10 Jacobs operations leaders
Lindsay Gerding, Senior Vice President Operations at Jacobs, is one of ten Jacobs operations leaders listed here, alongside vice presidents of operations and executive directors and directors of operations for regions in the US, Australia and New Zealand, and the Middle East. A reader can learn how operations leaders work at Jacobs from people who have held the role.
Professionals to explore
Andy Rouse - CP(Eng), IntPE(Aus)
LinkedInExperience: Vice President (Operations) · Jacobs
Andy Rouse has been Vice President (Operations) at Jacobs since July 2020, a role the profile places in Florida and Puerto Rico, where it describes leading a delivery organization. Andy Rouse was Vice President (Sales & Client Retention) at Jacobs from 2016 to 2020 and Structuring Director (O&M) at Veolia North America from 2012 to 2016.
Caitlin Johnson
LinkedInExperience: Vice President, Director of Operations Northeast Transportation · Jacobs
Caitlin Johnson has been Vice President, Director of Operations Northeast Transportation at Jacobs since October 2024, based in New York. Caitlin Johnson was Senior Program Manager at Jacobs in 2024, MPPG Accelerated Initiation & Mobilisation Director there from 2022 to 2024 and Business Development Director - Defence & Security Infrastructure & Design from 2020 to 2022.
Cathy Cafarelli, PMP
LinkedInExperience: Vice President of Operations US · Jacobs
Cathy Cafarelli has been Vice President of Operations US at Jacobs since January 2026, based in the Albany, New York area, and was Sr. Director of Operations - East there from 2023 to 2026. Cathy Cafarelli was Director of Project Management at Jacobs from 2021 to 2023 and Director of Project Management and Project Director for ATF at M+W Group from 2018 to 2021.
Chris Shoup
LinkedInExperience: Vice President Operations · Jacobs
Chris Shoup has been Vice President Operations at Jacobs since March 2023, based in King of Prussia, Pennsylvania. Chris Shoup was Engineering Group Lead at GSK from 2022 to 2023, Head Of Engineering there from 2016 to 2022 and Engineering Operations Director from 2012 to 2016.
Jonathan Chamberlain
LinkedInExperience: Vice President & Executive Director of Operations - Buildings & Infrastructure · Jacobs
Jonathan Chamberlain has been Vice President & Executive Director of Operations - Buildings & Infrastructure at Jacobs since January 2025, based in the United Arab Emirates, with a headline naming the Middle East. Jonathan Chamberlain was Executive Director of Operations - Buildings & Infrastructure at Jacobs from 2024 to 2025 and Regional Director - Utilities, Environment & Infrastructure there from 2021 to 2024.
Lindsay Gerding
LinkedInExperience: Senior Vice President Operations · Jacobs
Lindsay Gerding has been Senior Vice President Operations at Jacobs since May 2025, based in Cincinnati, with a headline of SVP and GM, Life Sciences North America, and was Vice President Operations there from 2021 to 2025. Lindsay Gerding was Director of Operations at Jacobs from 2020 to 2021 and Sustaining Capital Task Force Program Manager there from 2018 to 2020.
Shawn Thompson, PE
LinkedInExperience: Division Vice President and Director of Operations · Jacobs
Shawn Thompson has been Division Vice President and Director of Operations at Jacobs since October 2023, based in Columbus, Ohio, and the profile says Shawn Thompson serves as the Ohio/Michigan/Indiana/West Virginia/Virginia Division Vice President and Director of Operations. Shawn Thompson was Division Vice President at Jacobs from 2018 to 2023.
Shivani Patel, PE
LinkedInExperience: VP Director of Operations, Northeast Water and Cross Market Services · Jacobs
Shivani Patel has been VP Director of Operations, Northeast Water and Cross Market Services at Jacobs since October 2024, based in the New York City area. Shivani Patel was VP, Director of Operations - NYNJ at Jacobs from 2023 to 2024, VP, Director of Operations - NY there from 2022 to 2023 and Manager of Projects - NYNJ Water from 2018 to 2022.
Tim Smith
LinkedInExperience: Vice President, Director of Operations, California Water Market · Jacobs
Tim Smith has been Vice President, Director of Operations, California Water Market at Jacobs since October 2024, based in Irvine, California. Tim Smith was Operations Leader, Southern California at Jacobs from 2022 to 2024, Manager of Projects, Buildings & Infrastructure there from 2017 to 2021, and Principal Project Manager, Client Service Manager at CH2M from 1990 to 2017.
Troy Dunne
LinkedInExperience: Vice President and Executive Director of Operations - ANZ Infrastructure, Transport and Resources · Jacobs
Troy Dunne has been Vice President and Executive Director of Operations - ANZ Infrastructure, Transport and Resources at Jacobs since October 2025, based in Brisbane. Troy Dunne was VP, Executive Director of Operations - ANZ Transport, Resources & Engineering Solutions at Jacobs from 2024 to 2026 and Vice President Executive Director of Operations - ANZ Transport Solutions there from 2023 to 2024.
Choose the right perspective
Match the person's region and market, such as water, transportation, life sciences or buildings and infrastructure, to the decision you face. Check when each person started the current role to judge how recent their view is.
Questions to take into the conversation
- 01What did you change first when you took on your current operations role, and why?
- 02How do you balance staff across projects when several clients need the same people at once?
- 03What has your own work taught you about keeping delivery quality steady as a region grows?
Reaching Jacobs operations leaders
How can I contact one of these Jacobs operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Jacobs, based on profile data retrieved on October 21, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Jacobs operations leaders?
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What if they don't reply?
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Can an AI agent ask one of these Jacobs operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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