations well?
Reaching El Pollo Loco operations leaders
How can I contact one of these El Pollo Loco operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: El Pollo Loco, Inc., based on profile data retrieved on October 23, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach El Pollo Loco operations leaders?
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Can an AI agent ask one of these El Pollo Loco operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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