10 ADT IT leaders
Tiffany Galarza, VP Technology Operations at ADT, leads this list of ADT IT leaders, who also include IT directors for core infrastructure, ServiceNow, Salesforce, data and analytics, architecture and the enterprise operations center. A reader can learn how IT leaders work at ADT from people who have held the role.
Professionals to explore
Christina Oldham
LinkedInExperience: Director IT · ADT
Christina Oldham has been Director IT at ADT since January 2025, based in Aurora, Colorado. Christina Oldham was Sr IT Manager at ADT from 2020 to 2025, IT Business Specialist Manager from 2012 to 2020 and Database Administrator from 2005 to 2012, and was also Director Of Volunteers at ADT from 2012 to 2022.
Haider Shah
LinkedInExperience: IT Director II- Core Infrastructure · ADT
Haider Shah has been IT Director II- Core Infrastructure at ADT since March 2013, based in Irving, Texas, with a profile headline naming Hybrid Cloud and SD Data Centers. Haider Shah was IT Director at Viasystems from 2006 to 2012 and Manager IT Infrastructure at Xerox Services from 2005 to 2006.
Karl Gopsill
LinkedInExperience: IT Director II, ServiceNow Platform Owner and End User Services · ADT
Karl Gopsill has been IT Director II, ServiceNow Platform Owner and End User Services at ADT since June 2024, based in Castle Rock, Colorado, and the listing names workstation engineering, productivity suite administration and identity and access management among the role's areas. Karl Gopsill was Director of IT Operations, IT Service Management at DISH TV from 2021 to 2024.
Lori Jordan
LinkedInExperience: IT Director · ADT
Lori Jordan has been IT Director at ADT since October 2023, based in Vero Beach, Florida, with a profile headline of IT Director | Monitoring Application, Integration, and Design Operations Jurisdictions. Lori Jordan was Assoc. Director IT at ADT from 2017 to 2023 and Manager MAS Application Support at Tyco from 2014 to 2017.
Mia Worth MBA, PMP
LinkedInExperience: IT Director AID Architecture & Development · ADT
Mia Worth has been IT Director AID Architecture & Development at ADT since February 2025, based in the United States. Mia Worth was Sr. IT Business Architect at ADT from 2022 to 2025, IT Business Architect from 2017 to 2022, Sr. Commercial Operations Manager from 2014 to 2017 and Sr. Manager of Enterprise Mobility Delivery from 2014 to 2015.
Michael Tuckman
LinkedInExperience: Senior Director, Salesforce Platform Owner · ADT
Michael Tuckman has been Senior Director, Salesforce Platform Owner at ADT since February 2024, based in Saint Johns, Florida, and also lists a Senior Enterprise Architect role at ADT dating from 2018. Michael Tuckman was Director Enterprise Architecture at ADT from 2021 to 2024 and Solutions Architect - Salesforce Certified Developer there from 2010 to 2018.
Rick Waller
LinkedInExperience: IT Director - Enterprise Operations Center · ADT
Rick Waller has been IT Director - Enterprise Operations Center at ADT since August 2021, based in Arlington, Texas, and describes providing round-the-clock response for residential and commercial customers and critical incident management. Rick Waller was a Senior Manager at ADT from 2016 to 2021 and IT Manager, Enterprise Operation Center from 2013 to 2016.
Samuel Waits
LinkedInExperience: Sr IT Director Data and Analytics · ADT
Samuel Waits has been Sr IT Director Data and Analytics at ADT since January 2021, based in Columbus, Ohio, with a profile headline that adds data governance and business innovation. Samuel Waits was Executive Director Data Architecture at JPMorganChase from 2019 to 2020, Executive Director Data and Analytics there from 2014 to 2019 and Executive Director Business Intelligence from 2011 to 2014.
Serah McKinney
LinkedInExperience: Director of IT · ADT
Serah McKinney has been Director of IT at ADT since April 2022, based in Jacksonville, Florida, and also lists a Project Manager role at ADT Security dating from 2013. Serah McKinney was IT, Senior Manager at ADT Security from 2019 to 2022 and Customer Service & Collections Unit Manager at ADT Security Services from 2008 to 2013.
Tiffany Galarza
LinkedInExperience: VP Technology Operations · ADT
Tiffany Galarza has been VP Technology Operations at ADT since February 2026, based in the Dallas-Fort Worth Metroplex. Tiffany Galarza also held the roles of Sr. Director Telecommunications and End User Technology at ADT from 2023 to 2026 and Director Telecommunications Procurement & Telemanagement from 2016 to 2023, and was Director of Telecommunications Procurement at Protection 1 Security Solutions from 2010 to 2016.
Choose the right perspective
Match the person's area, such as infrastructure, enterprise platforms like ServiceNow or Salesforce, data and analytics or IT operations, to the decision you face. Check whether the IT role is current or ended to judge how recent their view is.
Questions to take into the conversation
- 01What did you change first when you took on your IT role, and why?
- 02How do you decide which application or infrastructure work your own team keeps and which goes to partners?
- 03What has your own work taught you about running IT systems that have to stay up around the clock?
Reaching ADT IT leaders
How can I contact one of these ADT IT leaders?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 1 company: ADT, based on profile data retrieved on October 23, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach ADT IT leaders?
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Can an AI agent ask one of these ADT IT leaders a question?
Yes. An agent with a USDC wallet on Base can ask one question without an Instant Expert account. It names the person, for example by the LinkedIn URL on this page, and pays per ask over x402 (HTTP 402). The person answers in writing or by voice note, and if nobody answers within 7 days, the payment goes back to the wallet automatically. Claude and ChatGPT can do the same through the Instant Expert connector: setup is at /docs/mcp for Claude and /docs/chatgpt for ChatGPT. x402 docs
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot; roles marked former had ended by then. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
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