Hospitals
10 Mayo Clinic operations leaders
These ten leaders hold or have held director-level or higher operations roles at Mayo Clinic and its health system, laboratories and international business, including two chief operating officers. A reader can learn from them how Mayo Clinic runs clinical, laboratory, logistics and digital operations.
Professionals to explore
01—10Biju Samkutty
LinkedInExperience: Chief Operating Officer, International and Enterprise Automation · Mayo Clinic
Chief Operating Officer, International and Enterprise Automation at Mayo Clinic since March 2024, and Chief Operating Officer, International at Mayo Clinic from 2021 to 2024. The profile describes over 25 years of experience leading transformation across clinical excellence, operational efficiency and global growth, including scaling the Mayo Clinic brand through Mayo Clinic International.
Brian Meade
LinkedInExperience: Chief Operating Officer · Mayo Clinic Laboratories
Chief Operating Officer at Mayo Clinic Laboratories since 2023, listed at C-Level. Former Chief Operating Officer at Mayo Collaborative Services, Inc. (2011–2022), with Director of Business Analytics & Product Management (2009–2011) and Administrative Director of Sales (2006–2009) roles there. The profile also lists Chief Strategy Officer at Sonic Healthcare USA (2022–2023).
Bridgette Wagner
LinkedInExperience: Director of Business Operations · Mayo Clinic
Director of Business Operations at Mayo Clinic since July 2025, where the profile says the role provides strategic and operational leadership for Mayo Clinic Digital Pathology. Other Mayo Clinic roles listed are Manager, Mayo Clinic Digital Pathology (2024–2025) and Manager, Executive Administrative Office - Department of Business Development (2022–2024).
Carrie Macken
LinkedInExperience: Chair of Strategy Operations · Mayo Clinic
Chair of Strategy Operations at Mayo Clinic since May 2026. Other Mayo Clinic roles listed are Vice Chair Strategy Operations (2024–2026), Senior Director of Operations, Strategy Department (2024) and Director of Strategic Operations, Strategy Department (2021–2024).
Erik M. Frich
LinkedInExperience: Director of Operations, Enterprise Inventory Center & Logistics · Mayo Clinic
Director of Operations, Enterprise Inventory Center & Logistics at Mayo Clinic since February 2022, based in Rochester, Minnesota. The profile also lists Senior General Manager - Midwest at MedSpeed (2012–2022), with General Manager roles at MedSpeed for the Columbus, Ohio area (2015–2018) and South Dakota & Minnesota (2012–2014).
Jennifer Johnson
LinkedInExperience: Vice President Operations · Mayo Clinic Health System
Vice President Operations at Mayo Clinic Health System since June 2018. In the profile, the role is described as leading a team committed to delivering exceptional healthcare to patients, and the headline pairs the Vice President of Operations title with angel investing.
Kathryn Kluge
LinkedInExperience: Director of Operations · Mayo Clinic Health System in Wabasha
Director of Operations at Mayo Clinic Health System in Wabasha since July 2009, a role the profile ties to the Wabasha Clinic and lists at Director level in Operations, based in Wabasha, Minnesota. Former Administrator - Mayo Health System Administration at Mayo Clinic (1994–2009).
Melanie L. Yrjo
LinkedInExperience: Vice Chair, Administration Operations - Department of Laboratory Medicine & Pathology · Mayo Clinic
Vice Chair, Administration Operations - Department of Laboratory Medicine & Pathology at Mayo Clinic since June 2024, listed at President/Vice President level. Other Mayo Clinic roles listed are Operations Administrator (2021–2024), Operations Manager (2017–2021) and Supervisor (2008–2017).
R. Nicole Blegen
LinkedInExperience: Senior Director, Center for Digital Health · Mayo Clinic
Senior Director, Center for Digital Health at Mayo Clinic since 2021, where the profile says the role leads strategy execution and digital operations, overseeing 70+ professionals. Senior Director, Enterprise Digital Solutions at Mayo Clinic since September 2026. Former Operations Administrator, Digital Practice (2015–2021) and Director, Internal Business Consulting and Management Engineering (2008–2015) at Mayo Clinic.
Vaughn Bartch
LinkedInExperience: Director Of Operations · Mayo Clinic
Former Director Of Operations at Mayo Clinic (2021–2022), based in London, England, and Operations Administrator at Mayo Clinic, a title the profile lists since 2022 and again since 2024. Other Mayo Clinic roles listed are Operations International Quality (2021–2022) and Operations Manager (2018–2019).
Choose the right perspective
Match the person's part of Mayo Clinic to your question, since laboratory, logistics, digital, community clinic and international operations face different constraints. Check whether the person's role is current or past, and favor chief operating officers and chairs for enterprise questions and directors for site-level detail.
Questions to take into the conversation
- 01How does Mayo Clinic decide which operational processes to standardize across its campuses and health system sites?
- 02How are laboratory and specimen logistics coordinated to keep turnaround times predictable?
- 03How does Mayo Clinic take a digital or automation pilot from one department into enterprise-wide use?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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