Finance and accounting operations
10 global business services experts
These ten executives have led global business services or global shared services organizations inside multinational companies, as shown by their job titles. A reader can learn how heads of global business services build and run their teams in large companies.
Professionals to explore
01—10Jan Nikus
LinkedInExperience: Vice President KONE Business Services · KONE
Vice President KONE Business Services at KONE since June 2021, where the profile describes leading a step change in Global Business Services maturity through the newly established KONE Business Services, a team of 1200 members. Former Head of Shared Services at KONE (2018–2021), Program Director - Group Shared Services at Eltel (2016–2018) and Head of Department - Invoice to Cash Global Shared Services at Bayer (2012–2014).
Jeff Augustin
LinkedInExperience: Vice President Global Business Services · Merck
Vice President Global Business Services at Merck since May 2017, where the profile describes reporting to the CFO and being responsible for a 1,200-person global captive shared services organization with 3 regional centers, enterprise process leadership, business analytics and non-production automation capability. Former Vice President and CIO (2015–2017) and Vice President Information Technology and Business Transformation (2013–2015) at Johnson Controls.
Kathleen Terjesen
LinkedInExperience: SVP, Head of GBS and Business Optimization · Solventum
SVP, Head of GBS and Business Optimization at Solventum since January 2024, where the profile describes setting the strategic vision and execution for a multi-function Global Business Services operation while co-leading an enterprise ERP implementation. Former Vice President, Global Business Services at Bose Corporation (2016–2020) and Vice President of Shared Business Services at Bridgestone Americas (2014–2016).
Kay Flynn
LinkedInExperience: Senior Vice President Finance GBS - Global Business Solutions · Eli Lilly and Company
Senior Vice President Finance GBS - Global Business Solutions at Eli Lilly and Company since February 2019, where the profile describes leading Eli Lilly's global services organization. The profile also lists Senior Director Global Business Solutions Shared Services (since 2019) and a former role as Senior Director European Shared Services (2010–2019) at Eli Lilly and Company.
Mats Steinnes
LinkedInExperience: VP Global Shared Services · Wallenius Wilhelmsen
VP Global Shared Services at Wallenius Wilhelmsen since November 2019, where the profile describes overseeing the global operations of the Shared Services Centers, including AP, AR, Billing and Agency Acct. Former VP Global Ocean Accounting Services (2017–2019) and VP Chief Financial Officer - APAC (2014–2017) at Wallenius Wilhelmsen.
Naveen Mohan
LinkedInExperience: Hub Head Asia Pacific Siemens Global Business Services · Siemens
Hub Head Asia Pacific Siemens Global Business Services at Siemens since April 2023, where the profile describes a regional team of 4000+ people covering services such as Procure to Pay, Hire to Retire, Record to Report and Order to Cash. The profile also lists Head Global Business Services at Siemens (2005–2023).
Nick Prangnell
LinkedInExperience: SVP, Global Business Services · Smith+Nephew
SVP, Global Business Services at Smith+Nephew since September 2024. Former Vice-President, Head of Global Business Services at Norgine (2022–2024) and VP, Head of Global Finance Shared Services at Iron Mountain (2018–2021), where the profile describes leading SSC operations of about 900 staff globally for three years.
Péter Villányi
LinkedInExperience: Head of Global Business Services · Solvay
Head of Global Business Services at Solvay since February 2026 and former Vice President, Global Business Services at Convatec (2020–2026). The profile describes 22 years of experience in shared services and global business services, including establishing and scaling cross-functional centers from the ground up. Former Director Shared Services at Europcar Mobility Group (2018–2019).
Sven Kumar
LinkedInExperience: Vice President Global Shared Services · Procter & Gamble
Vice President Global Shared Services at Procter & Gamble since November 2015, where the profile describes serving as finance leader for Global Employee Services, covering IT, facilities and real estate, compensation and benefits delivery, financial services and people mobility. Former Finance Vice President, Global Business Services (2003–2007) and Finance Vice President, Global Oral Care (1999–2001) at Procter & Gamble.
Tanuja Singi
LinkedInExperience: Vice President, Head of Global Business Services · McCormick & Company
Vice President, Head of Global Business Services at McCormick & Company since April 2024. Former Vice President, Head of Global Business Services at Newell Brands (2020–2023), Vice President, Global Business Services at Walmart (2018–2020) and Head of Global Business Services - Americas at UCB (2015–2018).
Choose the right perspective
Look for someone who has run a scope close to the one you are planning, since a finance-only shared services center and a multi-function organization covering HR, procurement and IT face different design choices. Also decide whether you need help building a new organization or improving one that already exists.
Questions to take into the conversation
- 01Which processes should move into global business services first, and which should stay with the business units?
- 02How do you choose locations for shared services centers and decide what to keep in-house versus outsource?
- 03Which service levels and metrics do you report to business leaders to show that global business services is working?
Reaching global business services experts
How can I contact one of these global business services experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including KONE, Merck and Solventum, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach global business services experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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