Insurance
10 Elevance Health operations leaders
These ten people hold or have held operations leadership roles at Elevance Health, formerly Anthem, including chief operating officers of Elevance Health businesses and health plans, a vice president of operations and staff vice presidents of operations and execution. A reader can learn how operations leaders build and run their teams in insurance companies.
Professionals to explore
01—10Andrea Share
LinkedInExperience: Vice President Operations · Elevance Health
Vice President Operations at Elevance Health since January 2022, reporting to the Elevance Health Chief Health Officer according to the profile, which describes leading Enterprise Delegation Oversight. Former Staff Vice President, Commercial & Specialty Business Division at Anthem, Inc. (2020–2022) and former Executive Director, Ethics and Compliance Strategy & Operations at Kaiser Permanente (2018–2020).
Carolyn Holland
LinkedInExperience: Staff Vice President Operations and Execution · Anthem, Inc.
Former Staff Vice President Operations and Execution at Anthem, Inc. (2020–2023); the profile describes the role as Staff Vice President for Operations for the Anthem Federal Health Products and Services (FHPS) and the headline lists Carolyn Holland as retired. The profile also lists Director II at Anthem, Inc., a role ending in 2020.
Christopher Kearney
LinkedInExperience: COO Georgia Health Plan Director Medicaid State Operations · Anthem, Inc.
COO Georgia Health Plan Director Medicaid State Operations at Anthem, Inc. since April 2021, listed at Director level in the Operations department. Former AVP Director II Claims, Disputes and Adjustments at Anthem / Amerigroup (2013–2021) and former Director Account Management New York Health Plan at Amerigroup (2011–2013).
Christy Smith
LinkedInExperience: Staff Vice President Operations & Execution · Elevance Health
Staff Vice President Operations & Execution at Elevance Health since August 2023; the profile describes steering operations and execution with an eye toward enhancing member experiences. Former Director of Operations at Elevance Health (2022–2023) and former Business Change Manager at Anthem Blue Cross and Blue Shield (2019–2022).
Maureen Garry McQueen
LinkedInExperience: Chief Operating Officer · Elevance Health
Chief Operating Officer at Elevance Health since April 2022; the profile describes the role as Senior Vice President and Chief Operating Officer of the Health Benefits Organization, responsible for more than 20,000 employees providing core administrative functions including claims, service and benefit administration. Former Senior Vice President at MetLife (2002–2022).
Nicole Keating, MBA, CLP, CSA
LinkedInExperience: Staff VP, Operations & Execution Health Benefits Operations · Elevance Health
Staff VP, Operations & Execution Health Benefits Operations at Elevance Health since June 2026. Former Staff Vice President, Government Business Execution at Elevance Health (2022–2026). The profile also lists Director, Project Management and Implementation at Amerigroup (2010–2012) and Director, Contract and Benefit Administration at Kaiser Permanente (2008–2010).
Ryan Thorsbakken
LinkedInExperience: Director of Operations Sr and COO Amerigroup GA · Elevance Health
Director of Operations Sr and COO Amerigroup GA at Elevance Health since March 2024. Former Director Of Operations, Elevance Health and COO Amerigroup, MN (2021–2024) and former Manager II LTSS Special Operations at Anthem, Inc. (2015–2021). Vice President Board of Directors at Youth Law Center since 2020.
Sara Voss, MPH
LinkedInExperience: Staff Vice President, Operations · Elevance Health
Staff Vice President, Operations at Elevance Health since August 2024; the profile describes building resilient, well-governed operations at the intersection of risk, operations, regulations and execution. Former Assistant Vice President, Account Management (2024) and former Assistant Vice President, Value Based Care (2021–2023) at CareCentrix.
Sean Keneally
LinkedInExperience: SVP, Chief Operating Officer - Health Solutions · Elevance Health
Former SVP, Chief Operating Officer - Health Solutions at Elevance Health (2022–2023), listed at C-Level in General Management. Former VP- Commercial Claims (2020–2022) and former Vice President - IT Modernization Program (2017–2020) at Anthem, Inc. Chief Operating Officer at Availity since November 2023.
Shane Hochradel
LinkedInExperience: Senior Vice President and COO, Elevance Health Benefits · Elevance Health
Former Senior Vice President and COO, Elevance Health Benefits at Elevance Health (2023–2026) and former Senior Vice President, Chief Execution Officer, Elevance Health (2026). Former Vice President, Enterprise Provider Data Management (2022–2024) and former Vice President, Government Claim Payment & Benefit Services (2021–2022) at Elevance Health. Executive Vice President, COO at Alignment Health since June 2026.
Choose the right perspective
Match the person's scope to your question, since a health plan COO knows one plan's day-to-day operations while a business unit COO or execution leader knows processes that span many plans. Check each role's dates so you know whether the person's Elevance Health experience is current or from an earlier period.
Questions to take into the conversation
- 01How does a large health insurer organize claims, service and benefit administration teams across business lines?
- 02What does an operations and execution team do differently from a line operations team at a health insurer?
- 03How should a state health plan COO work with enterprise operations on service levels and compliance?
Reaching Elevance Health operations leaders
How can I contact one of these Elevance Health operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Elevance Health and Anthem, Inc., based on profile data retrieved on October 5, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Elevance Health operations leaders?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal