10 Microsoft Copilot experts
Six of these Microsoft Copilot practitioners carry Copilot in their job title, from Product Owner Adoption M365 Copilot at SEB to a Microsoft 365 Copilot change leader at Johnson & Johnson; the other four describe Copilot adoption or engineering work at Genworth, Volkswagen Financial Services (UK), NatWest Group and ISS A/S. Between them they cover licensing, governance, training, change management and the Teams and email engineering behind a rollout.
Professionals to explore
Andrea Chase
LinkedInExperience: Lead Technology Adoption & Enablement · Genworth
Rollouts stall when "the tools arrive before the habits do," Andrea Chase writes, a fit for building daily habits after licenses go out. Lead Technology Adoption & Enablement at Genworth since 2024, Andrea holds a Microsoft 365 Copilot role covering AI governance, change management and Power Platform and scaling AI habits across 4000+ employees in financial services, has been IT Business Relationship Leader at Genworth since 2004, and held Information Technology Leader at White & Case, Singapore (2001-2005).
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Dan Smith
LinkedInExperience: Collaboration Product Owner · NatWest Group
Dan Smith has been Collaboration Product Owner at NatWest Group since 2019 and describes managing the Natwest Collaboration Engineering team responsible for bank wide Email, Teams, Copilot and Compliance innovation and delivery. Head of Messaging and Directory Services Engineering at RBS (2010-2021) overlaps that role, and Senior Consultant at Modality Systems (2008-2010) and Collaboration Team Leader at Commerzbank AG (2000-2008) are earlier. Dan fits questions on compliance controls around Copilot in email and Teams.
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David Black
LinkedInExperience: Digital Workplace Experience Technical Product Owner · Volkswagen Financial Services (UK)
Access and permissions before turning Copilot on are a good topic for David Black, whose earlier Volkswagen Financial Services (UK) titles were User Management Lead (2015), User Management Manager (2015-2017), Identity and Access Manager (2017-2019) and Access Controls and Operations Manager (2020-2021). Since 2021 David has been Digital Workplace Experience Technical Product Owner there and describes leading initiatives on Microsoft Copilot, AI adoption, Power Platform and automation.
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Don Millevithanatchy
LinkedInExperience: Product Manager - Copilot & GenAI · Barclays
Treating Copilot as an internal product with its own roadmap and users fits Don Millevithanatchy, Product Manager - Copilot & GenAI at Barclays since 2023, a role Don describes as driving enterprise-scale adoption of Microsoft 365. Technology Analyst at Barclays (2022) and Aircraft Maintenance Engineering at Qatar Airways (2017-2019) are earlier.
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Jenny Jansson
LinkedInExperience: Product Owner Adoption M365 Copilot · SEB
Jenny Jansson has been Product Owner Adoption M365 Copilot at SEB since 2025, leading the rollout and adoption of M365 Copilot by coordinating licensing, training and governance and ensuring a smooth onboarding flow for users. Digital Workplace Microsoft 365 Evangelist at SEB (2020-2025) came before, and Communication and Community Management at Amadeus (2020) before that, so Jenny fits questions on sequencing licenses, training and governance in a rollout.
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Kevin Reynolds - Prosci, MBA, MA
LinkedInExperience: OCM Champion and Change Leader - Microsoft 365 Copilot · Johnson & Johnson
Copilot change management suits Kevin Reynolds, OCM Champion and Change Leader - Microsoft 365 Copilot at Johnson & Johnson since 2026, who describes the work as helping organizations move beyond AI deployment to sustained adoption, with a focus on responsible AI transformation in highly regulated industries. PwC titles included Director, Ethics and Compliance - Education and Messaging Leader (2010-2018), Senior Director, Risk & Independence - Education & Enablement Leader (2018-2025) and Senior Director, Change Leader (2022-2025).
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Manoel Pacheco Junior
LinkedInExperience: IT Manager Driving Enterprise AI Adoption Microsoft Copilot Power Platform · Johnson & Johnson
Manoel Pacheco Junior has been IT Manager Driving Enterprise AI Adoption Microsoft Copilot Power Platform at Johnson & Johnson since 2026, after IT Lead (2022-2026), End User Services (2019-2022) and IT Project Coordinator (2017-2018) there. Manoel describes driving automation, Power Platform governance and AI enablement and empowering a citizen development culture, a fit for questions on governing what employees build with Copilot and Power Platform.
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Neena Soni
LinkedInExperience: Transformation Manager - AI M365 Copilot Enterprise Delivery · British Airways
Moving from a proof of concept to enterprise delivery is the question Neena Soni fits: at British Airways the title since 2025 is Transformation Manager - AI M365 Copilot Enterprise Delivery, after Transformation Delivery Manager AI & Microsoft Copilot Proof of Concept (2025). Other British Airways titles include Transformation Delivery Manager Heathrow Operations - Better Rostering (2025) and Transformation Delivery Manager Commercial Transformation (Global Sales) (2022-2024), and Neena describes driving innovation through AI enabled solutions such as Microsoft Copilot.
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Sonia Michael
LinkedInExperience: Adoption Lead - MS 365 Copilot · Philips
Measuring Copilot's effect on productivity is the natural topic for Sonia Michael, Adoption Lead - MS 365 Copilot and Senior Program Manager Lead at Philips since 2023, leading Microsoft 365 Copilot adoption and, in Sonia's own words, delivering ~25% uplift in digital productivity through evidence-based AI enablement. Earlier Philips titles were Data & Reporting Lead, ITGS SDSO Service Integration & Excellence (2017-2021) and Lead Asset Management - Sr. Domain Specialist GIS (2021-2023).
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Tomasz Chudak
LinkedInExperience: Digital Adoption Lead · ISS A/S
Copilot training programs are the fit for Tomasz Chudak, Digital Adoption Lead at ISS A/S since December 2025, leading enterprise-wide adoption of Microsoft 365 and Copilot, after Digital Workplace Adoption Lead there (2022-2025). Microsoft 365 Adoption Leader at B3 Consulting Poland (2021-2022), Microsoft 365 and Digital Workplace Consultant at Orbia (2018-2022) and freelance work as a Professional Trainer (2002-2022) are earlier.
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Choose the right perspective
For the rollout plan itself, Jenny Jansson (licensing, training and governance) and Neena Soni (proof of concept to enterprise delivery) are the closest fit, and Kevin Reynolds - Prosci, MBA, MA and Andrea Chase cover change management. Dan Smith, David Black and Manoel Pacheco Junior hold or held collaboration engineering, identity and access, and Power Platform roles, the better call for technical controls.
Questions to take into the conversation
- 01Which teams should get Microsoft 365 Copilot licenses first, and how do you decide who keeps them after a pilot?
- 02What permissions and data access clean-up should happen before Copilot is turned on across SharePoint and Teams?
- 03How do you measure whether Copilot is saving people time, beyond counting active users?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.