Hospitals
10 ambulance and EMS operations experts
These ten professionals have led ambulance and EMS operations, with titles such as EMS director, director of EMS operations and director of ambulance services. A reader can learn how EMS leaders organize and run ambulance services day to day.
Professionals to explore
01—10Allen Sims
LinkedInExperience: EMS Director · Montgomery County Hospital District
Former EMS Director at Montgomery County Hospital District (2006–2012), where the profile describes being responsible for transitioning a medium sized suburban EMS agency. Former Deputy Chief - Operations at Ft. Bend Co. EMS (2013–2014) and Director of Emergency Services at HCA Healthcare (2014–2024).
Brian Allen
LinkedInExperience: Director of Emergency Medical Services & Emergency Management · Southwest Health
Director of Emergency Medical Services & Emergency Management at Southwest Health since 2015, a role the profile describes as responsible for overseeing and managing the operations of the Emergency Medical Services Department (ambulance services). The profile also lists EMS Faculty Adjunct at Southwest Wisconsin Technical College (2006–2024).
Daniel Lay
LinkedInExperience: EMS Director · Coryell Health
EMS Director at Coryell Health since 2021, a role the profile describes as responsible for all aspects, clinical, operational, internal and external education, and financial. Former Deputy Chief of Operations (2017–2021) and Paramedic Supervisor (2009–2021) at Coryell Health.
Douglas Odney
LinkedInExperience: Director, EMS Operations, Calgary Zone · Alberta Health Services
Director, EMS Operations, Calgary Zone at Alberta Health Services since 2023. Former Commander, Calgary 911 EMS Police Fire Dispatch at The City of Calgary 911 EMS Police Fire Dispatch (2016–2021), and Deputy Commander Technical Services Leader AHS EMS Paramedic Dispatch Consolidation Manager at The City of Calgary 911 EMS Police Fire Dispatch Center (2009–2016).
Keith Prior
LinkedInExperience: A&E Operations Director · Yorkshire Ambulance Service NHS Trust
Operational Support Director at West Midlands Ambulance Service NHS Trust since 2024. Former A&E Operations Director at Yorkshire Ambulance Service NHS Trust (2010–2011), Director of Service Delivery at West Midlands Ambulance Service NHS Trust (2007–2010) and Director at National Ambulance Resilience Unit (2011–2024). The profile describes board-level roles with responsibility for service delivery or operations at three ambulance trusts.
Kent Whitten
LinkedInExperience: Director-EMS Administration · Prisma Health
Director-EMS Administration at Prisma Health since 2021, and former Manager EMS Support Services there (2018–2021). Former EMS Director at Greenville Health System (2011–2018). The profile also lists Call Center Director at Greenville Health System as a current role starting in 2011.
Matthew F. Milder
LinkedInExperience: Senior Director of EMS · HealthPartners
Senior Director of EMS at HealthPartners since 2026, a role the profile describes as providing strategic and operational leadership for system EMS teams. Former Director, Emergency Medical Services and East Metro MRCC (2021–2026) and Manager, Emergency Medical Services (2019–2021) at Regions Hospital.
Sean Kukauskas
LinkedInExperience: Executive Director, Mass General Brigham Ambulance Services · Mass General Brigham
Executive Director, Mass General Brigham Ambulance Services at Mass General Brigham since 2023, and former Director, Mass General Brigham Ambulance Services there (2011–2023). The profile also lists Firefighter Paramedic at Halifax Fire Department (2010–2012) and Paramedic Instructor at First Response Emergency Medical Education (2010–2012).
Steve Castro
LinkedInExperience: Director of Operations · Central Ems
Director of Operations at Central Ems since 2018, where the profile says this person oversees operations across 4 divisions (Roswell, Forsyth, Newnan, Macon), managing up to 56 ambulances and 17 field supervisors. Former Operations Supervisor at Central Ems (2011–2018).
Tim Meyer
LinkedInExperience: Senior Director of Emergency Operations · Sanford Health
Senior Director of Emergency Operations at Sanford Health since 2019. The profile says that as Sanford Health's Senior Director of EMS Operations this person is responsible for F-M Ambulance Service. Former Director of Administration at F-M Ambulance Service (2010–2012) and Flight Paramedic at Sanford Health (1997–2012).
Choose the right perspective
Match the person's setting to yours, since running a hospital-based ambulance service differs from running a county, regional or private EMS agency. Also decide whether your question is mainly about field operations, dispatch or the business side of EMS, and pick someone whose roles centered on that.
Questions to take into the conversation
- 01How do you plan ambulance coverage and crew staffing so that response times hold up during peak demand?
- 02Which operating and clinical metrics do you review every week to run an EMS service?
- 03What changes when an ambulance service grows from one base to several stations or divisions?
Reaching ambulance and EMS operations experts
How can I contact one of these ambulance and EMS operations experts?
Pick one of the 10 people on this page and choose "Book a paid call", or describe your project to find others. You offer a fee for a 15-minute call or a written answer, Instant Expert finds the person's work email and sends the invitation, and they decide whether to accept. The list covers 10 companies, including Montgomery County Hospital District, Southwest Health and Coryell Health, based on profile data retrieved on October 4, 2026. Being listed here doesn't mean someone has agreed to take calls.
How much does it cost to reach ambulance and EMS operations experts?
You choose the offer, starting at $5 per person. It includes Instant Expert's 20% fee, so an offer that pays the person $100 costs you $125. You're charged only when the person books the call or sends the answer.
What if they don't reply?
You pay nothing. Instant Expert sends follow-up reminders, and if the person hasn't booked or answered within 7 days, the request expires and any hold on your card is released. You can invite several of the 10 people on this list at once and cap your total spend, so you pay only for the ones who accept.
About this directory
This is a professional research starting point based on business profile data retrieved on . Titles and companies reflect that source snapshot and may describe past or present roles. Check the linked profiles for current details. Inclusion does not imply Instant Expert membership or availability.
Request a correction or removal