10 MGM Resorts operations leaders
President, chief operating officer, vice president and executive director titles in resort, casino, slot, hotel, meeting and event, retail and VLT operations are held today by these MGM Resorts operations leaders. A reader can learn how operations leaders work at MGM Resorts from people who have held the role.
Professionals to explore
Ann C. Hoff
LinkedInExperience: President and COO - Bellagio | Park MGM | NoMad · MGM Resorts International
Ann C. Hoff was President and COO - Bellagio | Park MGM | NoMad at MGM Resorts International from 2020 to 2025, Chief Marketing Officer - MGM Resorts there in 2020 and President & COO Portfolio Properties - Mirage, New York - New York, Luxor & Excalibur there from 2019 to 2020. Ann C. Hoff has been Board Trustee at Equity Residential since June 2024.
Ayesha Molino
LinkedInExperience: President & COO, ARIA and Vdara; Chief Public Affairs Officer · MGM Resorts International
Ayesha Molino has been President & COO, ARIA and Vdara; Chief Public Affairs Officer at MGM Resorts International since December 2023. Ayesha Molino was Senior Vice President, Public Affairs at MGM Resorts International from 2021 to 2023, Senior Vice President, Government Affairs there from 2017 to 2021 and Chief Counsel to U.S. Senator Harry Reid from 2014 to 2017.
Benjamin Kott
LinkedInExperience: General Manager / SVP - MGM Resorts South Properties · MGM Resorts International
Benjamin Kott has been General Manager / SVP - MGM Resorts South Properties at MGM Resorts International since March 2026 and was Vice President Hotel Operations at Aria & Vdara there from 2021 to 2026. Benjamin Kott was Vice President Hotel Strategy at MGM Resorts International from 2017 to 2021 and Vice President of Hotel Operations at Circus Circus Las Vegas Hotel and Casino from 2014 to 2017.
Chuck Bowling
LinkedInExperience: Group President and COO · MGM Resorts International
Chuck Bowling has been Group President and COO at MGM Resorts International since May 2021, with a profile citing Mandalay Bay, Delano, Four Seasons Las Vegas and Luxor. Chuck Bowling was President and COO at MGM Resorts International from 2010 to 2021, Executive Vice President Sales and Marketing there from 2005 to 2010 and Executive Vice President of Hotel Operations there from 2002 to 2005.
Jimmy Tollestrup
LinkedInExperience: VP Slot Operations at Bellagio · MGM Resorts International
Jimmy Tollestrup has been VP Slot Operations at Bellagio at MGM Resorts International since June 2024, with a profile citing leadership roles at a major Las Vegas based gaming company. Jimmy Tollestrup was Director of Casino Operations at ARIA Resort & Casino from 2019 to 2025 and VP of Slot Operations at The Mirage Hotel & Casino from 2017 to 2019.
Kathy Springstead
LinkedInExperience: Vice President Meeting & Event Operations - South Portfolio · MGM Resorts International
Kathy Springstead has been Vice President Meeting & Event Operations - South Portfolio at MGM Resorts International since July 2026. Kathy Springstead was General Manager Convention Center Operations at Mandalay Bay Resort and Casino from 2017 to 2026, Executive Director Banquet Operations there from 2009 to 2017 and Director of F&B, Conventions at MGM Grand Hotel & Casino Las Vegas from 2004 to 2009.
Kyle Wentz
LinkedInExperience: Executive Director of VLT Operations · MGM Resorts International
Kyle Wentz has been Executive Director of VLT Operations at MGM Resorts International since January 2019, based in Cuyahoga Falls, Ohio, with a headline citing gaming operations and compliance in regulated environments. Kyle Wentz was Director of Administrative Operations at Hard Rock Rocksino Northfield Park from 2017 to 2019 and Director of Compliance there from 2013 to 2017.
Robert Stenger
LinkedInExperience: Vice President · MGM Grand/New-York New-York/Excalibur
Robert Stenger has been Vice President at MGM Grand/New-York New-York/Excalibur since April 2022, with a headline of Vice President of Casino Operations for MGM Grand & New York - New York. Robert Stenger was Vice President of Casino Operations at MGM Grand Hotel & Casino Las Vegas from 2019 to 2022 and Vice President of Casino Operations at New York-New York Hotel & Casino from 2014 to 2019.
Steve Zanella
LinkedInExperience: President of MGM Resorts Operations · MGM Resorts International
Steve Zanella has been President of MGM Resorts Operations at MGM Resorts International since August 2023 and was Chief Commercial Officer there from 2020 to 2023. Steve Zanella was President & Chief Operating Officer at City Center Las Vegas from 2019 to 2020, President of Core Properties - Las Vegas at MGM Resorts International from 2016 to 2018 and President & Chief Operating Officer at MGM Grand Detroit from 2013 to 2016.
William Nelson Jr.
LinkedInExperience: Executive Director of Retail Operations at Mandalay Bay, The Shoppes at Mandalay Place and The Luxor · MGM Resorts International
William Nelson Jr. has been Executive Director of Retail Operations at Mandalay Bay, The Shoppes at Mandalay Place and The Luxor at MGM Resorts International since June 2020. William Nelson Jr. was Vice President of Retail Operations - Mandalay Bay, The Mirage, and Circus Circus there from 2019 to 2020 and Director Of Retail Operations at Circus Circus Las Vegas there from 2014 to 2018.
Choose the right perspective
Match the person's area, such as casino and slot floors, hotel operations, meetings and events, retail or a regional property group, to the decision you face. Check whether the operations role is current or ended, and when, to judge how recent their view is.
Questions to take into the conversation
- 01What did you change first when you took on your current operations role, and why?
- 02How do you decide which operating standards to hold firm and which to leave to local teams?
- 03What has your own work taught you about staffing and running a resort through peak convention and event weeks?
Reaching MGM Resorts operations leaders
How can I contact one of these MGM Resorts operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: MGM Resorts International and MGM Grand/New-York New-York/Excalibur, based on profile data retrieved on October 24, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach MGM Resorts operations leaders?
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Can an AI agent ask one of these MGM Resorts operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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