10 third-party claims administrator leaders
Vice president, TPA services, director of claims and senior vice president TPA operations are among the current titles held by these third-party claims administrator leaders. A reader can learn how third-party claims administrator leaders approach their work from people who have held the role.
Professionals to explore
Christina Potter, HIA, PHIAS, FHIAS
LinkedInExperience: Vice President of TPA Operations · Netmark Business Services
Christina Potter has been Vice President of TPA Operations at Netmark Business Services since October 2025, and the profile describes a background in claims adjudication and third-party administration. Christina Potter was TPA Program Manager at Netmark Business Services from 2024 to 2025 and Manager, Implementation and System Configuration at International Benefits Administrators from 2022 to 2023.
Irene Negrete
LinkedInExperience: Vice President, TPA Services · Vanguard Claims Administration
Irene Negrete has been Vice President, TPA Services at Vanguard Claims Administration in San Antonio, Texas since January 2022, with a profile headline that names the same role. Irene Negrete was Vice President of TPA Operations at IAS Claim Services from December 2013 to January 2022.
Jason Hutto
LinkedInExperience: Vice President Claims and Litigation · Contract Claims Services, Inc. (CCSI)
Jason Hutto has been Vice President Claims and Litigation at Contract Claims Services, Inc. (CCSI) in Dallas since January 2019. Jason Hutto was Asst. Vice President of Claims and Litigation at Contract Claims Services, Inc. (CCSI) from 2018 to 2019, Claims and Litigation Manager at Contract Claims Services, Inc. (CCSI) from 2009 to 2017 and Senior Claims Supervisor at Contract Claims Services, Inc. (CCSI) from 1999 to 2009.
Jennifer Jordan - CWC, CWCL
LinkedInExperience: Director of Claims · INVO CLAIMS ADMINISTRATORS
Jennifer Jordan has been Director of Claims at INVO CLAIMS ADMINISTRATORS since March 2025, with a profile headline naming workers' compensation. Jennifer Jordan was Claims Manager at Accident Insurance Company, Inc. from 2024 to 2025, Claims Services Manager at Nixer Comp from 2021 to 2023 and Senior Claims Examiner, CWCL at Sedgwick from 2019 to 2021.
Kelly Permar
LinkedInExperience: Third Party Administrator - Director of Claims · V+A Risk Services
Kelly Permar has been Third Party Administrator - Director of Claims at V+A Risk Services in the Toledo, Ohio area since August 2024. Kelly Permar was Third Party Administrator Sr. Claims Manager at V+A Risk Services from 2021 to 2024, Claims Administrator II at HCR ManorCare from 2019 to 2021 and Workers' Compensation Administrator at Canberra Corporation from 2002 to 2013.
Lynette Rodriguez
LinkedInExperience: Vice President of Claims Operations · Sage TPA
Lynette Rodriguez has been Vice President of Claims Operations at Sage TPA in El Paso, Texas since June 2026 and also lists Implementation Specialist at Sage TPA from January 2024. Lynette Rodriguez was Client Operations Manager at Assured Benefits Administrators from 2023 to 2024 and Claims Manager at Assured Benefits Administrators from 2022 to 2023.
Matt Osterhaudt
LinkedInExperience: Vice President and Director of TPA/DCA Programs · Property Loss Services, Inc. dba PLS Claims
Matt Osterhaudt has been Vice President and Director of TPA/DCA Programs at Property Loss Services, Inc. dba PLS Claims since June 2025. Matt Osterhaudt was Executive Vice President, Delegated Authority at TheBest Claims from 2021 to 2024, Vice President and National TPA Manager at Bridgewater Group from 2013 to 2021 and Claims Manager at Amica Insurance from 1988 to 2009.
Nicole D Goral
LinkedInExperience: Senior Vice President TPA Operations · Vanguard Claims Administration, Inc.
Nicole D Goral has been Senior Vice President TPA Operations at Vanguard Claims Administration, Inc. in the Charlotte area since February 2008 and also lists Division/Account Manager at Vanguard Claims Administration, Inc. from February 2008. Nicole D Goral was Account Supervisor at Vanguard Claims Administration from 2008 to 2010 and Claims Manager at Jimcor Agencies from 2002 to 2008.
Rebecca Gregg
LinkedInExperience: Director of Claims · Entrusted Administrators & Subrogation (EAS)
Rebecca Gregg has been Director of Claims at Entrusted Administrators & Subrogation (EAS) in Indianapolis since August 2025, with a profile headline naming TPA claims and operational leadership. Rebecca Gregg was Vice President of Casualty Claims at Blue Star Claims LLC in 2025, Casualty Claims Manager at Blue Star Claims LLC from 2023 to 2025 and Senior Liability Adjuster at Great West Casualty Company from 2021 to 2023.
Tiffany Yucha
LinkedInExperience: Director of Claims · EBMS
Tiffany Yucha has been Director of Claims at EBMS since May 2022, and the profile describes work with a third-party administrator on self-funded employer groups, multi-employer welfare arrangements and benefit trusts, including oversight of an operations team. Tiffany Yucha was Claims Manager at EBMS from 2020 to 2022 and Senior Account Executive at EBMS from 2016 to 2020.
Choose the right perspective
Pick the person whose own lines of coverage, client types and scope sit closest to the decision you face. Check the start dates of each role to see how recent the experience is.
Questions to take into the conversation
- 01What did you focus on first when you took on your current claims leadership role, and why?
- 02Which measures have you used to judge claims quality and service for the clients your teams handle?
- 03How have you staffed and trained claims teams as client programs grew in roles you have held?
Reaching third-party claims administrator leaders
How can I contact one of these third-party claims administrator leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Netmark Business Services; Vanguard Claims Administration and Contract Claims Services, Inc. (CCSI), based on profile data retrieved on October 22, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach third-party claims administrator leaders?
You choose the offer, starting at $5 per person. The offer is what the person receives, and Instant Expert's fee is added on top, so a $100 offer costs you $125. The fee is 20% of what you pay. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
Can an AI agent ask one of these third-party claims administrator leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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