Telecommunications
10 unified communications experts
These ten professionals have run unified communications inside their own companies, with unified communications or UC named in their job titles. A reader can learn how companies plan, run and change the communication platforms their employees rely on every day.
Professionals to explore
01—10Adrian Sovaila
LinkedInExperience: Head of Unified Communications · CMS UK
Head of Unified Communications at CMS UK since 2020, and Unified Communications Manager there (2017–2020). The profile describes leading projects at CMS UK such as the migration of over 10,000 mailboxes to the cloud and the transition from Skype for Business to Teams.
Dan Simpson
LinkedInExperience: Global Head of Unified Communications · HSBC
Global Head of Unified Communications at HSBC since 2020, where the profile says the role is responsible for UC products globally, including AV and meeting room technologies. Former Global Head of AV & Conferencing (2020) and Global Engineering Manager Video, Telephony & Conferencing (2017–2020) at HSBC.
Evelyn Jimenez
LinkedInExperience: Unified Communications Manager · ABB
Unified Communications Manager at ABB since 2024. The profile describes 15+ years driving IT infrastructure modernization projects and Unified Communication strategies for large and global organizations, with expertise in cloud solutions, telephony, contact centers, video conferencing and network architecture.
Jeremy Singleton
LinkedInExperience: Unified Communications Manager · Jack Henry
Unified Communications Manager at Jack Henry since 2022. Former Senior Unified Communications Engineer at TechnipFMC (2019–2022), where the profile says Singleton worked primarily with enterprise networks as a member of the Global UC Team, and Network & Communications Connectivity Lead at TechnipFMC (2018–2019).
John Byers
LinkedInExperience: IT Infrastructure Unified Communications Manager · Siemens Digital Industries Software
IT Infrastructure Unified Communications Manager at Siemens Digital Industries Software since 2022, and IT Infrastructure Conferencing Manager there since 2020. Former Unified Communications Architect at Siemens Digital Industries Software (2017–2020) and Unified Communications Engineer at Mentor Graphics (2000–2017).
John Pacheco
LinkedInExperience: Director - Global UC Service Management · Sanofi
Former Director - Global UC Service Management at Sanofi (2019–2021) and Head, Unified Communications Voice Solutions there (2013–2016); Service Owner - Voice at Sanofi since 2022. Former Head, Global Voice Operations (2017–2019) and Head, Enterprise Voice Services (2016–2017) at Sanofi. The profile describes a broad range of Unified Communications experience in delivering enterprise solutions and service management.
John Post
LinkedInExperience: Director Unified Communications · Guild Mortgage
Director Unified Communications at Guild Mortgage since 2023, and Telecom UC Manager there (2019–2023). The profile describes being responsible for the strategic vision of unified communications for the company, helping drive the branches to the future and allowing VOIP to change the landscape.
Michał Strzelecki
LinkedInExperience: Senior Manager Digital Unified Communications · HARMAN International
Former Senior Manager Digital Unified Communications (2022–2025), Manager, Unified Communications Architecture (2020–2022) and Unified Communication Architect (2016–2020) at HARMAN International. Director, Digital Infrastructure, Cloud & Foundation Services at HARMAN International since 2025.
Richard Gordon
LinkedInExperience: Unified Communications Manager & Lead Architect · The Depository Trust Clearing Corporation
Unified Communications Manager & Lead Architect at The Depository Trust Clearing Corporation since 2008. Former Multimedia Design Manager (2001–2008) and Telecommunications Manager (1996–2001) there. The profile describes skills in the design, implementation and management of large communication networks and in optimizing large, complex multi-vendor networks.
Robert Merkel
LinkedInExperience: Director - Unified Communications and Collaboration · MUFG
Former Director - Unified Communications and Collaboration at MUFG (2019–2023) and VP Voice Engineering at JPMorganChase (2008–2010). The profile describes developing tactical and long-term strategies to support evolving work environments for global investment banking firms and forging partnerships with business stakeholders across the organization.
Choose the right perspective
Match the person's environment to yours, since a global bank with trading and compliance needs runs communications differently from a company with many branch offices or a mostly remote workforce. Also decide whether you need help with strategy and vendor choices or with the hands-on work of migrating and operating a platform.
Questions to take into the conversation
- 01How did you decide between keeping on-premises telephony and moving voice to a cloud platform?
- 02What went wrong in your largest migration, and what would you plan differently next time?
- 03How do you measure call and meeting quality for users, and what do you do when it drops?
Reaching unified communications experts
How can I contact one of these unified communications experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including CMS UK, HSBC and ABB, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach unified communications experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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