Insurance
10 State Farm operations leaders
These ten people hold or have held vice president of operations roles at State Farm, covering auto and fire claims, catastrophe response, claims training, underwriting and enterprise operating models. A reader can learn how operations leaders build and run their teams at State Farm.
Professionals to explore
01—10Alison Diaz-Mountford
LinkedInExperience: Operations Vice President · State Farm
Operations Vice President at State Farm since June 2025 and former Vice President Operations there (2022–2025). Former Director - P&C Underwriting (2014–2020) at State Farm; the profile describes leading companywide personal and business lines operations, underwriting philosophy and modernization efforts.
Brian Truttmann
LinkedInExperience: Operations Vice President · State Farm
Operations Vice President at State Farm since January 2025. Former State Farm roles include Vice President Operations, P&C Claims (2021–2025), Leadership Enterprise Development Associate (2020–2021), Assistant Vice President, P&C Analytics (2018–2020) and Planning & Analysis Director (2013–2018).
Brianne Jones CPCU, CLU, FLMI
LinkedInExperience: Vice President Operations - P&C Claims and Claims Training · State Farm
Vice President Operations - P&C Claims and Claims Training at State Farm since August 2026, and Vice President Operations there since December 2025 after holding the same title from 2022 to 2025. The profile describes responsibility for State Farm's In-Office Fire Claims Operations and its Fire Direct Repair and Mitigation Programs. Former P & C Claims Director (2020–2022) at State Farm.
Greg Jones, CPCU, ChFC
LinkedInExperience: Operations Vice President · State Farm
Operations Vice President at State Farm since January 2025 and former Vice President Operations there (2016–2025). Former State Farm roles include Division Manager (2011–2015), Claims Consultant (2007–2010) and Section Manager (2005–2007); the profile describes a focus on strategic leadership and operational excellence.
Jaclyn Byers MBA, CPCU, ChFC, CLU, SCLA, AIC
LinkedInExperience: Vice President Operations · State Farm
Vice President Operations at State Farm since July 2025. Former State Farm roles include Leadership Executive Development Associate, P&C Claims - Total Loss & Salvage (2024–2025), Senior Operations Leader & Director - Auto Repair Program (2022–2024), P&C Corporate Claim Consultant (2018–2022) and Claim Operations Manager (2015–2018).
Jennifer Megargell Paucar CPCU CLU MSIM
LinkedInExperience: Vice President Operations- P&C Claims · State Farm
Vice President Operations- P&C Claims at State Farm since June 2024. Former State Farm roles include Leadership Executive Developmemt Associate - P&C Claims Injury (2023–2024), Director- Claims Business Technology (2022–2023), Claim Consultant (2021–2022) and Claims Division Manager (2020–2021).
John Christensen, CPCU, CLU
LinkedInExperience: Vice President Operations - P&C Claims · State Farm
Vice President Operations - P&C Claims at State Farm since August 2023; the profile describes responsibility for field property claims, including catastrophe. Former P&C Claim Director, Business Tech - Vendor Mgmt (2021–2023) and Claim Manager - Weather & Catastrophe (2015–2017) at State Farm.
Lyn Winter, CPCU, CLU
LinkedInExperience: Vice President Operations · State Farm
Vice President Operations at State Farm since January 2025; the profile describes executive leadership of auto claims operations focused on third party injury and litigation. Former Director (2023–2025), Claim Manager (2010–2023) and Claim Section Manager (2004–2010) at State Farm.
Margie Southard
LinkedInExperience: Vice President-Operations · State Farm Insurance Company
Vice President-Operations at State Farm Insurance Company since 2012, based in Austin; the profile describes oversight of personal lines auto and fire underwriting across ten states. Former Vice President of Operations-Underwriting (2009–2012) and Vice President Operations-HR (2006–2009) at State Farm.
Mark Mikel
LinkedInExperience: Vice President - Operations · State Farm
Former Vice President - Operations at State Farm (2021–2025); the profile says the role led modernization of operational platforms and operating models and prioritized technology portfolios for Underwriting and Claims. Vice President - Business Strategy & Transformation at State Farm since May 2025 and former Chief Operating Officer - State Farm Bank (2018–2020).
Choose the right perspective
Match the person to the part of operations behind your question, since claims operations leaders know injury, fire and catastrophe handling while underwriting and enterprise operations leaders know risk selection and operating models. Check each person's dates before asking how State Farm runs operations today.
Questions to take into the conversation
- 01How does a large insurer staff and manage claims operations when a catastrophe drives a surge in property claims?
- 02What operating metrics do insurance operations leaders watch most closely across auto and fire claims?
- 03How should an insurer modernize operational platforms for underwriting and claims without disrupting service?
Reaching State Farm operations leaders
How can I contact one of these State Farm operations leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 2 companies: State Farm and State Farm Insurance Company, based on profile data retrieved on October 7, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach State Farm operations leaders?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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