10 GAF operations leaders
Steve Pologruto, Vice President Operations at GAF, is one of ten GAF operations leaders listed here, alongside people who hold vice president and senior director roles in operations, residential operations and customer operations. A reader can learn how operations leaders work at GAF from people who have held the role.
Professionals to explore
Chelten S. Smith
LinkedInExperience: Vice President | Customer Support Services · GAF
Chelten S. Smith has been Vice President | Customer Support Services at GAF since January 2009, and the profile describes leading 7 customer-facing teams of about 130 employees and directing order management, billing and warranty claims. At GAF, Chelten S. Smith was Executive Director | Revenue Management from 2008 to 2009 and Executive Director | Customer Care | Warranty Services from 2006 to 2008.
Courtney S. Cronk
LinkedInExperience: Vice President Customer Operations · GAF
Courtney S. Cronk has been Vice President Customer Operations at GAF since April 2026 and has held a Vice President, Sales Enablement (Residential) role at GAF since February 2025, based in Westfield, New Jersey. Courtney S. Cronk was Senior Claims Counsel at GAF from 2014 to 2025 and an Attorney at Allstate from 2012 to 2014.
David Tuttle
LinkedInExperience: Senior Director of Residential Operations DA EN · GAF
David Tuttle has been Senior Director of Residential Operations DA EN at GAF since July 2023 and has also held a General Manager role at GAF in Ennis, Texas since October 2024. At GAF, David Tuttle was Senior Director Vertical Operations from 2021 to 2023, Senior Director of Mat Operations from 2020 to 2021 and General Manager from 2011 to 2020.
Kelvin Thomas
LinkedInExperience: Vice President Operations Culture & Engagement · GAF
Kelvin Thomas has been Vice President Operations Culture & Engagement at GAF since March 2022, with a profile headline of Vice President, Manufacturing Operations, Employee Cultural Engagement. At GAF, Kelvin Thomas was Executive Director Distribution from 2016 to 2022, Director of Distribution from 2010 to 2022 and Sr. Manager Warehouse Operations from 2008 to 2010.
Mark Keaten
LinkedInExperience: Senior Director Operations · GAF
Mark Keaten holds the role of Senior Director Operations at GAF, listed from September 2005 with no end date, and the profile headline reads Senior Director Residential Operations at GAF Materials Corporation. Mark Keaten is based in Waxahachie, Texas, and the about section repeats that same title.
Mark McAteer
LinkedInExperience: Sr Director of Operations · GAF
Mark McAteer has been Sr Director of Operations at GAF since April 2025 and has also held a Director, Operations Sustainability role at GAF since October 2021, based in North Myrtle Beach, South Carolina. The profile also lists a Plant Manager role at GAF from 2010 with no end date, and Mark McAteer was Production Manager at GAF from 2004 to 2010.
Richard Todd
LinkedInExperience: Senior Director of Operations · GAF
Richard Todd has been Senior Director of Operations at GAF since June 2023, based in Charleston County, South Carolina. Richard Todd was General Manager at GAF from 2022 to 2023, MFG Engineering Manager at Crane ChemPharma & Energy from 2020 to 2022 and Plant Manager at Eaton from 2014 to 2019.
Steve Pologruto
LinkedInExperience: Vice President Operations · GAF
Steve Pologruto has been Vice President Operations at GAF since March 2026, based in Midlothian, Texas. At GAF, Steve Pologruto was Sr Director of Operations from 2022 to 2026, General Manager from 2020 to 2022 and Operations Manager from 2015 to 2020, and was Logistics Manager at GAF Material Corporation from 2012 to 2020.
Steven Kiso
LinkedInExperience: VP Residential Operations · GAF
Steven Kiso has been VP Residential Operations at GAF since March 2026, based in Holt, Missouri. At GAF, Steven Kiso was Sr. Director of Operations from 2020 to 2026, Director Commercial Process Engineering from 2016 to 2020, Director of Process Engineering from 2014 to 2016 and Process Manager from 2012 to 2014.
Steven Ziegfeld
LinkedInExperience: Sr. Director of Operations · GAF
Steven Ziegfeld holds the role of Sr. Director of Operations at GAF, listed from January 2007 with no end date, and the profile headline reads Sr. Director of Operations at GAF Materials Corporation. Steven Ziegfeld is based in Baltimore, Maryland, and the about section repeats that same title.
Choose the right perspective
Match the person's scope, such as a set of plants, a product line's operations or customer service teams, to the decision you face. Check when each person started the current role to judge how recent the experience is.
Questions to take into the conversation
- 01What did you focus on first when you took on your current operations role?
- 02How do you decide which plant or service metrics deserve attention every week?
- 03What has your own work taught you about keeping safety, quality and output on track at the same time?
Reaching GAF operations leaders
How can I contact one of these GAF operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: GAF, based on profile data retrieved on October 23, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach GAF operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these GAF operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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