Retail
10 Macy's operations leaders
These ten current and former Macy's operations leaders have held vice president and more senior roles in operations, store operations, regional operations and fulfillment operations at Macy's. A reader can learn how operations leaders work at Macy's from people who have held the role.
Professionals to explore
01—10Alan Wollkind
LinkedInExperience: Former VP of Regional Operations and Asset Protection · Macy's
Former VP of Regional Operations and Asset Protection at Macy's (2018 to 2020). Their profile describes reorganizing in-store operations and asset protection leadership, with accountability for operational metrics and shortage results. At Macy's they were also VP of Regional Operations (1998 to 2017) and Director Of Operations (1990 to 1994).
Charles Abt
LinkedInExperience: SVP Operations, Logistics and Asset Protection · Macy's Inc
SVP Operations, Logistics and Asset Protection at Macy's Inc since January 2018, based in New York. Their profile also lists SVP Store Operations, Logistics and Facility Management at Macy's Inc since 2013. At Macy's they were also GVP Operations, Logistics and Facility Management (2012 to 2013) and GVP Facility Management (2009 to 2012).
Greg Munger
LinkedInExperience: Vice President of Logististics and Operations - Tukwila Facility · Macy's
Vice President of Logististics and Operations - Tukwila Facility at Macy's since March 2011, a role their profile lists in the Operations department. Other listed roles include Vice President of Operations (2010 to 2011) and Director of Operations (2008 to 2010) at Hill Country Holdings; d.b.a. Ashley Furniture Homestores, and Director of Distribution at Levitz Furniture (2006 to 2008).
Jack Disanza
LinkedInExperience: Vice President Operations & Logistics · Macy's
Vice President Operations & Logistics at Macy's since December 2007. Their profile lists negotiation, budgeting, operations management and customer service. Other listed roles include Vice President of Operations at Rockaway Bedding, Inc. (1997 to 2007) and Vice President of Stores at Huffman Koos (1994 to 1997).
Matt R.
LinkedInExperience: GVP, Operations · Macy's
GVP, Operations at Macy's since January 2006, based in New York, a role their profile lists in the Operations department. Other listed roles include VP Stores Operations at May Department Stores (1984 to 2006) and Operations at Federated Department Stores (1978 to 1984).
Patty Aesif
LinkedInExperience: Vice President, Fulfillment Operations / D2C Network Project Management / Inventory Accuracy · Macy's
Vice President, Fulfillment Operations / D2C Network Project Management / Inventory Accuracy at Macy's since February 2009, and Vice President, Direct to Consumer Fulfillment at Macy's from 2005 to 2009. They were also Vice President - Customer Service / Call Center Operations at Bloomingdale's (1999 to 2005).
Sophia Liu
LinkedInExperience: Former Vice President of Retail Operations · Macy's
Former Vice President of Retail Operations at Macy's (2019 to 2024). Their profile says they led large-scale retail operations initiatives focused on store performance, execution consistency, workforce alignment and operational improvement. Other listed roles include Director of Retail Operations at Nordstrom (2014 to 2018) and Senior Operations Manager at Target (2008 to 2013).
Stephen Draper
LinkedInExperience: VP Operations and Building Management · Macy's
VP Operations and Building Management at Macy's since February 2026. At Macy's they were also VP,Regional Operations & BCP- East Region (2024 to 2026), Vice President Store Operations & Asset Protection for the Northeast Region (2020 to 2024) and Vice President Store Operations & Asset Protection for all of Macy's Inc. (2020). Their profile says they began at the store level in asset protection and security.
Steven Hochfeld
LinkedInExperience: Former Group Vice President of Store Operations and Store Logistics · Macy's
Former Group Vice President of Store Operations and Store Logistics at Macy's (2016 to 2019). At Macy's they were also Vice President Store Operations and Store Logistics (2008 to 2016), Vice President Regional Operations (2000 to 2008) and Director of Operations (1993 to 2000). Their profile headline lists store logistics, budgets, asset protection and multi-store management.
Wayne Lebanowski
LinkedInExperience: SVP Operations · Macy's Central
SVP Operations at Macy's Central since 2006, based in Atlanta, and Senior Vice President, Operations at Macy's since 2006. At Macy's Central they were also Regional Vice President, Director of Stores (2002 to 2006), Vice President, General Manager (2000 to 2002) and Divisional Vice President, General Manager (1998 to 2000).
Choose the right perspective
Match the person's area to your question, since store operations, regional operations, facility operations and direct-to-consumer fulfillment involve different decisions. Check whether each person's Macy's role is current or former so their experience fits the period your decision depends on.
Questions to take into the conversation
- 01How does a department store chain balance consistent store operations with differences between regions?
- 02What does an operations leader at a large retailer own across stores, logistics and asset protection?
- 03How do you run fulfillment operations for online orders alongside a large store network?
Reaching Macy's operations leaders
How can I contact one of these Macy's operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 3 companies: Macy's, Macy's Inc and Macy's Central, based on profile data retrieved on October 13, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Macy's operations leaders?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Macy's operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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