Hospitals
10 physician practice management experts
These ten healthcare leaders have held physician practice management roles, from practice administrator to vice president of practice operations. A reader can learn from them how physician practices are run day to day and how practice operations are organized across clinics.
Professionals to explore
01—10Ajay Kharbanda, MBA, CMPE, SFHM
LinkedInExperience: Vice President, Physician Practice Operations · Texas Health Resources
Former Vice President, Physician Practice Operations at Texas Health Resources (2016–2025); the profile also lists Executive Director (2011–2016), Regional Director (2008–2011) and Practice Administrator (2003–2008) at Texas Health Resources. Vice President Operations COO Hampton Roads Medical Group at Bon Secours Mercy Health since June 2025.
Elizabeth Papetti, MBA, FHM
LinkedInExperience: Director of Practice Operations · Wellstar Health System
Former Director of Practice Operations at Wellstar Health System (2010–2012), former Assistant Vice President of Operations, WellStar Medical Group (2012–2016) and former Vice President, Operations - Hospital Division (2016–2025) at Wellstar Health System. Principal & Chief Operating Officer at Vantage Clinical Partners since 2026; the profile describes partnering with health systems, physician groups and executive leaders to strengthen performance and optimize operations.
Heather Balberde
LinkedInExperience: Vice President, Physician Practice Operations · Children's Healthcare of Atlanta
Vice President, Physician Practice Operations at Children's Healthcare of Atlanta since April 2015, with a Senior Director, Hospital, Physician Practices role there also listed since 2014, and former Director, Physician Practices Operations there (2000–2013). The profile says the work specializes in physician practice management in inpatient, medical and surgical practices.
Julie Minnick MBA
LinkedInExperience: Division Vice President - Physician Practice Operations · Community Health Systems
Former Division Vice President - Physician Practice Operations at Community Health Systems (2016–2020) and former Vice President COO, Physician Network Operations, Growth and Performance at Memorial Hermann Health System (2020–2023). The profile cites success in multispecialty clinic operations and driving value-based performance; Healthcare Executive Consultant at Julie Minnick Consulting Group, LLC since 2025.
Kelly Mumford
LinkedInExperience: VP of Physician Practice, Solis Physician Group · Solis Mammography
VP of Physician Practice, Solis Physician Group at Solis Mammography since July 2025 and former Vice President Operations at CCI Anesthesia (2022–2025). The profile also lists Assistant Vice President of Market Operations, NC SC at Unified Women's Healthcare (2021–2022) and Market Director Anesthesia NC, SC, TN at Mednax, National Medical Group (2019–2020).
Kerri Cooper
LinkedInExperience: Vice President of Practice Operations · Catalyst Physician Group
Vice President of Practice Operations at Catalyst Physician Group since February 2024, also listed as Vice President of Practice Operations Region 2. Former Medical Office Manager (2007–2024), Billing Operations Manager (2000–2007) and Front Office Manager (1991–1998) at Northeast Tarrant Internal Medicine Associates.
Marlene Kelly, MBA
LinkedInExperience: Practice Administrator · Sweetwater Medical Associates, PLLC
Former Practice Administrator at Sweetwater Medical Associates, PLLC (2015–2021) and Operations Manager at Houston Methodist since May 2022, where the profile describes leading multi-site, multi-specialty physician operations supporting 40+ providers and 100+ staff and overseeing budgeting, cost control and revenue cycle optimization.
Pamela Conrad
LinkedInExperience: Vice President, Physician Practice Operations, Mischer Neuroscience Associates, Physicians of Texas · Memorial Hermann Health System
Vice President, Physician Practice Operations, Mischer Neuroscience Associates, Physicians of Texas at Memorial Hermann Health System since March 2024, former Associate Vice President, Physician Practice Operations, Mischer Neuroscience Associates there (2022–2024) and former Vice President of Practice Operations at Village Medical (2019–2022). The profile describes ambulatory care administration and leadership experience, including planning, infrastructure development and implementation work.
Patti Holston
LinkedInExperience: Regional Director, Physician Practices · Healogics, LLC.
Former Regional Director, Physician Practices at Healogics, LLC. (2021–2024) and Vice President Operations at Cary Medical Management since July 2024, a company the profile describes as providing primary care services. The profile also lists Regional VP Regional Director of Operations at Women's Care (2019–2020).
Suzanne Phan
LinkedInExperience: Vice President Practice Operations · Catalyst Physician Group
Vice President Practice Operations at Catalyst Physician Group since April 2024, which the profile describes as a medical practices company, alongside a Chief Operating Officer role at Village Health Partners listed since 2020. The profile also lists Vice President of Operations at Reston Hospital (2016–2019) and Assistant Administrator at Reston Hospital Center (2014–2016).
Choose the right perspective
Match the person's setting to yours, since running practices inside a hospital-owned medical group differs from running an independent physician group. Also match the scope of the role, from a single practice to a regional or system-wide portfolio of clinics.
Questions to take into the conversation
- 01How do you set staffing levels and provider schedules across clinics to keep patient access high and costs under control?
- 02Which revenue cycle measures do you watch most closely for a physician practice, and how have you improved them?
- 03How do you bring a newly acquired or newly opened practice into an existing medical group's operations?
Reaching physician practice management experts
How can I contact one of these physician practice management experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Texas Health Resources, Wellstar Health System and Children's Healthcare of Atlanta, based on profile data retrieved on October 3, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach physician practice management experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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