10 Quest Diagnostics regional operations leaders

Regional Vice President, Operations, Vice President of Laboratory Operations, West Region and Regional Director - West are among the current titles held by these Quest Diagnostics regional operations leaders, who run or have run regions for the company. A reader can learn how regional operations leaders run their areas at Quest Diagnostics from people who have held the role.

10 professionals1 companyData retrieved October 21, 2026

Professionals to explore

  1. Cynthia Beltzer

    Experience: Senior Director Great MidWest Customer Operations · Quest Diagnostics

    Cynthia Beltzer has been Senior Director Great MidWest Customer Operations at Quest Diagnostics since November 2021, based in Loveland, Colorado. At Quest Diagnostics, Cynthia Beltzer also held Senior Regional Director Patient Services, Midwest (2016 to 2021) and SW Region Patient Services Director (2013 to 2021), and lists Director, Client Operations from 2004.

  2. Geoff Albrecht

    Experience: Regional Vice President- Northeast · Quest Diagnostics

    Geoff Albrecht held the title Regional Vice President- Northeast at Quest Diagnostics from September 2019 to May 2026, where the highlight describes full P&L responsibility and regional support to 9,000 operations employees across 14 states. Geoff Albrecht was also Regional Vice President- North Region at Quest Diagnostics (2013 to 2019) and is now Senior Vice President & General Manager- Global Diagnostics at Quanterix.

  3. Jason Ritter

    Experience: Regional Director - West · Quest Diagnostics

    Jason Ritter has been Regional Director - West at Quest Diagnostics since March 2020, based in Los Angeles, and also lists Regional Director of Business Operations at Quest Diagnostics from 2015, where the highlight says the role oversees a $1.2B lab operation. Jason Ritter also lists Regional Director of Process Improvement roles at Quest Diagnostics from 2006.

  4. Jenny D.

    Experience: Regional Operations Director, Professional Lab Services · Quest Diagnostics

    Jenny D. has held the title Regional Operations Director, Professional Lab Services at Quest Diagnostics since October 1994, based in Montclair, New Jersey, with the role listed in Clifton, New Jersey. The profile also lists East Region Hospital Lab Leader and Director of Anatomic Pathology roles at Quest Diagnostics from 1994 with no end date.

  5. Kelly Cupp

    Experience: Regional Director of AP Operations, South · Quest Diagnostics

    Kelly Cupp has been Regional Director of AP Operations, South at Quest Diagnostics since March 2014, based in Knoxville, Tennessee, and the highlight describes responsibility for Anatomic Pathology Operations in the South Region. Kelly Cupp also lists Vice President of Anatomic Pathology at Solstas Lab Partners from 2010 and earlier held Vice President Anatomic Pathology at Carilion Labs (2008 to 2010).

  6. Maria P Ortega

    Experience: Regional Vice President, Operations · Quest Diagnostics

    Maria P Ortega has held the title Regional Vice President, Operations at Quest Diagnostics since 2013, based in Tampa, Florida, and also lists Director, Network Optimization at Quest Diagnostics from 2012. At Quest Diagnostics, Maria P Ortega was also Managing Director (2006 to 2012) and Business Director, Caribbean (2004 to 2006).

  7. Mark Richardson

    Experience: Vice President of Laboratory Operations, West Region · Quest Diagnostics

    Mark Richardson has been Vice President of Laboratory Operations, West Region at Quest Diagnostics since March 2015, based in the Los Angeles area. Mark Richardson was earlier Associate Vice President, Director of Operations at Labcorp (1997 to 2015).

  8. Marla Kouche

    Experience: Vice President and General Manager Minnesota · Quest Diagnostics

    Marla Kouche has been Vice President and General Manager Minnesota at Quest Diagnostics since March 2025, and the highlight says the role covers the State of Minnesota and a partnership with Allina Health Systems. At Quest Diagnostics, Marla Kouche was also Vice President-National Customer Services and Solutions (2023 to 2025) and held Executive Director roles from 2007 to 2024.

  9. Mila C. Lopez

    Experience: Director, Lab Operations - West Region · Quest Diagnostics

    Mila C. Lopez holds the title Director, Lab Operations - West Region at Quest Diagnostics, listed from 1987 to the present, and is based in Arcadia, California. The profile headline describes the role as Director, Laboratory Operations, Western Region at Quest Diagnostics.

  10. Patricia O'Brien

    Experience: VP of Operations, Midwest Region · Quest Diagnostics

    Patricia O'Brien held the title VP of Operations, Midwest Region at Quest Diagnostics from January 2013 to March 2018, based in Lenexa, Kansas, and the highlight says the role covered Midwest Operations including Denver and Lenexa. At Quest Diagnostics, Patricia O'Brien was also Managing Director (2007 to 2013) and Director of Laboratory Operations (1999 to 2007).

Choose the right perspective

Match the person's scope to your question, since laboratory operations, customer and patient services, and regional general management roles see different parts of the work. Check the region and dates on each role, so that questions about a particular area or period go to someone who covered it.

Questions to take into the conversation

  1. 01How do you split your time between the different sites and teams you oversee?
  2. 02What measures do you review first each week to judge how your region is performing?
  3. 03How do you balance turnaround time, staffing and cost when test volume shifts across your region?

Reaching Quest Diagnostics regional operations leaders

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About this directory

This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.

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