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10 Microsoft Copilot experts
These ten professionals have worked on Microsoft Copilot delivery and adoption for employees inside their own organizations rather than for a vendor or reseller. A reader can learn how in-house teams approach Copilot pilots, licensing, governance, training and change management.
Professionals to explore
01—10Andrea Chase
LinkedInExperience: Lead Technology Adoption & Enablement · Genworth
Lead Technology Adoption & Enablement at Genworth since January 2024, and IT Business Relationship Leader at Genworth since 2004. The profile headline ties the adoption role to Microsoft 365 Copilot, AI governance, change management and Power Platform, and cites scaling AI habits across 4000+ employees in financial services.
Dan Smith
LinkedInExperience: Collaboration Product Owner · NatWest Group
Collaboration Product Owner at NatWest Group since March 2019; the profile describes managing the NatWest Collaboration Engineering team responsible for bank wide Email, Teams, Copilot and Compliance innovation and delivery. Former Head of Messaging and Directory Services Engineering at RBS (2010–2021).
David Black
LinkedInExperience: Digital Workplace Experience Technical Product Owner · Volkswagen Financial Services (UK)
Digital Workplace Experience Technical Product Owner at Volkswagen Financial Services (UK) since March 2021; the profile says this person leads initiatives focused on Microsoft Copilot, AI adoption, Power Platform and automation. Other roles there include Access Controls and Operations Manager (2020–2021) and Identity and Access Manager (2017–2019).
Don Millevithanatchy
LinkedInExperience: Product Manager - Copilot & GenAI · Barclays
Product Manager - Copilot & GenAI at Barclays since August 2023; the profile headline describes a GenAI product manager at Barclays driving enterprise-scale adoption of Microsoft 365. The profile also lists a Technology Analyst role at Barclays in 2022 and Aircraft Maintenance Engineering at Qatar Airways (2017–2019).
Jenny Jansson
LinkedInExperience: Product Owner Adoption M365 Copilot · SEB
Product Owner Adoption M365 Copilot at SEB since April 2025; the profile describes leading the rollout and adoption of M365 Copilot within the organization by coordinating licensing, training and governance and ensuring a smooth onboarding flow for users. Former Digital Workplace Microsoft 365 Evangelist at SEB (2020–2025).
Kevin Reynolds - Prosci, MBA, MA
LinkedInExperience: OCM Champion and Change Leader - Microsoft 365 Copilot · Johnson & Johnson
OCM Champion and Change Leader - Microsoft 365 Copilot at Johnson & Johnson since February 2026. Former Senior Director, Change Leader (concurrent role with Risk & Independence) at PwC (2022–2025). The profile describes an organizational change management leader specializing in responsible AI transformation who helps organizations move beyond AI deployment to sustained adoption.
Manoel Pacheco Junior
LinkedInExperience: IT Manager Driving Enterprise AI Adoption Microsoft Copilot Power Platform · Johnson & Johnson
IT Manager Driving Enterprise AI Adoption Microsoft Copilot Power Platform at Johnson & Johnson since June 2026. Other Johnson & Johnson roles on the profile include IT Lead (2022–2026) and End User Services (2019–2022). The profile cites 18+ years in IT and describes currently driving automation, Power Platform governance and AI enablement.
Neena Soni
LinkedInExperience: Transformation Manager - AI M365 Copilot Enterprise Delivery · British Airways
Transformation Manager - AI M365 Copilot Enterprise Delivery at British Airways since October 2025, and former Transformation Delivery Manager AI & Microsoft Copilot Proof of Concept there (June–October 2025). The profile describes delivering cross directorate initiatives across British Airways and driving innovation through AI enabled solutions such as Microsoft Copilot.
Sonia Michael
LinkedInExperience: Adoption Lead - MS 365 Copilot · Philips
Adoption Lead - MS 365 Copilot at Philips since June 2023, alongside a Senior Program Manager Lead role there. The profile describes currently leading Microsoft 365 Copilot adoption at Philips and cites a ~25% uplift in digital productivity through evidence-based AI enablement.
Tomasz Chudak
LinkedInExperience: Digital Adoption Lead · ISS A/S
Digital Adoption Lead at ISS A/S since December 2025 and former Digital Workplace Adoption Lead there (2022–2025). The profile describes the current role as leading enterprise-wide adoption of Microsoft 365 and Copilot, and the headline cites Microsoft 365 Copilot enablement.
Choose the right perspective
Pick a product owner or IT manager for licensing, configuration and governance decisions, and an adoption or change lead for training, champion networks and usage questions. Also consider how far along your own rollout is, since running a proof of concept and scaling Copilot across a whole enterprise raise different problems.
Questions to take into the conversation
- 01How did you decide who received Copilot licenses first, and what evidence did you use to expand or pull them back?
- 02What data governance and permissions work had to be finished before you turned Copilot on broadly?
- 03Which training, champion or communication approaches actually changed how often employees used Copilot?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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