10 TIAA operations leaders
Rashmi Badwe, Chief Operating Officer, Wealth Management at TIAA, is one of ten TIAA operations leaders listed here, alongside people who hold or have held vice president, managing director and senior director operations roles at the company. A reader can learn how operations leaders work at TIAA from people who have held the role.
Professionals to explore
Chris Spitler
LinkedInExperience: Senior Director, Head of TIAA Business Operational Effectiveness · TIAA
Chris Spitler has been Senior Director, Head of TIAA Business Operational Effectiveness at TIAA in Charlotte since January 2025, and the profile describes leading an enterprise-wide Business Operations Effectiveness Center of Excellence. Chris Spitler was Senior Director, Client Services – Head of Strategy & Business Execution at TIAA (2020–2025).
Dan Leyh
LinkedInExperience: Senior Director, Product Strategy & Operations · TIAA
Dan Leyh has been Senior Director, Product Strategy & Operations at TIAA in the Charlotte area since August 2025. Dan Leyh was Director, Integrated Strategic Planning at TIAA (2022–2025), VP, Strategy Consultant at Wells Fargo (2019–2022) and Manager, Business Planning and Strategy at Lowe's Companies, Inc. (2016–2019).
Evan Haggett
LinkedInExperience: VP, Investment Operations · TIAA
Evan Haggett has been VP, Investment Operations at TIAA in Charlotte, North Carolina since February 2012, a role the profile tags at vice president level in operations. Evan Haggett was Sr. Manager, Investment Accounting at TIAA (2004–2012), and the profile lists no other employer.
Janey Bell
LinkedInExperience: Vice President Operations · TIAA
Janey Bell has been Vice President Operations at TIAA in St. Louis since March 2016, and the profile headline reads Vice President, Trust Operations at TIAA. Janey Bell was a Business Consultant at TIAA (2011–2013), Manager, Investment Support at TIAA (1998–2011) and a Trust Officer at Guaranty Trust Company of Missouri (1990–1998).
Jason Chamberlain
LinkedInExperience: Director of Operations · TIAA
Jason Chamberlain has been Director of Operations at TIAA in Charlotte, North Carolina since June 2013. Jason Chamberlain was Director, Customer Service & Claims (Life and Retirement Divisions) at Symetra (2011–2013) and Vice President, Client Services at Wells Fargo (2007–2011).
Jean Seidel
LinkedInExperience: Managing Director Operations - Education Savings · TIAA
Jean Seidel has been Managing Director Operations - Education Savings at TIAA in Boston since October 2024, and also lists Senior Director, Operations, Tuition Financing Inc at TIAA since 2020 and Director, Operations, Tuition Financing Inc. at TIAA since 2015. Jean Seidel was Vice President, Projects & Investments at Brown Brothers Harriman (2011–2015).
Jeanine Starr
LinkedInExperience: Managing Director, Head of Brokerage Operations · TIAA
Jeanine Starr has been Managing Director, Head of Brokerage Operations at TIAA since June 2026. Jeanine Starr also held Sr Director Brokerage Operations (2023–2026), Sr. Director Brokerage Risk and Controls and Trading (2019–2024) and Director, Brokerage Risk and Controls (2018–2019) roles at TIAA.
Jonathan Branch
LinkedInExperience: Former Senior Director - Retirement Operations Strategy & Execution · TIAA
Jonathan Branch was Senior Director - Retirement Operations Strategy & Execution at TIAA (2017–2023) and has been Managing Director, Business Transformation at TIAA since May 2023. Jonathan Branch was Vice President - Auto Servicing Strategy & Execution at Citizens (2016–2017) and Assistant Vice President - Business Support and Project Implementation at Citizens Financial Group, Inc. (2013–2016).
Rashmi Badwe
LinkedInExperience: Chief Operating Officer, Wealth Management · TIAA
Rashmi Badwe has been Chief Operating Officer, Wealth Management at TIAA in the New York area since October 2022. Rashmi Badwe also held Executive Vice President, Head of Wealth Solutions and Investments (2021–2022) and SMD (TIAA) & EVP (TIAA Bank), Head of Operations and Customer Services for TIAA Financial Solutions (2012–2021) roles at TIAA.
Steve Klepack
LinkedInExperience: Senior Director, Wealth Management Operations & Execution · TIAA
Steve Klepack has been Senior Director, Wealth Management Operations & Execution at TIAA since May 2026, a role the profile tags at director level. Steve Klepack was VP, Operational Risk at Nuveen, a TIAA company (2023–2026) and Director, Middle Office at TIAA (2007–2016), and lists Vice President Trade Operations at Pequot Capital (2006–2007).
Choose the right perspective
Match the person's area, such as wealth management, investment, trust, brokerage, retirement or education savings operations, to the decision you face. Weigh how long each person has held the role and how close their work sits to your question.
Questions to take into the conversation
- 01How did you organize the operations team you led?
- 02What did you learn about keeping service operations accurate and compliant as volumes grew in your role?
- 03How did you decide which operational work to automate, keep in-house or move to partners?
Reaching TIAA operations leaders
How can I contact one of these TIAA operations leaders?
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About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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