10 Northwestern Mutual operations leaders
Tammy Woodbury, Vice President, Operations, Strategy & Planning at Northwestern Mutual, is one of ten Northwestern Mutual operations leaders listed here, alongside people who hold underwriting, claims and business operations roles at the company. A reader can learn how operations leaders work at Northwestern Mutual from people who have held the role.
Professionals to explore
Aaron Radtke
LinkedInExperience: VP Operational Excellence · Northwestern Mutual
Aaron Radtke has been VP Operational Excellence at Northwestern Mutual in the Milwaukee area since May 2015. Aaron Radtke was a Value Stream Manager at Rexnord (2005–2015) and a Production Manager at Altra Industrial Motion (1997–2003 and 2004–2005), and the profile headline gives the current title as VP Operational Excellence.
Aspen Antonio
LinkedInExperience: Vice President Business Operations, Planning & Strategy · Northwestern Mutual
Aspen Antonio has been Vice President Business Operations, Planning & Strategy at Northwestern Mutual in Milwaukee since September 2025. Aspen Antonio was Vice President Financial Planning and Analysis at Northwestern Mutual (2023–2025), and Sr. Vice President - Technology Finance (2019–2022) and Sr. Vice President - Product Development at Northern Trust Hedge Fund Services (2011–2019).
David Gricunas
LinkedInExperience: Vice President Business Operations & Program Management Office - Wealth & Investment Management · Northwestern Mutual
David Gricunas has been Vice President Business Operations & Program Management Office - Wealth & Investment Management at Northwestern Mutual in the Milwaukee area since January 2021. David Gricunas was Senior Director Program Management - Investment Products & Services (2018–2021) and Product Manager Leader - Advisory Solutions (2017–2018) at Northwestern Mutual.
Jaime Pulsfus (Nelson)
LinkedInExperience: Vice President of Underwriting Operations · Northwestern Mutual
Jaime Pulsfus has been Vice President of Underwriting Operations at Northwestern Mutual in Milwaukee since April 2025. Jaime Pulsfus was Vice President of Supervision Programs (2024–2025), Senior Director - Supervision Programs (2021–2024), Assistant Director - Centralized Supervision (2018–2021) and Manager- Field Engagement (2016–2018) at Northwestern Mutual.
Julia Oleson
LinkedInExperience: Vice President, Underwriting Operations · Northwestern Mutual
Julia Oleson has been Vice President, Underwriting Operations at Northwestern Mutual in the Oak Creek, Wisconsin area since April 2025. Julia Oleson was Vice President Client Services (2023–2025), Vice President CXD, Business Operations Strategy and Planning (2022–2023), Vice President, Client Advocacy Services (2020–2022) and Sr. Director, Risk and Investment Client Services (2019–2020) at Northwestern Mutual.
Lauren DeLalla
LinkedInExperience: Vice President Business Operations & Strategy · Northwestern Mutual
Lauren DeLalla has been Vice President Business Operations & Strategy at Northwestern Mutual in the Milwaukee area since June 2024. Lauren DeLalla was Principal, Senior Director (2022–2024) and Chief of Staff (2020–2022) at Northwestern Mutual, and Director Of Operations at InComm Payments (2018–2020).
Megan Lancioni
LinkedInExperience: Vice President Advanced Markets Service and Technology Transformation · Northwestern Mutual
Megan Lancioni has been Vice President Advanced Markets Service and Technology Transformation at Northwestern Mutual in the Milwaukee area since May 2025. Megan Lancioni was Vice President Underwriting Operations and Risk Standards (2023–2025), Vice President Risk Standards (2023), Vice President Risk Products Planning and Strategy (2021–2023) and Senior Director Product Development (2018–2021) at Northwestern Mutual.
Pratikshya Bhandari
LinkedInExperience: VP Investment Risk, Operations & Performance · Northwestern Mutual
Pratikshya Bhandari has been VP Investment Risk, Operations & Performance at Northwestern Mutual in Milwaukee since February 2026. Pratikshya Bhandari was Associate Vice President Asset Liability Management at Nationwide (2024–2026), and Director Investment Strategy & Portfolio Management (2020–2024) and Director - Sovereign & Country Risk Investment Risk Management (2019–2020) at Northwestern Mutual.
Tammy Woodbury, FLMI
LinkedInExperience: Vice President, Operations, Strategy & Planning · Northwestern Mutual
Tammy Woodbury has been Vice President, Operations, Strategy & Planning at Northwestern Mutual in Milwaukee since November 2024. Tammy Woodbury was Vice President, HR Services & Senior HR Business Partner (2019–2024), Senior Director, Talent Management (2018–2019), Senior Director, Talent Acquisition (2016–2018) and Director, Employee & Labor Relations & HR Generalists (2014–2016) at Northwestern Mutual.
Trish Jenness
LinkedInExperience: VP, Claims Operations · Northwestern Mutual
Trish Jenness has been VP, Claims Operations at Northwestern Mutual in Milwaukee since July 2026. Trish Jenness was Assistant General Counsel at Northwestern Mutual (2022–2026), a Partner at Michael Best (2012–2022) and a Law Clerk in the Eastern District of Wisconsin (2010–2012).
Choose the right perspective
Match the person's area, such as underwriting operations, claims operations, business operations and planning, operational excellence or investment operations, to the decision you face. Weigh how close their day-to-day work sits to your question and how recently they took on the role.
Questions to take into the conversation
- 01How did you organize the operations teams you led and decide where to focus improvement work?
- 02What did you learn about scaling underwriting or service operations at an insurer?
- 03What would you do differently if you were setting up your operations function again?
Reaching Northwestern Mutual operations leaders
How can I contact one of these Northwestern Mutual operations leaders?
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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