10 Jack in the Box operations leaders
Chief Operating Officer, Vice President Operations and Regional Director Of Operations are among the roles held by these ten Jack in the Box operations leaders. A reader can learn how operations leaders work at Jack in the Box from people who have held the role.
Professionals to explore
Brandon Bowling
LinkedInExperience: Regional Director Of Operations · Jack in the Box
Brandon Bowling has been Regional Director Of Operations at Jack in the Box since August 2021, based in Plano, Texas. Brandon Bowling was Regional Director Of Operations at Taco Bueno Restaurants from 2018 to 2021, District Manager at Steak n Shake from 2016 to 2018 and Area Director of Operations at Johnny Carino's from 2007 to 2016.
Eric Phernambucq
LinkedInExperience: Vice President of Ops Innovation · Jack in the Box
Eric Phernambucq has been Vice President of Ops Innovation at Jack in the Box since January 2026, based in Irvine, California. At Jack in the Box, Eric Phernambucq was Senior Director of Innovation, Margin Improvement and Productivity from 2021 to 2026 and Director of Margin Improvement and Productivity in 2021, and was Sr Manager, Restaurant Transformation at Taco Bell from 2014 to 2021.
Jeremy Burningham
LinkedInExperience: Director of Franchise Operations · Jack in the Box
Jeremy Burningham has been Director of Franchise Operations at Jack in the Box since July 2019 and Franchise Regional Director there since November 2025, based in Las Vegas. Jeremy Burningham was Region Operations Manager at McDonald's from 2014 to 2019, Field Service Manager there from 2012 to 2014 and Training Consultant there from 2009 to 2012.
Lisa Mulligan
LinkedInExperience: Director Of Operations for Growth Markets Jack in the Box, INC. · Jack in the Box
Lisa Mulligan has been Director Of Operations for Growth Markets Jack in the Box, INC. since October 2011 and describes experience in hospitality management, new restaurant development, operations improvement and people development. Lisa Mulligan was Area Manager at RGT Foods from 2009 to 2011, Director of Operations at OLM Food Solutions from 2007 to 2009 and District Manager at Yum! Brands from 1983 to 2005.
Mark Madden
LinkedInExperience: Vice President Operations · Jack in the Box
Mark Madden has been Vice President Operations at Jack in the Box since June 2022, with a profile headline of Vice President, Franchise Operations, based in San Diego, and also lists Director, Franchise Operations there since 2016. Mark Madden was Senior Manager of Operations Services at Jack in the Box from 2010 to 2016 and GM West Coast Operations at Eco International from 2008 to 2010.
Michael Rojo
LinkedInExperience: Director Of Operations · Jack in the Box
Michael Rojo has been Director Of Operations at Jack in the Box since May 2022 and describes being a strategic and field-driven restaurant leader. Michael Rojo was Area Director at Wendy's from 2021 to 2022, Regional Director at PWI LLC from 2018 to 2020, Senior Area Manager at Whataburger from 2014 to 2018 and Area Leader at El Pollo Loco, Inc. from 2001 to 2014.
Moeez Khan
LinkedInExperience: Director Of Operations · Jack in the Box
Moeez Khan has been Director Of Operations at Jack in the Box since August 2017, based in the Houston area, and describes multi-unit management focused on guest focus and on sales, revenue and profit growth. Moeez Khan was General Manager at Whataburger from 2014 to 2017 and, at Jack in the Box, District Manager from 2010 to 2014 and General Manager from 1997 to 2010.
Mohammed Nayeem Ahmed
LinkedInExperience: Director Of Operations · Jack in the Box
Mohammed Nayeem Ahmed has been Director Of Operations at Jack in the Box since September 2012, with a profile headline of Senior Director of Operations, based in Thousand Oaks, California. At Jack in the Box, Mohammed Nayeem Ahmed was Area Manager from 1999 to 2012 and General Manager from 1989 to 1999, and was General Manager at The Wendy's Company from 1987 to 1989.
Shannon Mckinney
LinkedInExperience: Chief Operating Officer · Jack in the Box
Shannon Mckinney has been Chief Operating Officer at Jack in the Box since June 2025, based in San Diego, and was Vice President Operations, Brand Performance there from 2019 to 2021. Shannon Mckinney was Vice President, Operations, PLK, America at Popeyes Louisiana Kitchen from 2021 to 2025 and Vice President Franchise Business Management, Operations at Bloomin' Brands, Inc. from 2016 to 2019.
Tim Free
LinkedInExperience: Vice President Operations · Jack in the Box
Tim Free has been Vice President Operations at Jack in the Box since August 2024, based in the Sacramento area. At Jack in the Box, Tim Free was Franchise Business Consultant from 2021 to 2024, Director of Regional Operations from 2016 to 2021 and from 2011 to 2012, and Director of Operations Support from 2012 to 2016.
Choose the right perspective
Pick the person whose own role and scope sit closest to the decision you face. Check the start dates of each role to see how recent the experience is.
Questions to take into the conversation
- 01What did you focus on first when you took on your current operations role, and why?
- 02How have you worked with franchise partners and restaurant teams on a change in your own area?
- 03Which measures have you relied on in your own work to judge how restaurants are performing?
Reaching Jack in the Box operations leaders
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Can an AI agent ask one of these Jack in the Box operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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