Hospitals
10 hospital emergency department operations experts
These ten professionals have led hospital emergency departments, with titles such as director of emergency services and director of emergency department operations. A reader can learn how hospital emergency departments are run day to day.
Professionals to explore
01—10Benjamin Robeck
LinkedInExperience: Director of Emergency Trauma Services, Critical Care, Med Surg Neuro Trauma · Allina Health
Former Director of Emergency Trauma Services, Critical Care, Med Surg Neuro Trauma at Allina Health (2015–2020), a role the profile places at Mercy Hospital in Coon Rapids and Mercy Hospital- Unity Campus in Fridley. Former Emergency Department Patient Care Manager (2012–2015) and Emergency Department Patient Care Supervisor (2011–2012) at Allina Health, and Director of Operations there since 2022.
Camela Noonan-Green
LinkedInExperience: Director of Emergency Services · Shawnee Mission Health
Director of Emergency Services at Shawnee Mission Health since 2009, a role the profile describes as daily operations of three emergency departments: one 40 bed ER and two free standing ERs with 9 beds each. Former Manager of Emergency Services at Eastern Idaho Regional Medical Center (2005–2009).
Cindy Llewellyn
LinkedInExperience: Director of Critical Care Services and the Emergency Department · Enloe Health
Director of Critical Care Services and the Emergency Department at Enloe Health since 2022, a role the profile describes as responsible for success in financial management, human resources management, leadership, quality, and operational management objectives. Former Director of Critical Care Services (2021–2022) and Manager of Intensive Care Unit and Neuro-trauma Intensive Care Unit (2016–2021) at Enloe Health.
Guy Johnson
LinkedInExperience: Regional Director of Emergency Department Operations · Lifepoint Health®
Regional Director of Emergency Department Operations at Lifepoint Health® since 2016. Former Performance Improvement Lead at Cerner Corporation (2011–2016) and Manager Performance Improvement at BJC Barnes-Jewish St Peters Hospitals (2007–2010), and Management Engineer Consultant at BJC Health (2005–2007).
Jason Betts
LinkedInExperience: Director of Patient Care Services Emergency Department & Clinical Decision Unit · Emory Healthcare
Director of Patient Care Services Emergency Department & Clinical Decision Unit at Emory Healthcare since 2026, a title the profile also lists for 2022 to 2023. Former Director of Patient Care Services Emergency & Behavioral Health (2023–2026) and Unit Director - Emergency Department (2021–2022) at Emory Healthcare.
Julie Cobos
LinkedInExperience: Clinical Director of the Emergency Department · HonorHealth, John C. Lincoln Medical Center
Former Clinical Director of the Emergency Department at HonorHealth, John C. Lincoln Medical Center (2012–2016), where the profile describes staff management, including hiring, scheduling, budget and payroll, of 120 employees for a 43 bed ED/Trauma Center, and active participation in a daily management system that included emergency department (ED) throughput. Former Clinical Coordinator there (2011–2012).
Matthew Zogby
LinkedInExperience: Director of Clinical Operations, Memorial Campus Emergency Department · UMass Memorial Medical Center
Director of Clinical Operations, Memorial Campus Emergency Department at UMass Memorial Medical Center since 2020. Former Medical Director, Emergency Department, Framingham Union Campus at MetroWest Medical Center (2007–2020) and Emergency Physician at MetroWest Medical Center (1996–2020).
Michelle Schaefer
LinkedInExperience: Director of Emergency Services · Piedmont
Director of Emergency Services at Piedmont since 2022. Former Director Emergency Department - Antelope Valley Hospital - Level 2 Trauma Center (2020–2022) and Manager of Emergency Department - Antelope Valley Hospital - Level 2 Trauma Center (2019–2020) at Antelope Valley Medical Center.
Rhonda Hammer
LinkedInExperience: Director ED EMS Disaster ICU CVICU Regional Centralized Telemetry · Presence Health - St. Joseph Hospital
Director ED EMS Disaster ICU CVICU Regional Centralized Telemetry at Presence Health - St. Joseph Hospital since 2013. Former Manager, Orthopedic, Surgical & Neuro Units at Presence Health - St. Joseph Hospital (2011–2013), Clinical Bed Manager at Advocate Lutheran General Hospital (2009–2011) and Registered Nurse - Emergency Trauma Nurse at Loyola University Medical Center (2002–2009).
Sharon Simmons
LinkedInExperience: Director Of Emergency Services · Wellstar Health System
Director Of Emergency Services at Wellstar Health System since 2019. Former Director Emergency Department, Observation Unit, Tranportation Deparment and Float Pool at Southern Regional Medical Center (2010–2016) and Chief Nursing Officer at Shelby Baptist Medical Center (2006–2010).
Choose the right perspective
Match the person's vantage point to your question, since a nursing director, a physician leader and a regional operations director each see the emergency department differently. Also consider the size and type of your hospital, and pick someone whose roles were in a similar setting.
Questions to take into the conversation
- 01How do you improve emergency department throughput when inpatient beds are full?
- 02Which metrics do you review every day to run an emergency department, and what do you do when they slip?
- 03How do you plan emergency department staffing around daily and seasonal swings in volume?
Reaching hospital emergency department operations experts
How can I contact one of these hospital emergency department operations experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Allina Health, Shawnee Mission Health and Enloe Health, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach hospital emergency department operations experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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