10 Shake Shack operations directors
Regional Director of Operations, Area Director and Director, Operations Systems are among the roles held by these ten Shake Shack operations directors. A reader can learn how operations directors work at Shake Shack from people who have held the role.
Professionals to explore
Anthony Morales
LinkedInExperience: Regional Director of Operations · Shake Shack
Anthony Morales has been Regional Director of Operations at Shake Shack since August 2026, based in Las Vegas. Anthony Morales was Area Director of Operations at Shake Shack from 2019 to 2026 and General Manager there from 2017 to 2019, after working as Market Director at P.F. Chang's.
Carl McClure
LinkedInExperience: Former Regional Director of Operations · Shake Shack
Carl McClure is a former Regional Director of Operations at Shake Shack, a role held from April 2023 to April 2025, based in the Greater Phoenix Area. Carl McClure was Area Director Of Operations at Shake Shack from 2017 to 2023 and has been District Sales Manager at Shamrock Foods Company since August 2025.
Damon Cordova
LinkedInExperience: Area Director · Shake Shack
Damon Cordova has been Area Director at Shake Shack since March 2025, based in the New York City area. Damon Cordova was Senior General Manager (Multi Unit) at Shake Shack from 2022 to 2025 and General Manager there from 2016 to 2022, after manager roles at The Cheesecake Factory.
Heather Jean Robins
LinkedInExperience: Area Director · Shake Shack
Heather Jean Robins has been Area Director at Shake Shack since February 2025, based in Seattle. Heather Jean Robins held the titles Director of Operations (2024 to 2025) and District Leader (2022 to 2025) at Metcalf Coffee, and Restaurant General Manager (2018 to 2022) and Operations Manager (2015 to 2018) at Raising Cane's Chicken Fingers.
Michael Boyan
LinkedInExperience: Director, Operations Systems · Shake Shack
Michael Boyan has been Director, Operations Systems at Shake Shack since February 2022, based in the New York City area. Michael Boyan was Senior Manager, Digital Operatons and Manager, Digital Operations at Shake Shack from 2019 to 2022, after working as General Manager and Assistant General Manager in its restaurants.
Michael Tebo
LinkedInExperience: Regional Director of Operations · Shake Shack
Michael Tebo has been Regional Director of Operations at Shake Shack since April 2025, based in Aliso Viejo, California. Michael Tebo was Sr. Director of Operations Processes & Development and Director of Operations and Project Management at Sizzler USA, and earlier worked as Regional Manager at Sizzler USA.
Michelle Dahse
LinkedInExperience: Regional Director of Operations · Shake Shack
Michelle Dahse has been Regional Director of Operations at Shake Shack since September 2026, based in Cedar Park, Texas, and has held the title Area Director there since 2023. Michelle Dahse was Vice President at Via 313 Pizza from 2021 to 2023 and earlier held the title Director Of Operations at Chili's.
Rebekah McNamar
LinkedInExperience: Area Director · Shake Shack
Rebekah McNamar has been Area Director at Shake Shack since February 2024, based in the Atlanta area. Rebekah McNamar held the titles Multi Unit Managing Partner & New Restaurant Support (2018 to 2024) and Certified Training Manager Partner (2012 to 2024) at Raising Cane's Chicken Fingers, and was Training General Manager at Jason's Deli from 2005 to 2013.
Thomas Hunton
LinkedInExperience: Regional Director of Operations · Shake Shack
Thomas Hunton has been Regional Director of Operations at Shake Shack since October 2022, based in Philadelphia. Thomas Hunton was Area Director at Shake Shack from 2016 to 2023 and General Manager there from 2012 to 2016, after front of house operations and management work at Garces Group.
Will Poppe
LinkedInExperience: Regional Director of Operations Northeast · Shake Shack
Will Poppe has been Regional Director of Operations Northeast at Shake Shack since February 2025, based in Paramus, New Jersey, and also lists the title Area Director there since 2017. Will Poppe earlier worked as Senior General Manager and General Manager at Shake Shack and describes the work as developing leaders of hospitality.
Choose the right perspective
Match the person's scope, such as a region of restaurants, a single area or the systems that restaurant teams use, to the question you bring. Check when each person's current role started, since several took it on only recently.
Questions to take into the conversation
- 01How do you decide which operating changes to test in a few restaurants before rolling them out more widely?
- 02What did you change first when you took on your current operations role, and what happened?
- 03How do you develop general managers into multi-unit leaders?
Reaching Shake Shack operations directors
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.