Automotive manufacturing
10 Ford operations directors
Director of Ford Pro operations and special vehicles, global director of service engineering operations and director of manufacturing operations are among the roles held by these ten Ford operations directors at Ford Motor Company. A reader can learn how operations directors work at Ford from people who have held the role.
Professionals to explore
01—10Antonio Baltar Jr
LinkedInExperience: Director of Operations · Ford Motor Company
Antonio Baltar Jr has been Director of Operations at Ford Motor Company since May 2017, in São Paulo, described in the profile as Ford South America Head of Operations covering sales, marketing, service and CX. At Ford, Antonio Baltar Jr was also Heavy Trucks - Brazil General Manager (2014 to 2017) and Product Marketing Manager - Ford US (2011 to 2014).
Douglas Moore
LinkedInExperience: Director of Operations, Ford Secure · Ford Motor Company
Douglas Moore has been Director of Operations, Ford Secure at Ford Motor Company since July 2024, in the Detroit area. Douglas Moore was also Director of Operations at Canopy (2022 to 2024) and Product Manager / Program Manager at Ford Motor Company (2006 to 2022), and has been a Lecturer at the University of Michigan Center for Entrepreneurship since 2020.
Ken Ely
LinkedInExperience: Global Director, Service Engineering Operations · Ford Motor Company
Ken Ely has been Global Director, Service Engineering Operations at Ford Motor Company since May 2024, a role the profile ties to Ford's worldwide service network. Ken Ely was previously VP / Senior Director, Service Engineering, Operations and Strategy (2016 to 2024) and VP Global Service Fulfillment and Engineering (2015 to 2016) at Dell Technologies.
Kevin Heunis
LinkedInExperience: Service Engineering & Operations Director · Ford Motor Company
Kevin Heunis has been Service Engineering & Operations Director at Ford Motor Company since January 2024, in South Africa, a role the profile says is responsible for dealership vehicle repair capability, including dealership technician training. At Ford, Kevin Heunis was also Quality Director South Africa & Emerging Africa Markets (2020 to 2023) and Plant Manager Manufacturing Operations (2016 to 2019).
Lee Meyers
LinkedInExperience: Transport Operations Director · Ford Motor Company
Lee Meyers has been Transport Operations Director at Ford Motor Company since April 2025, in Dagenham, England, and has also held the title Plant Manager at Ford since 2022. At Ford, Lee Meyers was also Transportation Operations Manager (2020 to 2021) and Production Team Manager (2016 to 2020).
Milan Shah
LinkedInExperience: Director, Ford Pro Operations & Special Vehicles · Ford Motor Company
Milan Shah has held the title Director, Ford Pro Operations & Special Vehicles at Ford Motor Company since April 2025 and Director, Ford Pro Special Vehicles since December 2021, in Guildford, England. Milan Shah was also a Business Manager at Ford in 2021 and an Expert Engagement Manager at McKinsey & Company from 2017 to 2021.
Ricardo Anaya Benítez
LinkedInExperience: Director, Manufacturing Operations | LAP, CAP & LATAM · Ford Motor Company
Ricardo Anaya Benítez has been Director, Manufacturing Operations | LAP, CAP & LATAM at Ford Motor Company since February 2026. At Ford, Ricardo Anaya Benítez was also Director of Manufacturing Operations Latin America (2024 to 2026) and Director of Manufacturing Operations Mexico (2024), and was Vice President Operations at Lennox (2022 to 2024).
Sherri B.
LinkedInExperience: Director, Business Operations, Ford Integrated Services · Ford Motor Company
Sherri B. has been Director, Business Operations, Ford Integrated Services at Ford Motor Company since September 2024, in Detroit, Michigan. Sherri B. was also Director, Program Management Office, Model e Customer at Ford (2022 to 2024) and Sr. Business Officer, Office of the CEO at Godiva Chocolatier in 2021.
Stéphane Cuffaut
LinkedInExperience: Directeur des opérations · Ford Motor Company
Stéphane Cuffaut has been Directeur des opérations at Ford Motor Company since February 2024, in Paris, a role the profile describes as setting the commercial policy for France across 230 dealerships, 330 agents and 400 franchisees. At Ford, Stéphane Cuffaut was also Directeur régional (2021 to 2024) and Directeur Expérience clients (2015 to 2018).
Tian fu Bi
LinkedInExperience: Director, Manufacturing Operations · Ford Motor Company
Tian fu Bi has been Director, Manufacturing Operations at Ford Motor Company since March 2018, with a headline covering lean manufacturing, production optimization and industrial engineering. Tian fu Bi was previously Senior Manufacturing Manager at General Motors (2010 to 2018) and Manufacturing Manager at Chrysler Group Global Electric Motorcars (2002 to 2010).
Choose the right perspective
Match the person's operations area, such as manufacturing, service engineering, business operations, commercial vehicles or transport, and their region to the question you bring. Check how recently they started their current role, since a recent move may mean they are closer to how that area runs today.
Questions to take into the conversation
- 01How do you set operating targets for a region whose plants or markets differ widely?
- 02What do you review each week to know whether an operations area is on plan?
- 03How do you work with dealers, suppliers or other functions when an operational problem spans several teams?
Reaching Ford operations directors
How can I contact one of these Ford operations directors?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Ford Motor Company, based on profile data retrieved on October 16, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Ford operations directors?
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Can an AI agent ask one of these Ford operations directors a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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