10 Henry Ford Health revenue cycle leaders
Jennifer Rohs, Vice President, Revenue Cycle, opens this list of Henry Ford Health revenue cycle leaders, who hold vice president, associate vice president and director roles across patient access, clinical revenue cycle, and revenue cycle automation and analytics. A reader can learn how revenue cycle leaders work at Henry Ford Health from people who have held the role.
Professionals to explore
Alicia Letson
LinkedInExperience: Vice President Revenue Cycle · Henry Ford Health
Alicia Letson has been Vice President Revenue Cycle at Henry Ford Health since September 2021. At Henry Ford Health, Alicia Letson was Transaction Flow Director from 2016 to 2021 and Corporate Director - Patient Pay Services from 2013 to 2016, and was Business Office Director at Henry Ford Macomb Hospitals from 2008 to 2013.
Christine Harder
LinkedInExperience: Former Director, Epic Revenue Cycle Management · Henry Ford Health
Christine Harder is a former Director, Epic Revenue Cycle Management at Henry Ford Health, a role held from 2011 to 2015, and the profile says the role oversaw day-to-day operations for several Epic teams. Christine Harder has been Senior Vice President, Health Plan Operations at Health Alliance Plan since September 2025.
Chrystal Holmes
LinkedInExperience: Revenue Cycle Director · Henry Ford Health System and Health Alliance Plan
Chrystal Holmes is Revenue Cycle Director at Henry Ford Health System and Health Alliance Plan, a current role with no start date shown, in the finance and accounting department. The profile headline gives the title as Revenue Cycle Director at Henry Ford Hospital in Detroit, and the listing shows no other employer.
Jennifer Rohs
LinkedInExperience: Vice President, Revenue Cycle · Henry Ford Health
Jennifer Rohs has been Vice President, Revenue Cycle at Henry Ford Health since May 2020, based in Detroit. At Henry Ford Health, Jennifer Rohs was Director, Revenue Cycle Performance Excellence from 2018 to 2020, Director, Risk Adjustment and Value Based Payment from 2017 to 2018 and Manager, Documentation and Coding Education from 2016 to 2017.
Jim Kypros, LSSBB, PMP
LinkedInExperience: Associate Vice President Revenue Cycle Automation, Analytics, & AI · Henry Ford Health
Jim Kypros has been Associate Vice President Revenue Cycle Automation, Analytics, & AI at Henry Ford Health since May 2026. At Henry Ford Health, Jim Kypros was Director, Revenue Cycle Transformation Consulting & Analytics from 2020 to 2026, Director, Risk Adjustment & Value-Based Payment from 2018 to 2020 and Principal Performance Improvement Consultant, Revenue Cycle from 2017 to 2018.
Joann Ferguson, MBA, RN, CRCR
LinkedInExperience: Vice President of Clinical Revenue Cycle · Henry Ford Health
Joann Ferguson has been Vice President of Clinical Revenue Cycle at Henry Ford Health since September 2019, and the profile describes a background at the bedside as a registered nurse. Joann Ferguson was Vice President, Revenue Compliance and Clinical Documentation at Ascension Michigan from 2017 to 2019 and Regional Director, Revenue Cycle Compliance at St. John Providence from 2014 to 2019.
Lauren Wilds
LinkedInExperience: Associate Vice President Revenue Cycle · Henry Ford Health
Lauren Wilds has been Associate Vice President Revenue Cycle at Henry Ford Health since May 2026. At Henry Ford Health, Lauren Wilds was Director Revenue Cycle Integration from 2024 to 2026, Principal Management Consultant from 2023 to 2024 and Senior Management Consultant from 2022 to 2023, and was Senior Business System Analyst at Change Healthcare from 2017 to 2022.
Manish Chandra
LinkedInExperience: Vice President Business Applications · Henry Ford Health
Manish Chandra is a former Director, Revenue Cycle Applications at Henry Ford Health, a role held from 2014 to 2023. Manish Chandra has been Vice President Business Applications at Henry Ford Health since August 2024, was System Director, Business Technology there from 2023 to 2024 and was Principal Leader / Epic Revenue Cycle Management Consultant at Computer Sciences Corporation (CSC) from 2012 to 2014.
Marcus Lyons, MBA, BBA
LinkedInExperience: Former Director, Revenue Cycle - Risk Adjustment & Value-Based Payment · Henry Ford Health
Marcus Lyons is a former Director, Revenue Cycle - Risk Adjustment & Value-Based Payment at Henry Ford Health, a role held from 2021 to 2024, and was Manager, Revenue Cycle Transformation Consulting there from 2020 to 2021. Marcus Lyons has been Director, Program Delivery at HURC Healthcare Solutions since May 2024.
Shannon Ducat
LinkedInExperience: Vice President, Revenue Cycle - Patient Access · Henry Ford Health
Shannon Ducat has been Vice President, Revenue Cycle - Patient Access at Henry Ford Health since November 2025, and the profile describes work advancing performance across patient access and revenue cycle functions. Shannon Ducat was Associate Vice President, Patient Access at ProMedica from 2020 to 2025 and Director of Patient Access there from 2017 to 2020.
Choose the right perspective
Match the part of the revenue cycle in a person's title, such as patient access, clinical revenue cycle or revenue cycle systems and analytics, to the question you need answered. Weigh whether a current or past role sits closest to the decision you face.
Questions to take into the conversation
- 01What did you focus on first when you took on your revenue cycle role at Henry Ford Health?
- 02How do you keep patient access and billing work consistent across the hospitals and clinics you support?
- 03What has your own work at Henry Ford Health taught you about measuring revenue cycle performance?
Reaching Henry Ford Health revenue cycle leaders
How can I contact one of these Henry Ford Health revenue cycle leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: Henry Ford Health and Henry Ford Health System and Health Alliance Plan, based on profile data retrieved on October 25, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Henry Ford Health revenue cycle leaders?
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What if they don't reply?
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Can an AI agent ask one of these Henry Ford Health revenue cycle leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.