Healthcare and life sciences systems
10 Epic EHR experts
These ten professionals have built, supported or managed Epic EHR applications in-house as Epic analysts, application leads and application managers. A reader can learn how in-house teams configure Epic modules, run upgrades and work with clinicians on day-to-day optimization.
Professionals to explore
01—10Ben Hunsley
LinkedInExperience: Senior Epic Willow Analyst · UnityPoint Health
Senior Epic Willow Analyst at UnityPoint Health since 2007, a role the profile describes as senior application analyst for the Epic Willow team, with certifications that include Willow Inpatient and Willow Ambulatory. Ben earlier worked as Pharmacy Technician IT at Omnicare Infusion Services (1997–2007).
Cassidy Chan
LinkedInExperience: Manager, Epic Clinical Applications · Atrius Health
Manager, Epic Clinical Applications at Atrius Health since June 2023; at Atrius Cassidy was also Supervisor, Epic Design and Configuration (2016–2023) and Clinical Informatics Pharmacist (2012–2016). The profile describes expertise in Epic EMR applications, particularly Beacon Oncology, Ambulatory and Willow Inpatient, and leading cross-functional teams to design, implement and optimize solutions.
Charles Mooney
LinkedInExperience: Epic Willow Ambulatory Application Analyst Lead · Penn State Health
Epic Willow Ambulatory Application Analyst Lead at Penn State Health since March 2025, after Systems Analyst Lead - Pharmacy Informatics (2021–2025), Senior Systems Analyst (2012–2021) and Intermediate Systems Analyst (2007–2012) roles at Penn State Health. The profile describes experience as a systems analyst in the hospital and health care industry.
Cliff Fortuna, MBA, RCPhT
LinkedInExperience: Manager, Epic Willow and Willow Ambulatory Applications · Beth Israel Lahey Health
Manager, Epic Willow and Willow Ambulatory Applications at Beth Israel Lahey Health since April 2024, alongside Manager, MEDITECH Ancillary Applications there since 2022. Cliff was earlier Senior Manager, IS Clinical Applications (2018–2022) and Manager, Advanced Clinical Applications (2015–2018) at Steward Health Care; the profile headline describes managing Epic, Meditech and BD Pyxis implementation, integration, optimization and support.
Felicia Konefal
LinkedInExperience: Epic Willow Applications Manager · Cape Fear Valley Health
Epic Willow Applications Manager at Cape Fear Valley Health since October 2022, after Epic Willow Inpatient Analyst II there (2004–2021) and Senior Epic Willow Application Analyst at Novant Health (2022). The profile describes Cape Fear Valley Health as a healthcare provider in Fayetteville and southeastern North Carolina.
Jenessa Miller
LinkedInExperience: Principal Application Analyst · Vanderbilt University Medical Center
Principal Application Analyst at Vanderbilt University Medical Center since July 2024, after Senior Application Analyst there (2021–2024) and Clinical Informaticist 2 at Gundersen Health System (2016–2021). Jenessa's profile lists Epic certifications in Ambulatory, MyChart, EpicCare Link and Care Everywhere, maintaining and configuring MyChart and EpicCare Link servers, and leading Epic upgrades.
Jim Smith
LinkedInExperience: Lead Epic Willow Application Analyst at Lifespan · Lifespan
Lead Epic Willow Application Analyst at Lifespan since 2016, and in an Epic Willow application coordinator role there since 2013, where the profile describes managing the inpatient and outpatient Willow application build, including medication build, dose rules, CPOE build and order sets. Jim was earlier Manager - Pharmacy Systems and Technology at Rhode Island Hospital (2010–2013).
Shannon Nelson
LinkedInExperience: Sr. Epic Cadence Application Analyst & Developer · HealthPartners
Sr. Epic Cadence Application Analyst & Developer at HealthPartners since 2017, after Epic Identity Application Analyst & Developer at HealthPartners (2014–2017). Shannon's profile describes over 9 years of experience as an Epic Cadence application analyst and developer, including serving as lead developer in the rollout of key Epic tools.
Victoria Steele
LinkedInExperience: EHR Applications Systems Analyst with Epic Willow IP Amb Certification Willow Build & Go Live Exp · Essentia Health System
EHR Applications Systems Analyst with Epic Willow IP Amb Certification Willow Build & Go Live Exp at Essentia Health System since 2006. Victoria's profile cites certification in Epic Willow Inpatient and Willow Ambulatory; ground-up analysis, build, implementation, support, maintenance and upgrades; and serving as SureScripts IS admin and analyst at the first Epic site up on Willow Ambulatory with Surescripts.
Will S. Jones, MS, RN
LinkedInExperience: Clinical Application Manager - Grand Central, ASAP · Emory Healthcare
Clinical Application Manager - Grand Central, ASAP at Emory Healthcare since May 2023; Will was also Epic Analyst III (2021–2023) and Informatics Nurse Specialist (2017–2021) at Emory. The profile headline lists Grand Central, ASAP and Care Everywhere, and the Epic Analyst III entry mentions ASAP Emergency Department and Care Everywhere work.
Choose the right perspective
Match the person's Epic module to your question, since pharmacy (Willow), ambulatory, scheduling and emergency modules each raise their own build and workflow issues. Choose managers for staffing and governance questions and lead or senior analysts for detailed build and upgrade questions.
Questions to take into the conversation
- 01How do you prioritize Epic optimization requests from clinicians against upgrade and regulatory work?
- 02What does a well-run Epic upgrade look like for your module, from testing to go-live?
- 03How do you structure the analyst team and governance for an Epic module across multiple hospitals and clinics?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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