10 Freedom Mortgage operations leaders
Nishant Ghose, EVP Servicing Operations, is the most senior of these Freedom Mortgage operations leaders, a group that also includes vice presidents over servicing operations, default operations, tax servicing, corporate operations and call center closing. A reader can learn how operations leaders work at Freedom Mortgage from people who have held the role.
Professionals to explore
Christina Seeley
LinkedInExperience: Vice President Call Center Closing Operations · Freedom Mortgage
Christina Seeley has been Vice President Call Center Closing Operations at Freedom Mortgage since October 2024 and also held the Vice President National Retail Closing and Post Closing role there from 2014 to 2026. Christina Seeley was Quality Control Manager at CHLMortgage from 2013 to 2014 and V.P. of Operations at Recovco Mortgage Management, LLC from 2010 to 2012.
Janet Martin
LinkedInExperience: Vice President Servicing Excellence · Freedom Mortgage
Janet Martin has been Vice President Servicing Excellence at Freedom Mortgage since March 2025, based in the Salt Lake City area, with a headline that names loan servicing, customer journey and product management. Janet Martin was Vice President Digital, Servicing Solutions at Cornerstone Servicing from 2022 to 2025 and Vice President Of Product Management at Specialized Loan Servicing from 2019 to 2021.
Margo V. Miller
LinkedInExperience: VP, Servicing Operations · Freedom Mortgage
Margo V. Miller has been VP, Servicing Operations at Freedom Mortgage since December 2024, based in Birmingham, Alabama, with a headline that names credit bureau reporting and servicing operations. Margo V. Miller was VP, Credit Bureau Reporting at Regions Bank from 2014 to 2024 and Credit Bureau Reporting Analystics Manager at SunTrust from 2013 to 2014.
Mike Grogan
LinkedInExperience: Vice President, Operations · Freedom Mortgage
Mike Grogan has been Vice President, Operations at Freedom Mortgage since July 2025, based in the Philadelphia area, and was Senior Director of Operations at Freedom Mortgage from 2021 to 2025 and Operations Manager there from 2013 to 2019. Mike Grogan was VP, Pod Manager Retail Credit and Loan Origination at TD from 2019 to 2021.
Minda Turnbull
LinkedInExperience: Vice President, Default Operations · Freedom Mortgage
Minda Turnbull has been Vice President, Default Operations at Freedom Mortgage since July 2026, a role whose listed areas are Expense Management, Default Business Controls and Title Curative. At Freedom Mortgage, Minda Turnbull was Sr. Director, Expense Mgmt from 2024 to 2026 and Director, Foreclosure Referrals from 2021 to 2024.
Nishant Ghose
LinkedInExperience: EVP Servicing Operations · Freedom Mortgage
Nishant Ghose has been EVP Servicing Operations at Freedom Mortgage since January 2024. At Freedom Mortgage, Nishant Ghose was SVP Servicing and Correspondent Lending Operations from 2022 to 2024, SVP Correspondent Lending and Servicing Finance from 2020 to 2022 and worked in Correspondent Lending from 2015 to 2020.
Rhett Sherrow
LinkedInExperience: Vice President Servicing Governance and Controls · Freedom Mortgage
Rhett Sherrow has been Vice President Servicing Governance and Controls at Freedom Mortgage since July 2017, based in Fishers, Indiana. At Freedom Mortgage, Rhett Sherrow was Vice President Relationship Management from 2015 to 2017, Servicing Oversight Manager from 2013 to 2015 and Portfolio Manager from 2012 to 2013.
Tabitha Santos
LinkedInExperience: Vice President Corporate Operations · Freedom Mortgage
Tabitha Santos has been Vice President Corporate Operations at Freedom Mortgage since July 2024, based in the Philadelphia area, and was Senior Director there from 2020 to 2024. The profile also lists an Assistant Vice President- Collateral Operations role at Freedom Mortgage since February 2012, and Tabitha Santos was Post Closing and Funding Manager at GMAC Mortgage from 2006 to 2008.
Timothy A. Hill
LinkedInExperience: Vice President- Servicing Operational Excellence · Freedom Mortgage
Timothy A. Hill has been Vice President- Servicing Operational Excellence at Freedom Mortgage since April 2023, based in the Albany, New York area, and was Senior Director Correspondent & Renovation Lending at Freedom Mortgage from 2015 to 2023. Timothy A. Hill was Operations Manager II (Correspondent) at M&T Bank from 2012 to 2015.
Valarie Flees
LinkedInExperience: Vice President, Tax Servicing Operations · Freedom Mortgage
Valarie Flees has been Vice President, Tax Servicing Operations at Freedom Mortgage since June 2026, based in Frisco, Texas, and was Vice President, Lending Operations Customer Experience there from 2022 to 2026 and Sr Director, Escalations Ops there from 2020 to 2021. Valarie Flees was Sr. Director - Retail Operations at Homepoint from 2018 to 2020.
Choose the right perspective
Pick the person whose area, such as servicing, default, tax servicing, closing or corporate operations, sits closest to the decision you face. Check each person's current title and start date to judge how closely their view reflects the work today.
Questions to take into the conversation
- 01What did you focus on first when you took on your current operations role at Freedom Mortgage?
- 02How do you set up controls so that servicing work stays accurate when volumes rise quickly?
- 03What measures do you watch most closely to know whether an operations group is performing well?
Reaching Freedom Mortgage operations leaders
How can I contact one of these Freedom Mortgage operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Freedom Mortgage, based on profile data retrieved on October 27, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Freedom Mortgage operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.