Insurance
10 property claims management experts
These ten professionals have managed or led property claims teams at insurance companies, from claims managers to heads of property claims. A reader can learn how insurers organize property claims work and manage the adjusters who handle it.
Professionals to explore
01—10Angela Hensley, CPCU
LinkedInExperience: VP and Sr. Field Manager - Property Claims · Liberty Mutual Insurance
VP and Sr. Field Manager - Property Claims at Liberty Mutual Insurance, listed from 2017 to the present. The profile describes leading an operation of 950 employees handling property field and large loss claims for personal lines and commercial lines customers. Former AVP and Manager Safeco Property Claims at Liberty Mutual Insurance (2014–2017).
Brent Baxter, CPCU, AIC
LinkedInExperience: Assistant Vice President, Commercial Property Claims Manager · Zurich North America
Assistant Vice President, Commercial Property Claims Manager at Zurich North America since May 2023, and Property Claims Manager there since August 2019. The profile describes managing a fully remote team of executive and general adjusters who handle large property and auto claims across the United States. Former Property Claims Supervisor at Pekin Insurance (2013–2015).
David Condon
LinkedInExperience: Head of Property Claims - West Zone · Farmers Insurance
Head of Field Property Claims at Farmers Insurance since January 2026, and former Head of Property Claims - West Zone there (2013–2026). Other listed Farmers Insurance roles include Large Loss Zone Manager Western Property Field Claims (2012–2013) and Field Property Claims Zone Manager for California (2007–2012).
Gerald Kissner
LinkedInExperience: SVP, Head of Property Claims · Arch Insurance Group Inc.
SVP, Head of Property Claims at Arch Insurance Group Inc. since May 2023, and former SVP, Head of Property Claims at Core Specialty Insurance Holdings, Inc. (2021–2023). Other listed roles include Claim Technical Officer - Property & Marine Claims (2018–2021) and Head of Property Large Loss Group (2014–2018) at CNA Insurance.
Kendall Kramer
LinkedInExperience: Claims Manager Property & Casualty · State Farm Fire & Casualty
Claims Manager Property & Casualty at State Farm Fire & Casualty, a role listed from 1998 to the present. The profile describes leading 6-11 claim specialists in the timely, quality investigation and disposition of residential and commercial property claims, and guiding the team in handling large losses and complex litigation.
Michael Rue
LinkedInExperience: Commercial Property Claims Manager · The Hartford
Commercial Property Claims Manager at The Hartford since December 2018, where the profile describes serving as manager of The Hartford's Commercial Property Claim Center, a national operation. Former Property Claims Quality Manager (2016–2018) and Property Claim Manager (2012–2015) at The Hartford.
Robert Gomez
LinkedInExperience: Large Loss Property Claims Manger - Commercial, E&S and Specialty · Nationwide
Large Loss Property Claims Manger - Commercial, E&S and Specialty at Nationwide since November 2021, and former Large Loss Property Claims Manager - Personal Lines there (2019–2021). Other listed Nationwide roles include Large Loss Property Claims Adjuster - Commercial Lines (2016–2019) and Large Loss Property Claims Adjuster - Personal Lines (2007–2016).
Scott Mull, CPCU
LinkedInExperience: Director Property Claims · Central Insurance
Director Property Claims at Central Insurance since September 2020, and former Large Loss Property Claims Manager there (2019–2020). Other listed Central Insurance roles include P&C Property Claims Supervisor Senior Property Specialist (listed from 2015 to the present). The profile describes a background handling and leading personal and commercial lines property and casualty claims.
Sean Baldini
LinkedInExperience: Property Claims Manager · Farmers Insurance
Property Claims Manager at Farmers Insurance since January 2024, where the profile describes serving as lead manager of the East Zone Water Fire Smoke department, overseeing 8 supervisors and 60-65 claims adjusters. Former Property Claims Supervisor at Farmers Insurance (2021–2024).
Teresa Urban
LinkedInExperience: Senior Vice President Property Claims · Palomar
Senior Vice President Property Claims at Palomar since February 2026, and former Vice President Property Claims (2023–2026) and Vice President Claims (2021–2023) there. The profile describes leading complex commercial property, inland marine, residential property and flood portfolios, with accountability for severity management and reserving integrity.
Choose the right perspective
Match the person's lines of business to yours, since residential, commercial and specialty property claims are handled differently. Also decide whether you need someone who has run a property claims organization or someone who has managed a single team of adjusters day to day.
Questions to take into the conversation
- 01How do you decide which property claims go to field adjusters, desk adjusters or a large loss team?
- 02How do you prepare a property claims team for a catastrophe event that brings a surge of claims?
- 03Which measures do you use to judge the quality and speed of property claims handling?
Reaching property claims management experts
How can I contact one of these property claims management experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Liberty Mutual Insurance, Zurich North America and Farmers Insurance, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach property claims management experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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