10 Salesforce operations leaders
Senior Vice President, Operations (Office of the CEO), Vice President, Business Operations, VP, Platform Cloud COO and VP Technology Planning and Operations are among the current titles held by these Salesforce operations leaders. A reader can learn how operations leaders work at Salesforce from people who have held the role.
Professionals to explore
Alison Walton
LinkedInExperience: Vice President, Operations · Salesforce
Alison Walton has been Vice President, Operations at Salesforce since February 2026, based in Los Gatos, California. At Informatica, Alison Walton lists GVP, Global Customer Operations from 2024 to 2026 and Vice President, Business Operations from 2018 to 2024.
Ashley Roosevelt
LinkedInExperience: Vice President, Business Operations · Salesforce
Ashley Roosevelt has been Vice President, Business Operations at Salesforce since May 2022, based in San Francisco. Ashley Roosevelt also lists Senior Director, Business Operations at PayPal from 2019 to 2022 and Senior Manager at Deloitte from 2011 to 2019.
Darryl Austin
LinkedInExperience: VP Technology Planning and Operations · Salesforce
Darryl Austin has been VP Technology Planning and Operations at Salesforce since October 2022, and the profile says the role contributes to enterprise architecture and program management. At Salesforce, Darryl Austin also lists Senior Director, Technical Program Management from 2020 to 2022 and Director, Technical Program Management from 2016 to 2020.
Erin McNamara, MBA, LEED GA
LinkedInExperience: Vice President, REWS Business Operations and Strategic Initiatives · Salesforce
Erin McNamara has been Vice President, REWS Business Operations and Strategic Initiatives at Salesforce since February 2026 and was Senior Director, REWS Business Operations & Strategic Initiatives there from 2023 to 2026, based in San Francisco. The profile says Erin McNamara leads the Real Estate and Workplace Services Business Operations and Strategic Initiatives group.
Kendra Carter
LinkedInExperience: Vice President Strategy & Operations · Salesforce
Kendra Carter has been Vice President Strategy & Operations at Salesforce since November 2024, based in the Boston area, with a headline naming Customer Success Operations. At Salesforce, Kendra Carter also lists Chief of Staff from 2022 to 2024 and Senior Director, Success Strategy & Programs from 2020 to 2022.
Paul Gross
LinkedInExperience: Vice President, Professional Services Operations - Workforce Planning and Resource Management · Salesforce
Paul Gross has been Vice President, Professional Services Operations - Workforce Planning and Resource Management at Salesforce since February 2026, based in Vienna, Virginia, and was Sr. Director, Professional Services Operations - Workforce Planning and Resource Management there from 2022 to 2026. Paul Gross also lists Managing Director, Delivery Governance and Business Operations at Acumen Solutions from 2017 to 2022.
Scott Johnson
LinkedInExperience: Vice President Operations · Salesforce
Scott Johnson has been Vice President Operations at Salesforce since December 2022, based in the Washington DC-Baltimore area, with a headline reading Vice President of Engineering and Operations at Salesforce. Scott Johnson also lists Program Vice President, Software Development programs. Intelligence and Homeland Security Division at General Dynamics Information Technology from 2018 to 2022.
Shadi Vaziri Murillo
LinkedInExperience: VP, Platform Cloud COO · Salesforce
Shadi Vaziri Murillo has been VP, Platform Cloud COO at Salesforce since May 2023, based in San Francisco. At Salesforce, Shadi Vaziri Murillo also lists Chief Of Staff to EVP & GM of Platform from 2022 to 2023, Sr. Dir, Platform Strategy and Operations from 2021 to 2022 and Sr Dir, Chief Of Staff from 2019 to 2021.
Shane Corcoran MD, MBA
LinkedInExperience: Senior Vice President, Operations (Office of the CEO) · Salesforce
Shane Corcoran has been Senior Vice President, Operations (Office of the CEO) at Salesforce since March 2026, based in San Francisco. Shane Corcoran also lists Senior Vice President, Strategy, Operations & Communications at Parker Institute from 2021 to 2026 and Chief Of Staff to the Chief Medical Officer & Product Development Organization, Genentech/Roche at Genentech from 2020 to 2021.
Sudeep Kancherla
LinkedInExperience: Vice President, Enterprise Operations APAC · Salesforce
Sudeep Kancherla has been Vice President, Enterprise Operations APAC at Salesforce since August 2020, based in Hyderabad, India, with a headline reading Vice President, APAC Business Technology. At Salesforce, Sudeep Kancherla also lists Senior Director, Enterprise Operations APAC from 2020 to 2021 and Senior Director, Salesforce Platform Specialists from 2018 to 2020.
Choose the right perspective
Match the person's area, such as business operations for a product group, a region's enterprise operations, workplace services or professional services, to the decision you face. Check when each role started, since several of these leaders joined Salesforce or took on their current titles recently.
Questions to take into the conversation
- 01What did you focus on first when you took on your operations role at Salesforce?
- 02How do you decide which operating metrics and reviews a business group should run on?
- 03What has your own work at Salesforce taught you about planning and resourcing across teams?
Reaching Salesforce operations leaders
How can I contact one of these Salesforce operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: Salesforce, based on profile data retrieved on October 25, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach Salesforce operations leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these Salesforce operations leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.