10 telehealth program operations experts

Experience: Executive Director, Mission Virtual Care · Mission Health

Telehealth Services Group Director at HCA Healthcare since 2025, and former Executive Director, Mission Virtual Care at Mission Health (2016–2025), where the profile describes providing leadership, development and strategic execution of Telehealth and Virtual Care services across Mission Health. Former Manager, Telehealth at Mission Health (2011–2016).

Experience: Director of Virtual Care Services · BJC Health Systems

Director of Virtual Care Services at BJC Health Systems since 2024, leading the Virtual Care Services team for the East (BJC in St. Louis) and West (Saint Lukes in KC) regions and focused on growing virtual care programs across the system. Former Program Director Virtual Services at BJC Health (2019–2024).

Experience: Director Duke Telehealth Office · Duke Health

Sr. Director Nursing, Telehealth & Virtual Care Center at Duke Health since 2024, and former Director Duke Telehealth Office (2018–2026) and Associate Director Duke Telehealth (2016–2018) at Duke Health. The profile describes leading enterprise telehealth and virtual care strategy at Duke University Health System and an early leadership role in developing and scaling Duke Health's telehealth.

Experience: Director Virtual Care · CommonSpirit Health Mountain Region

Director Virtual Care at CommonSpirit Health Mountain Region since 2020, where the profile says he oversees virtual care for a region of 20 hospitals and hundreds of primary care and specialty care clinics. Former Telehealth Services Manager (2015–2020) and IT Systems Analyst (2013–2015) at Children's Hospital Colorado.

Experience: Telehealth Director · CHOC Children's

Telehealth Director at CHOC Children's since 2023 and former Telehealth Manager there (2019–2023); the profile describes developing and implementing new virtual programs and supporting, maintaining and optimizing live telehealth programs. Former Sr. Telehealth Analyst at St. Joseph Health (2016–2019) and Telehealth Project Manager II, Transformation Care Delivery at Kaiser Permanente (2015–2016).

Experience: Senior Director Virtual Care · Parkland Health

Senior Director Virtual Care at Parkland Health since 2024 and former Director of Virtual Care at Parkland Health (2019–2024). The profile says she leads the development and optimization of virtual programs at Parkland Health, resulting in improved patient access and satisfaction; her Parkland roles also include Transformational Initiatives Senior Project Manager (2013–2019).

Experience: Director - Virtual Care In Telehealth · MaineHealth

Director - Virtual Care In Telehealth at MaineHealth since 2025, and former Telehealth Program Manager Virtual Same Day Care Practice Manager at MaineHealth (2023–2025). The profile says she leads a fully virtual walk-in clinic while managing projects from initiation to implementation with cross-functional teams, including IT.

Experience: Director of Telehealth Operations · Yale New Haven Health

Director of Telehealth and Digital Patient Experience at Yale New Haven Health System since 2023. Former Director of Telehealth Operations (2023) and Director of Ambulatory Telehealth (2021–2023) at Yale New Haven Health, and Associate Director of Program Development at Yale University (2019–2020).

Experience: Executive Director , Telehealth Clinical Operations · Providence Health & Services

COO CNO Virtual Care and Digital Health at Providence since 2023, Executive Director, Telehealth Clinical Operations at Providence Health & Services since 2019 and Telehealth Director of Clinical Operations there since 2015. Former Director of Telehealth at Swedish (2012–2015) and Stroke and Telestroke Program Manager at Providence Swedish (2009–2012).

Experience: Director of Telemedicine and Virtual Hospital Services · Ochsner Health

Director of Telemedicine and Virtual Hospital Services at Ochsner Health since 2021; the profile headline reads Director of Ochsner Virtual Care Center, and the role covers ensuring quality of care and patient satisfaction and developing personnel and workforce for adequate staffing. Former Vice President Chief Operating Officer at Concerned Care Home Health and Hospice (2018–2021).