Ecommerce software
10 Shopify operations leaders
These ten current and former Shopify operations leaders include a vice president of operations, a former VP of global operations and directors of operations for teams such as the Shopify Fulfilment Network, the Office of the CEO and support delivery. Readers can learn how Shopify runs operations across revenue, support, fulfilment, data and R&D, and its executive offices.
Professionals to explore
01—10Anne Fauvre-Willis
LinkedInExperience: Vice President, Operations · Shopify
Vice President, Operations at Shopify since 2026; her profile says the role covers Revenue, Biz Ops / S&O and a few other general operations teams across Shopify. Her other Shopify roles include Director, Revenue Operations (2025–2026), Director, Talent (Talent Systems, People Strategy & Ops, Total Rewards) (2024–2025) and Director, Trust & Safety (2023–2024), and she was Vice President, Marketplace and Trust at OpenSea (2021–2023).
Denise Brass
LinkedInExperience: Director - Support Delivery Operations · Shopify
Director - Support Delivery Operations at Shopify since 2026 and Director - Workforce Planning at Shopify since 2025. Her other Shopify roles include Senior Manager Global Workforce Planning (since 2021), Workforce Planning Experience Manager (2020–2021) and Workforce Manager (2019–2020), and her profile describes her as an experienced workforce planning leader.
James De Reuck
LinkedInExperience: Director of Revenue Operations · Shopify
Former Director of Revenue Operations at Shopify (2023–2026). His profile also lists Senior Director, Sales Effectiveness Business Applications GTM (2021–2023), Senior Director, Revenue Operations WW Marketing & Operations (2013–2021) and Director, Sales Capability Transformation (2011–2013) at Microsoft.
Jessica Orellana, PMP
LinkedInExperience: Director of Operations · Shopify
Director of Operations at Shopify since 2026; her profile headline places the role in Data and Growth R&D. Her other Shopify roles include Head of Data & Growth R&D Operations (2026), Head of Data Operations (2024–2026) and Senior Business Operations Lead (2024), and her profile says she builds the operating systems and rhythms that let large, fast-moving organizations work.
Joe Strolz
LinkedInExperience: VP Global Operations, Core · Shopify
Former VP Global Operations, Core at Shopify (2021–2025); he has been VP Global Revenue & Support at Shopify since 2026 after serving as VP Global Support (2025–2026). His profile also lists VP Global Talent Acquisition (Interim) at Shopify (2024–2025) and describes leadership roles at Shopify, Snap, Microsoft and AOL/Verizon spanning organization leadership, business transformation and market expansion.
Maria Soares
LinkedInExperience: Director of Operations · Shopify
Director of Operations at Shopify since 2025, listed at Director level in the Operations department, and Creative Operations Lead at Shopify since 2022, a role in which her profile says she leads the Creative Operations team for Shopify Core Creative and Editions. Her profile also lists Sr. Manager Marketing and Creative Operations at Shopify (2024–2026) and Head of Creative Operations at Meta (2018–2021).
Meghan Herman
LinkedInExperience: Director of Operations, Shopify Fulfilment Network · Shopify
Director of Operations, Shopify Fulfilment Network at Shopify since October 2021, listed at Director level, after serving as Senior Lead, Organizational Operations, Shopify Fulfilment Network from November 2020 to October 2021 (listed at Lead level). Both roles on the profile sit within the Shopify Fulfilment Network.
Stewart Jones (Hannahan)
LinkedInExperience: Chief of Staff & Director of Operations, Office of the President · Shopify
Chief of Staff & Director of Operations, Office of the President at Shopify since 2025, listed at Director level, after serving as Chief of Staff to the President at Shopify (2022–2025). The profile also lists Director (2022) and Associate & Chief of Staff (2020–2022) at Brunswick Group.
Swati Trehan
LinkedInExperience: Director, Strategy & Operations, Core Products · Shopify
Former Director, Strategy & Operations, Core Products at Shopify (2021–2023) in London, where her profile says she led a team of 50+ covering product and business intelligence, product and GTM strategy, internal planning, resource management and communication, M&A and organization health. She has been Chief Operating Officer at Ema since 2023.
Victoria Barbosa
LinkedInExperience: Director, Operations Office of the CEO · Shopify
Director, Operations Office of the CEO at Shopify since 2026, listed at Director level in the Operations department. She has also been Senior Product Operations Lead, Merchant Services at Shopify since 2025, where her profile says she leads product ops teams within the Merchant Services and Shop portfolio, and was Senior Product Operations Lead, Retail (2022–2025).
Choose the right perspective
Match the leader's operations area, such as revenue operations, support and workforce planning, fulfilment or executive-office operations, to the problem you are working on. Check whether each Shopify role is current or ended before asking about recent practices.
Questions to take into the conversation
- 01How do you set up operating rhythms and planning cycles that keep a large, fast-moving organization aligned?
- 02How should support and workforce planning scale as merchant volume grows?
- 03What does an operations team inside a CEO's or president's office actually own, and how does it work with business units?
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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