Automotive manufacturing
10 warranty management experts
These ten professionals have held warranty management roles at vehicle, equipment and parts manufacturers. A reader can learn how manufacturers handle warranty claims and recover warranty costs from suppliers.
Professionals to explore
01—10Andrew Harp
LinkedInExperience: Warranty Audit Manager · Daimler Truck North America
Former Warranty Audit Manager at Daimler Truck North America (2018–2023), where the profile says Harp led a team of six employees. Warranty Business Manager at Rivian since 2025. Former Aftermarket Operations Controlling Manager at Daimler Truck North America (2023–2025) and Project & Warranty Controlling Manager at Demand Detroit (2013–2017).
Dennis van Geest
LinkedInExperience: Senior Warranty Manager · Toyota Automated Logistics
Senior Warranty Manager at Toyota Automated Logistics since 2025, where the profile describes shaping and leading the company's global warranty management, including claim handling, supplier recovery and cost control. Former Global Warranty Expert (2021–2024) and Warranty Manager (2019–2021) at Inalfa Roof Systems Group.
Henry Apodaca
LinkedInExperience: Manager, Warranty Review Center · Isuzu Commercial Truck of America, Inc.
Manager, Warranty Review Center at Isuzu Commercial Truck of America, Inc. since 2024, where the profile describes managing day-to-day operations of the center and supervising staff, including performance review of claims analysis against policy and procedure standards. Former Warranty & Training Specialist there (2022–2024) and Warranty Specialist at Isuzu North America (2014–2022).
Jennifer Jones Wheeler
LinkedInExperience: Global Lifetime Warranty Chief · Ford Motor Company
Former Global Lifetime Warranty Chief at Ford Motor Company (2018–2026), where the profile describes leading global warranty strategy, issue resolution, supplier recovery, critical concern management and part return operations for Ford and Lincoln vehicles. Former North America Warranty Spend Manager at Ford Motor Company (2010–2022).
Jose Urquia
LinkedInExperience: Senior Manager, Supplier Warranty · Nissan Motor Corporation
Senior Manager, Supplier Warranty at Nissan Motor Corporation since 2024, where the profile describes managing a staff of managers, engineers, analysts and contractors responsible for supplier warranty investigation, liability rate setting and negotiation. Former Manager, TCS Dealers Warranty Compliance & Training at Nissan Motor Corporation (2021–2024).
Keaton Weisenborn
LinkedInExperience: Warranty Manager · Daimler Truck North America
Warranty Manager at Daimler Truck North America since 2022 and Claims Management Supervisor there since 2019, with both listed as current. Former Senior Warranty Analyst at the same company (2015–2017), a role the profile describes as managing supplier warranty recovery for major component systems such as axles, drive-shafts and transmissions.
Krystle Modina
LinkedInExperience: Senior Warranty Manager · Johnson Controls
Former Senior Warranty Manager at Johnson Controls (2022–2023), where the profile describes leading execution of an HVAC industry first Supplier Warranty Improvement Program (SWIP). Warranty Return Center Manager at Peterbilt Motors Company since 2023. Former Global Warranty and Data Analytics Manager at Tenneco (2020–2021).
Nandhu R Nair
LinkedInExperience: Manager Warranty Citroën Aftersales · Stellantis
Manager Warranty Citroën Aftersales at Stellantis since 2024, where the profile describes overseeing end-to-end warranty claim processes for all Citroën dealers in India. Former Warranty Manager at Volkswagen Whitefield (2017–2020) and Warranty Analyst Frogdata at izmo ltd (2021–2024).
Umesh Gaikwad
LinkedInExperience: Warranty Manager · Marquardt India Pvt. Ltd
Warranty Manager at Marquardt India Pvt. Ltd since 2023, where the profile describes running the zero day warranty claim process for European customers VW, Skoda and Audi and the warranty debit claim process for local customers Tata, Mahindra and Stellantis. Former After sale - Warranty Manager at Stellantis (2012–2023).
Valeria Kopyrkina
LinkedInExperience: Warranty Administration Manager - Russia, CAD, Caucasus & SEA markets · CNH
Former Warranty Administration Manager - Russia, CAD, Caucasus & SEA markets at CNH (2019–2022), where the profile describes responsibility for markets including Russia and Belarus with more than 300 dealers and 5 company brands, plus coordination of an outsourced company. APAC Warranty Systems, Trainings and Documentation Governance Manager at CNH since 2022.
Choose the right perspective
Match the person's side of the warranty chain to your problem, since running dealer claims for a vehicle brand differs from handling claims as a parts supplier. Also decide whether you need help with claim review and policy or with supplier recovery and cost reduction.
Questions to take into the conversation
- 01How do you decide which warranty claims to audit, and what patterns point to dealer claim abuse?
- 02How do you set supplier liability for a field failure and get the supplier to agree to it?
- 03What warranty metrics do you report to leadership, and which ones lead to real cost reductions?
Reaching warranty management experts
How can I contact one of these warranty management experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 9 companies, including Daimler Truck North America; Toyota Automated Logistics and Isuzu Commercial Truck of America, Inc., based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach warranty management experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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