Supply chain operations
10 process excellence programs experts
These ten leaders have run process excellence, operational excellence and continuous improvement programs in their own roles. A reader can learn from them how companies build continuous improvement programs and develop Lean Six Sigma talent.
Professionals to explore
01—10Christine Bonacci
LinkedInExperience: Sr. Director, Competitive Continuous Improvement Leader & Lean Six Sigma Champion · Eli Lilly and Company
Former Sr. Director, Competitive Continuous Improvement Leader & Lean Six Sigma Champion at Eli Lilly and Company (2014–2023). The profile describes coaching and mentoring teams and senior leaders as a Lean Six Sigma Champion and Black Belt to solve complex business problems. Former AVP, Maintenance at ImClone Systems, a wholly-owned subsidiary of Eli Lilly and Company (2011–2014).
Courtney Tozzo, MS, PMP, LSSBB
LinkedInExperience: Global Director of Continuous Improvement · Catalent
Former Global Director of Continuous Improvement at Catalent (2022–2025), where the profile describes transforming business-critical sites into Lean centers of excellence and overseeing the overall CI program for the PCH segment. Director of Lean Transformation, Zydis at Catalent since July 2025.
Frank Dudzik
LinkedInExperience: Director Operational Excellence · Baxter International Inc.
Former Director Operational Excellence at Baxter International Inc. (2019–2025), where the profile describes leading a team of professionals in implementing and sustaining operational excellence initiatives across the organization. Former Sr. Manager Operational Excellence (2018–2019) and Engineering Manager (2011–2018) at Baxter International Inc.
Germán Bajo
LinkedInExperience: Director Network Operational Excellence Lead - M&Q · Eli Lilly and Company
Director Network Operational Excellence Lead - M&Q at Eli Lilly and Company since January 2024, and former Associate Director Operational Excellence - M&Q (2019–2024) and Lean 6 Sigma Master Black Belt (2011–2019) there. The profile describes leading initiatives that integrate Lean thinking, digital enablement and organizational change management in a global manufacturing environment.
Jeff Porada
LinkedInExperience: Global Director, Continuous Improvement · Creation Technologies
Global Director, Continuous Improvement at Creation Technologies since January 2021 and former Global Director, Lean Six Sigma - Corporate Risk Office at Jabil (2018–2020). The profile describes producing financial savings and improving operational performance through process improvement and change management methodologies. Former Director, Business Process Re-Engineering at Jabil (2012–2016).
Kelly Kujan
LinkedInExperience: VP of Operational Excellence · Mylan
Former VP of Operational Excellence at Mylan (2015–2017), Sr Director of Global Supply Chain & Quality Business Excellence at Edwards Lifesciences (2017–2022) and Sr Director of Continuous Improvement at Catalent (2022–2024). The profile describes managing multi-million dollar project portfolios and complex Operational/Business Excellence programs across multiple sites worldwide.
Lisa Hermann
LinkedInExperience: Director Process Excellence · Holmes Murphy
Director Process Excellence at Holmes Murphy since September 2024, where the profile describes leading business process management (BPM). Former Process Engineering Director for Consumer Lending Business Process Management - Servicing at Wells Fargo (2022–2024) and Continuous Improvement Senior Consultant at Kum & Go (2017–2019).
Onil Joshi
LinkedInExperience: Head of COE OPPR (Lean Transformation) & Site Head Process Excellence, MAERSK GSC, China · A.P. Moller - Maersk
Former Head of COE OPPR (Lean Transformation) & Site Head Process Excellence, MAERSK GSC, China at A.P. Moller - Maersk (2012–2016) and Asst. General Manager, Process Excellence there (2010–2012). Director, Head of Continuous Improvement, Maersk GSC since March 2026. The profile describes building processes and value chains through tech-enabled excellence and executive coaching.
Paul Ducey
LinkedInExperience: Director of Process Excellence · Solar Cannabis Co.
Director of Process Excellence at Solar Cannabis Co. since July 2025 and former Sr. Manager of Applied Sciences & Integrated Operations (2024–2025) and Process Innovation Manager (2023–2024) there. The profile describes leading continuous improvement and building software and AI systems for operations such as demand planning and scheduling.
Shannon Walton
LinkedInExperience: Director Operational Excellence · WestRock Company
Former Director Operational Excellence (2019–2022), Senior Director Global Operational Excellence (2022–2024) and Lean Six Sigma Master Black Belt (2016–2019) at WestRock Company. The profile describes teaching and coaching black belts and green belts in Lean Six Sigma and Design for Lean Six Sigma and developing customized training materials.
Choose the right perspective
Match the person's setting to yours: someone who ran programs across manufacturing sites suits questions about plant-level Lean and Six Sigma deployment, while someone in services or shared operations suits questions about business process management in offices. Also consider whether you need help launching a program or reviving a stalled one, and look for a person whose roles match that stage.
Questions to take into the conversation
- 01How do you choose the first improvement projects so the program earns credibility quickly?
- 02How do you train and certify belts, and how do you keep trained people using the methods afterward?
- 03How do you measure and report the savings from a continuous improvement program so finance accepts them?
Reaching process excellence programs experts
How can I contact one of these process excellence programs experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Eli Lilly and Company, Catalent and Baxter International Inc., based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach process excellence programs experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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